Unclaimed
Epson
Reviews and Complaints
450K
CLAIMED LOSSES
592
TOTAL REVIEWS
68K
PAGE VIEWS
6
ISSUES RESOLVED
Epson Reviews
New Reviewer
Trying to reach customer service regarding ink cartridges is useless. company's online support page gives no way to inquire/talk to representative about general/or specific questions.
trying to find info on refilling or possibly buying ink cartridges... no one to talk to with questions. POOR CUSTOMER SERVICE!!! FF
User's recommendation: may want to consider a competing brand.
1 comment
ID
Location
Bothell, Washington
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor service!
I just got this printer a month ago, have NOT been able to register because the form will not accept my information, and customer service wants me to pay! Are you guys serious!!!???
ID
Location
Grand Blanc Charter Township, Michigan
Pros
- Prints cd media well
Cons
- Customer support is nil
Preferred solution
Deliver product or service ordered
New Reviewer
Customer service
We called twice with an error code to try to fix our ink tank printer. Both times we were told to bad and hung up on. Not joking they leggit hung up on us twice. There was no rudness or anything they just flat hung up.
User's recommendation: Don't buy you will not get help with your product if you need it.
ID
Location
Milford, Ohio
Preferred solution
Let the company propose a solution
Does not work
fax will not work printer works scan workes i have had this problem from the beging i am tired i try new lines wifi nothong works right
ID
Location
Buffalo, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWe're interested in purchasing the M1178 mono printer that is distributed in China.
We're interested in purchasing the M1178 mono printer that is distributed in China. We have many customers in China and we need a printer to format the labels for them. One of our issue is we need to figure out if the printer can print US letter size. Most of our vendors claim it only prints to A4 and there is no selection for US letter size or side guides large enough. Is that true?
ID
Location
Avon, New York
Pros
- Excellent color proofer
Preferred solution
M1178 printer to purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDreadful Customer Service
I've had an Epson Pro R2400 for approx 17 years. It made great professional quality prints, but was known to have tech issues. No problem until a recent Mac OS upgrade, when I could no longer access the ICC paper profiles. After HOURS w/Epson tech support, was told an...
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ID
Location
New York, New York
Cons
- Lousy customer service
Preferred solution
Apology
New Reviewer
Printer mode is showing in Epson printer L565
Customer care service is not good. Epson have to increase there service center or provide online service to there customer
User's recommendation: Please don't go for epson.
ID
Location
Delhi, Delhi
Loss
$1000
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPrinter Quality
My Epson ET2720 Printer stopped working when it gave me an error message that read, The ink pad needs service, contact Epson. It further stated, Cannot print, non-printing feature is available. Avoid tilting printer. I contacted Epson as instructed and was told my...
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ID
Location
Fort Myers, Florida
Pros
- No solution to my situation
Cons
- Your products suck
Loss
$300
Preferred solution
Apology
New Reviewer
Ink pad replacement
Rest the computer then it happened again Epson isnt a good printer at all this is my second printer Im not happy with them at ll
ID
Location
Dallas, Texas
Loss
$300
Preferred solution
Rest code
Difficult and a waste of time
Trying to get information about the printer I purchased recently that still under warranty and it has stopped printing correctly took a very long time Over the phone and it was a difficult process with many misleading phone numbers before I got a hold of somebody and...
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ID
Location
Anaheim, California
Looking for some technical answers please!!
We have a client potentially looking to buy an Epson TM-C3500 colour printer. They need to know: What is the approximate printing costs per square meter, using the C3500 ink cartridges. We are also looking for approximately how much ink you would use on a label size of 210mm (7.88") x 80mm (3.15") (Assume its full colour ) and there are multiple images that need to be printed. How often does the printer need to be serviced( after how many labels) Please could you get back to me as soon as possible and advise? If you have any technical specifications/documentation we can use, it would be beneficial. Thank you in advance Anthony
ID
Location
Johannesburg, Gauteng
Warranty registration
I have given up on Epson. Was happy to get a new printer from you but when I tried to register a warrantee, it would not let me finish. I tried many times, and NOTHING. At least7/8 times. This will be the last epson i get, and i will let my friends know.
ID
Location
Sylmar, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEmail wont print
For some reason my emails will not print using epson connect. States there is "no body" to print but each email does. I checked my settings and the settings remain unchanged. Please assist me.
ID
Location
Gallatin, Tennessee
Preferred solution
Just fix the issue at hand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer service sucks,
All I want to know is how many 8 1/2 x 11 photos I can print out of my Epson XP 970 before the increases run out which no offense they seem to be a little small to begin with, so somebody could please tell me even guesstimate before I buy an Epson printer XP 970 thank you for your time people
User's recommendation: Brrrrr.
ID
Location
Newark, New Jersey
Preferred solution
I would like you to give me the information of asking about the ink cartridges I said this is not a big *** deal
New Reviewer
Never received T812 Black Ink Cartridge. Fed-ex said it was delivered.
Paid for ink cartridge but was not received. Tried to call Epson, but no answer at numerous numbers. Fed-Ex is investigating, but I need to notify Epson. Order # US24932**** Rosalie Flack 2240 Smoketown Rd., Fayetteville, Pa. 17222 Email: flackfabinc@***.net
ID
Location
Chambersburg, Pennsylvania
Loss
$21
Preferred solution
Deliver product or service ordered
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