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Epson in Kennewick, Washington - WF printers are a piece of junk

I bought a WF-2760 and it lasted 6 months. I then bought a WF-3640, it printed at first and now will not print, scan or copy. I will never buy another Epson product
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Review
#1411007 Review #1411007 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
2.6
Details

Update by user May 04, 2016

I called the non-toll-free phone number for Epson support. Received a non-English-as-a-first-language support employee named "John".

I had already attempted numerous times to do multiple head cleanings and nozzle checks. My Workforce All-In-One printer would not print...

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Review
#841020 Review #841020 is a subjective opinion of poster.
Cons
  • Clogged ink head
  • Wasted ink
  • Wasted valuable time
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Poor Ink Supply
  • Wasted Ink

Never buy an epson printer

1.0
Details
I have printed probably about 5 times since buying this printer. The first time I ran out of ink. After printing a contract. I bought a new set of ink, probably spent about 50.00 dollars, yesterday and I am out of ink already. I printed only 4 times on it and not any thing lengthy, some recipes on index cards. I am out of ink already in one day. This is a piece of *** printer. I have never reviewed anything but felt I had to to deter people from spending money on this. Do not buy this. You are better off purchasing a printer that uses a toner cartridge. I know its a bit expensive but it is cost effective. Do not buy an Epson if you don't want to be spending 50 bucks 2x a week.
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Review
#691640 Review #691640 is a subjective opinion of poster.
Cons
  • Product
Reason of review
Item is a waste of money I have spent over 200.00 already
Loss
$200
Preferred solution
Full refund

Epson in Yacolt, Washington - Always a "Software Update" and it still never works

1.0
Details
Had a Epson 3000 for years, it finally stopped working because Epson chose not to update the drivers for new operating system. Got a new Epson Artisan 1430 - needed something to tile logos on 11x 17 paper. Box says it will do it. Two printers later, (Yes, I sent them back after the Techs couldn't fix the problem over the phone), I find I'm now out of waurentee, and it has still, to this day, not been able to print an 11 x17 page of paper. Thanks Epson for promising, and NEVER delivering. Tech have claimed the problem was the paper was Plain instead of Glossy. Techs have claimed it was the computer, (Changed out computer, and even bought a new one, still didn't work). Techs have claimed it Always needs to be updated software. Techs don't know ***!
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Review
#689713 Review #689713 is a subjective opinion of poster.
Reason of review
Damaged or defective

Epson printers suck!

I purchased an epson printer over a month ago and it has never worked correctly. I have to turn it on and then turn it off to get it to work. And it won't print properly even with new catridges! It is suppose to work wirelessly and doesn't, I have to waste page after page of paper in the hopes that it figures out it's issue and prints a full page. This printer is brand new and I'm going to have to spend money on a new printer again! I should have stuck with my old HP.
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4 comments
quinnmcguee
#542775

Yes, I did have a warranty and I've twice emailed Epson my rebate receipt and have never heard back. It's not bad enough that they sold me a faulty printer but they aren't even honoring their rebate.

Anonymous
#542772

I did have a warranty. I submitted all my rebate information to Epson twice and never got my rebate in the mail. *** Epson!

Anonymous
#542351

Give your printer to me, i'll call them and use the warranty to get one that works for free.

If u have a new mercedes that doesnt start one morning, I will take that too, you can yell and go buy a bmw. Wow keep buying new stuff at least it helps the economy.

Are you really buying stuff with no warranty?

Anonymous
#542350

Give your printer to me, i'll call them and use the warranty to get one that works for free.

If u have a new mercedes that doesnt start one morning, I will take that too, you can yell and go buy a bmw. Wow keep buying new stuff at least it helps the economy.

Are you really buying stuff with no warranty?

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Review
#325892 Review #325892 is a subjective opinion of poster.

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts