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What a piece of junk. Bought this for the sole purpose of printing cd's.

Old hp did the job for close to 20 years. This thing has been a frustration from day one. Every time I tried to set it up to print cd's, it would tell me to shut off the printer and start over again. After maybe 10 tries, it would let me print cd's.

Called Epson support and got the run around in a foreign language. Today I went through the drill about 10 times and it told me I had a paper jam. Sure enough, it was jammed, though I had never told it to print on paper. Cleared the jam and then it told me I need to replace the photo black cartridge.

Never printed a photo on this piece of junk. Called support. They said I had to replace the photo black for the printer to do anything. Offered to mail me a cartridge.

When I told them that didn't solve the problem of this thing not wanting to print cd's.

They put me on hold and sent me to the complaint department, who told me they can do absolutely nothing. If someone offers you an Epson, run from them like your hair is on fire.

Reason of review: Bad quality.

Monetary Loss: $85.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Nov 09.
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