Epson
Reviews and Complaints

Trying to get my Epson ET 2800 to work I put ink in it and I change the ink pad and its still saying the ink pad needs service contact Epson help

I have an Epson F 2100 printer that needs to be repaired. The technician says he cannot be here until maybe Monday or Tuesday, which is six or seven days later.

I called Epson back. They said they're going to contact the service people and get back to me. No one got back to me.

I called again, the same thing; they're going to reach out to them but I still haven't heard back from anyone. Once Epson has your money, they do not care about whether your product works or not.

Im trying to set up the printer I am on www.epsonconnect.com and its directing me to print in my printer. I have no password.

I have never contacted anyone, but the black ink does not work. It forces me to buy colors, which I do not need. I rarely use the printer.

Called to find the CD tray on my XP8700.

Customer service would not repeat my phone number.

They hung up on me three times now.

The same person answers the call but gives different names.

She claimed the XP8700 has no CD tray, but I eventually found it under Tray 2 and it slides out to the right side.

She is a horrible person to have as a representative for any company.

If I could give a lower score, I would do so, and I intend to tell others of this experience.

I had purchased an Epson photo printer and it was defective and I sent it back and they sent me a refurbished printer with the door broke and printing blurry pictures and when I asked for my refund they wouldn't give it to me. I had to throw the printer away and I'm out of almost $300 dollars. I will not buy anymore electronics from them and I will not advise for anyone to purchase electronics from them.

I bought an Epson 2800 two months ago. It constantly jams, and there is something wrong with the printer head.

I was told by London Drugs to contact Epson.

When I did, they kept saying that my credit card was declined (they need to put a hold on the cc to ensure that they get the old printer back). PLEASE BE CAREFUL WHEN PURCHASING ANY EPSON PRODUCTS.

I ordered a home theater projector from Epson directly. I provided my shipping information and things seemed good.

My package arrived on time, but was delivered to the wrong address. I checked my shipping and discovered Epson shipped to the wrong address. I contacted Epson, told them I had my receipt showing the correct shipping address and the email showing they provided the wrong address. After talking to customer support, the supervisor, and customer relations, they continued to refuse to provide a replacement or refund.

I have reported them to the BBB. Don't do business with this company.

I am very sorry to inform Epson that what was a small claim will now be a superior court case. Epson insists on legal action so, with counsel, we have decided it would be more exciting for Epson in the long run.

There are potentially far greater losses as well. Epson ignored the notice of the small claim so there is little chance of any settlement being reached; it will go to trial.

Why does Epson target the disabled? That's pretty low.

Epson sent a label to return a printer that a roller came off on so I couldnt print .they sent me a new one two days later and a return label to return within one week on the third day I go to FedEx and the return label is expired. Waste of my time over an hour running around, trying to return the failing printer.

I just bought this printer and trying to set it up. Cord was loose and came unplugged.

Now is is frozen and display reads Epson Device recovery mode. Update Firmware.

I have spent hours trying to revive. Do you have a fix?