State: Virginia Clear all filters (4 of 232 reviews match)
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Says it uses all of your ink when I only print in black and white. If only a small amount of ink is used why do I need to replace all of the cartridges? A real ripoff. Will buy a laser Ptinter and it won’t be an EPSON! This is the second time I have had to replace all...
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#1402324 Review #1402324 is a subjective opinion of poster.
So far I have identified two major problems with this printer. First, it is impossible, so far as I can tell, to printer labels. 30 minutes on the phone with customer support and no solution. Here is a basic function, this printer can't do it, or if it can, figuring...
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#1372659 Review #1372659 is a subjective opinion of poster.

Epson Printer - Not 1 bad epson but 4

2.3
Details
I purchased 3 Epson Workforce 4530 All-in-one printers and 1 2540 All-in-one. Two printers lasted 14 months, 1 lasted 9 months and the last never printed correctly from the beginning black or color (2540 Model). All seem to have the exact issue, the color cartridges begin to clog and remain clogged despite tireless cleaning efforts. All the 4530 Models will print in black ink but color has been useless. I am currently looking for additional printers to replace these and was interested in the new eco-printers. That is until I read the eco-printer reviews! Seems this is an ongoing issue the manufacture is obviously aware of. Customer service offered no resolution.
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#767640 Review #767640 is a subjective opinion of poster.
Pros
  • Design
  • Reasonable ink cartridge replacement
Cons
  • Product lifespan
  • Quality
  • Clogged ink head
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • inkjet
  • Epson Printer
  • Workforce
  • Wp4530
  • wp2450
  • Clogged Ink Head

Epson in Stafford, Virginia - Lines on copies and scans

2.5
Details
I called support about a problem that I was having, with every document that goes through the feeder the printer puts vertical lines straight down the documents. I have tried cleaning the rollers as suggestions by the manual to no success. Tech support was absolutely useless, they told me to contact a service center two hours away or purchase another printer through their loyalty program. This printer is only about a year old and if this is the best service that I can get out of an Epson printer I would not recommend that anyone purchase one of these printers. I use this printer for legal documents so I can't have lines in the documents.
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#723551 Review #723551 is a subjective opinion of poster.
Cons
  • Waste money
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts