Epson
Reviews and Complaints
Reviews Chart
390K
CLAIMED LOSSES
424
TOTAL REVIEWS
47K
PAGE VIEWS
5
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
Downloaded a firmware update ,DEC 2020, and my third party ink cartridges can no longer be recognized by the printer. Epson WF-2860
ID
Pros
- Prints nicely when it works
Cons
- Prinkter worked until the update that sabotaged it
Preferred solution
Quit making the printer not able to usr third party ink.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew driver downloads prevent use of non-Epson ink cartridges
I got an error message indicating I needed to download new Epson drivers. I downloaded them. Then I got an error message my ink cartridges could not be recognized. They are new EZ-Link ink cartridges. Now the printer is stuck on the error message, and I cannot print anything - the printer is now useless until I purchase new Epson cartridges.
User's recommendation: DO NOT BUY AN EPSON PRINTER.
1 comment
ID
Location
Sacramento, California
Product
Epson Printer
Pros
- Had many problems wit this printer
Cons
- Unhelpful in all aspects
Loss
$229
Preferred solution
Let the company propose a solution
I did not received what I order and paid for
I order ink order US1530**** and they sent it with federal express and I never received. I track it and federal express say that the package left Orlando Florida. Saturday 12. I went to federal express office in Miami Beach and they told me that federal express gave the package to the regular mail That was a week ago I think that they lost it and I had to buy the ink in Office Depot Ipaid twice for the ink Jose Cernadas j.cernadas@***.com
ID
Location
Los Angeles, California
Ink jet cartridge only print a 25 papers in black
Ink jet cartridge only print a 25 papers in black.. They couldnt give me any help they werent familiar with that model printer they said its only sold outside of the country
ID
Location
El Coco, Provincia De Alajuela
Epson-2711
I buy this Epson-2711 I want to scan to my email som worksheet but I can not. I tried my best I went to google youtube those videos were not helping, can you guide me and tell me how can I do it. Thanks
ID
Location
Motala, Östergötland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInk information
Wrong number given to me on your site
ID
Preferred solution
Information
Technical support
The technician was unable to help at all and said someone will call me in 24 to 48 hours after waiting on hold 30 minutes to get no help. Totally ridiculous for a customer service.
User's recommendation: DO NOT USE THIS SERVICE....HORRIBLE!
ID
Preferred solution
Solve the problem
i purchased an Epson xp-6000 printer in 2019. Despite hours of frustrating efforts to connect the #$%@!! thing, via non-operational CD, extra money paid at purchase for easy set-up, online assistance, and even buying a new computer, this wonderful device cannot print a...
View full review
ID
Product
Epson Printer
Cons
- Printer is junk
- All around problem
- Printer is frustrating piece of junk
Loss
$200
Preferred solution
Let the company propose a solution
Upset over ink cartridges needing replacement after 4 sheets printed
Call didnt connect when dialed
User's recommendation: Buy different brand.
ID
Product
Epson Ink Cartridge
Loss
$90
Preferred solution
Let the company propose a solution
My ink not working
It not printing my picture right
ID
Product
Epson Ink Cartridge
Pros
- Prints cd media well
Cons
- Ink cartridge error
Preferred solution
Let the company propose a solution
Horrid customer service
I have called support and tried to get my printer to connect and the number just disconnects me
User's recommendation: Never buy an Epson.
ID
Product
Epson Printer
Pros
- No solution to my situation
Loss
$300
Preferred solution
get my printer to work
THE MOST UNRELIABLE COMPANY EVER!
I have tried to speak to a tech to help with my printer and they want to charge me. When I call the support tech line, you get hung up on. NEVER WILL I BUY ANOTHER PRODUCT and I will let eveyone I know not to as well
ID
Location
Pasadena, Texas
Pros
- Thought it was a good printer
Cons
- No one to support it when you need help wout having to pay a fee
Preferred solution
Help me get my printer working
Software not working in proper work photoshop phto very bad in printer l130
my printer not proper print in photoshop
ID
Location
Haridwar, Uttarakhand
A brand new xp430. printed maybe 20 pages then ink runs out. Never ever was able to connect Wi-Fi. I spent hours of my valuable time Trying to get this piece of *** printer to work. Bought brand new ink didn't print at all. Did all the *** stuff,u clean nozzle. Check...
View full review
ID
Cons
- Your products suck
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFirmware update
Yep. Read this site too late. My 4734 has now become a doorstop. When I buy an automobile I can use any brand of tires I choose. I should have the same rights with a printer to use any brand of printer ink I choose. This procedure should be made illegal in this country since it invalidates my purchase and makes it unusable. I have read that there are potential lawsuits involved in this. Does anyone know how to join them? Conversely, has anyone found out how to downgrade the firmware to the previous version?
User's recommendation: Check price of ink before you buy a printer.
ID
Pros
- Good printer easy to use
Cons
- Ink outrageously expensive
Loss
$100
Preferred solution
Regress my firmware
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Since posting this review I have been contacted by Epson and they are initiating actions that may solve my problems. I will update this as matters progress!