Printer not working

If you don't use the printer regularly you are totally screwed ...It errors you to replace cartages that you already replaced a month earlier and used only 1 time!!! ...Basically, if you use an Epson once a month you'll need to replace and dump $60 bucks on new ink for 2 pages. Try and troubleshoot?.....you'll need to again need to dump $60 dollars for new ink that you replaced a month earlier, but never used to even troubleshoot the blurry and streaked pages. This company has designed it that you will need to constantly buy their ink cartridges whether you are using the printer or not. Epson is a complete and total fraud company with poor products....stay away from Epson.

User's recommendation: Don't buy Epson.

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ID
#3196950 Review #3196950 is a subjective opinion of poster.
Location
Syosset, New York

Printer is not getting connected

We tried many ways it just doesn't connected I want to return or exchange the printer if possible it not worth of 300 $

User's recommendation: Waste of money.

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ID
#3168932 Review #3168932 is a subjective opinion of poster.
Location
Aurora, Ontario

Not working properly

Cannot use remanufactured cartridges in wf2830. Put in real epsom cartridges and they also were rejected. I have had nothing but problem after problem with this machine.

User's recommendation: DO NOT BUY "EPSOM ANYTHING" THEY ARE CONTROLING.

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ID
#3164804 Review #3164804 is a subjective opinion of poster.
Location
Danville, New Hampshire

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Verified Reviewer
New Reviewer

Horrible

After being on hold forever kept getting dropped calls .Then I had to explain everything over again so, they said they would call me back the next day to figure it out never called i'm done. Don't waste your time on these clowns! very unprofessional.

User's recommendation: Never.

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ID
#3162735 Review #3162735 is a subjective opinion of poster.
Location
O Fallon, Missouri
Preferred solution
a solution i had to fold on two jobs because this BS
New Reviewer

Printer

Unable to connect keeps giving us error and it's worst one please contact me as soon as possible I like to resolve

User's recommendation: Worst servive.

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ID
#3143310 Review #3143310 is a subjective opinion of poster.
Location
Niagara Falls, Ontario
Pros
  • No solution to my situation
  • Sometimes it prints pictures well
Cons
  • Just about everything you can think of
  • Quality
  • Service delivery is the worst
Loss
$500
Preferred solution
Let the company propose a solution

Printer questions

Did not help did not return call back no good customer service no call no call back as was told to me
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ID
#3121937 Review #3121937 is a subjective opinion of poster.
Location
Vallejo, California

My Printer Rat bites inside printer cable i will complain for more than one month but not clear

Hi Sir & Mam: i am RAGHU R from India in Tamil Nadu my printer , my printer Rat bites for inside cable but i will complaint for our company that time will given complaint No-100987**** after two day's before they come to check for Service Engineer he is say on only one week for our printer complaint solved but one month completed but not solve my problem but i will pay for changing spare but why delay for my problem. for your delay i have loss my customer and money for 20,000 how to fight for compensation. please give me a solution. when you clear my printer problem, please tell me ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

User's recommendation: Raghu,raja.

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ID
#3113426 Review #3113426 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

Scanner error 100016. unable to resolve.

Scanner error 100016 on printer window can not be closed, scanner will not scan. Printer from wireless connection to PC is OK. Unable to copy or scan. Tried all the suggested procedures. No fix. I will trash the WF4740 along with about $100 in ink cartridges. No more Epson for me. Looking for recommendations for new All in One unit.

User's recommendation: Do not count on Epson for tech support.....you are on your own. Good luck.

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ID
#3101679 Review #3101679 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer

My ET3700 printer *** out.

I was told it would cost more to fix my printer than what I paid for it. I had only had my printer for a little more than one year. I only use my printer for less than 100 copies a year. Why did my printer crap out on me so soon? I talked to a representative and got nothing. Right now, I would and will tell anyone I know or will talk to to not buy an epson product. This probably doesn't mean anything to the brass but hopefully if I reach enough people it will affect the bottom line. I can be reached at philrcox51@***.com. Do not respond if not a serious interest. I will be purchasing a new printer shortly. I will not consider epson if no response.

User's recommendation: Will respond if I hear from epson.

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ID
#3089825 Review #3089825 is a subjective opinion of poster.
Pros
  • So far
Cons
  • Printer was crap
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Don’t stand behind there warrenty

Bought a printer from them on August 31,2021. It quite working on 11/18/2021. Called customer support. Told because I bought it on Amazon there is no warranty. The funny thing is I have an email from their customer support telling me it is under warranty and to call their customer support to get it replaced. Which Epson refuses to do.
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ID
#3088002 Review #3088002 is a subjective opinion of poster.
Loss
$288
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Terrible Customer Service

I called on 11/10/21 asked for assistance with a printer and the gentleman was very nice and helpful but I didnt have the last picture which was the one with error message so I just told him thanks and when it came up again I would snap a picture and call back. So today 11/19/21 I called and the lady was super rude and even called me a Liar. I want to say her name was Jen.

User's recommendation: Don’t buy from them. Always keep receipt.

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ID
#3081807 Review #3081807 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Cons
  • Waste money
Preferred solution
Let the company propose a solution
New Reviewer

To inform public

WF 2860 is a money pit. I received ink cartridges almost empty. One of the nozzles clogged and it took almost 2 sets of cartridges to fix it on top of the solution and the time to fix it. The cartridges are expensive and don't last as long as advertised. All in all, a bad deal.

User's recommendation: Don't buy this.

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ID
#2958356 Review #2958356 is a subjective opinion of poster.
Pros
  • Sometimes it prints pictures well
Cons
  • Does not print pictures well all the time
  • Limited customer support
  • Cost of ink
Loss
$120
Preferred solution
Let the company propose a solution
New Reviewer

Poor customer service in giving advice

I have bought Epson WF 3825 in Sydney. It is working well. I bought high capacity black ink, 812XXL, to save cost in printing. The cartridge is however unable to fit in the cartridge compartment. I contacted the customer service which it directed me to a supporting entity called "JustAnswer" which demanded to pay $56 for solution. I paid it and expected a workable answer. Furthermore, I told the support adviser the area I bought the printer and the cartridge model. She checked and told me the cartridge model for the printer should be something else. However, I have checked from the user manual the model I bought is correct. The support adviser charges cost but giving bad answer. Very disappointing

User's recommendation: Do not pay for the support advice. Poor service.

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ID
#2946484 Review #2946484 is a subjective opinion of poster.
Loss
$58
Preferred solution
Let the company propose a solution
New Reviewer

Scanning error speed

HappyShockedShockedSadGet stuck lots time evry photostate stuck problem very poooooooooooooo9oooooooooooooooooooooooooooor
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ID
#2898218 Review #2898218 is a subjective opinion of poster.
Loss
$20
Preferred solution
Poooooor
New Reviewer

Very upset about your printers. They do not last very long. I have bought 3 Epson printers. I will not buy another one.

Have bought 3 epson printers and all 3 did not last anytime. I need a printer I can depend on. Epson WF2540, Epson WF2650, Epson 2760WF.

User's recommendation: Do not buy Epson printers.

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ID
#2892382 Review #2892382 is a subjective opinion of poster.
Loss
$100
Preferred solution
Let the company propose a solution