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Verified Reviewer

Poor service

Downloaded a firmware update ,DEC 2020, and my third party ink cartridges can no longer be recognized by the printer. Epson WF-2860
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ID
#2357838 Review #2357838 is a subjective opinion of poster.
Pros
  • Prints nicely when it works
Cons
  • Prinkter worked until the update that sabotaged it
Preferred solution
Quit making the printer not able to usr third party ink.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New driver downloads prevent use of non-Epson ink cartridges

I got an error message indicating I needed to download new Epson drivers. I downloaded them. Then I got an error message my ink cartridges could not be recognized. They are new EZ-Link ink cartridges. Now the printer is stuck on the error message, and I cannot print anything - the printer is now useless until I purchase new Epson cartridges.

User's recommendation: DO NOT BUY AN EPSON PRINTER.

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1 comment
#1982007

Since posting this review I have been contacted by Epson and they are initiating actions that may solve my problems. I will update this as matters progress!

ID
#2346834 Review #2346834 is a subjective opinion of poster.
Location
Sacramento, California
Product
Epson Printer
Pros
  • Had many problems wit this printer
Cons
  • Unhelpful in all aspects
Loss
$229
Preferred solution
Let the company propose a solution

I did not received what I order and paid for

I order ink order US1530**** and they sent it with federal express and I never received. I track it and federal express say that the package left Orlando Florida. Saturday 12. I went to federal express office in Miami Beach and they told me that federal express gave the package to the regular mail That was a week ago I think that they lost it and I had to buy the ink in Office Depot Ipaid twice for the ink Jose Cernadas j.cernadas@***.com
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ID
#2342500 Review #2342500 is a subjective opinion of poster.
Location
Los Angeles, California

Ink jet cartridge only print a 25 papers in black

Ink jet cartridge only print a 25 papers in black.. They couldnt give me any help they werent familiar with that model printer they said its only sold outside of the country
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ID
#2337907 Review #2337907 is a subjective opinion of poster.
Location
El Coco, Provincia De Alajuela

Epson-2711

I buy this Epson-2711 I want to scan to my email som worksheet but I can not. I tried my best I went to google youtube those videos were not helping, can you guide me and tell me how can I do it. Thanks
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ID
#2335352 Review #2335352 is a subjective opinion of poster.
Location
Motala, Östergötland

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Verified Reviewer

Ink information

Wrong number given to me on your site
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ID
#2330852 Review #2330852 is a subjective opinion of poster.
Preferred solution
Information

Technical support

The technician was unable to help at all and said someone will call me in 24 to 48 hours after waiting on hold 30 minutes to get no help. Totally ridiculous for a customer service.

User's recommendation: DO NOT USE THIS SERVICE....HORRIBLE!

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ID
#2327404 Review #2327404 is a subjective opinion of poster.
Preferred solution
Solve the problem
i purchased an Epson xp-6000 printer in 2019. Despite hours of frustrating efforts to connect the #$%@!! thing, via non-operational CD, extra money paid at purchase for easy set-up, online assistance, and even buying a new computer, this wonderful device cannot print a...
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ID
#2325748 Review #2325748 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Printer is junk
  • All around problem
  • Printer is frustrating piece of junk
Loss
$200
Preferred solution
Let the company propose a solution

Upset over ink cartridges needing replacement after 4 sheets printed

Call didnt connect when dialed

User's recommendation: Buy different brand.

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ID
#2324997 Review #2324997 is a subjective opinion of poster.
Product
Epson Ink Cartridge
Loss
$90
Preferred solution
Let the company propose a solution

My ink not working

Epson - My ink not working
It not printing my picture right
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ID
#2324065 Review #2324065 is a subjective opinion of poster.
Product
Epson Ink Cartridge
Pros
  • Prints cd media well
Cons
  • Ink cartridge error
Preferred solution
Let the company propose a solution

Horrid customer service

I have called support and tried to get my printer to connect and the number just disconnects me

User's recommendation: Never buy an Epson.

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ID
#2302316 Review #2302316 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • No solution to my situation
Loss
$300
Preferred solution
get my printer to work

THE MOST UNRELIABLE COMPANY EVER!

I have tried to speak to a tech to help with my printer and they want to charge me. When I call the support tech line, you get hung up on. NEVER WILL I BUY ANOTHER PRODUCT and I will let eveyone I know not to as well
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ID
#2301761 Review #2301761 is a subjective opinion of poster.
Location
Pasadena, Texas
Pros
  • Thought it was a good printer
Cons
  • No one to support it when you need help wout having to pay a fee
Preferred solution
Help me get my printer working

Software not working in proper work photoshop phto very bad in printer l130

my printer not proper print in photoshop
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ID
#2295668 Review #2295668 is a subjective opinion of poster.
Location
Haridwar, Uttarakhand
A brand new xp430. printed maybe 20 pages then ink runs out. Never ever was able to connect Wi-Fi. I spent hours of my valuable time Trying to get this piece of *** printer to work. Bought brand new ink didn't print at all. Did all the *** stuff,u clean nozzle. Check...
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ID
#2291222 Review #2291222 is a subjective opinion of poster.
Cons
  • Your products suck
Loss
$200
Preferred solution
Full refund

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Verified Reviewer

Firmware update

Yep. Read this site too late. My 4734 has now become a doorstop. When I buy an automobile I can use any brand of tires I choose. I should have the same rights with a printer to use any brand of printer ink I choose. This procedure should be made illegal in this country since it invalidates my purchase and makes it unusable. I have read that there are potential lawsuits involved in this. Does anyone know how to join them? Conversely, has anyone found out how to downgrade the firmware to the previous version?

User's recommendation: Check price of ink before you buy a printer.

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ID
#2282152 Review #2282152 is a subjective opinion of poster.
Pros
  • Good printer easy to use
Cons
  • Ink outrageously expensive
Loss
$100
Preferred solution
Regress my firmware