Epson Reviews and Complaints
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2
ISSUES RESOLVED
227
TOTAL REVIEWS
$330K
CLAIMED LOSSES
$3.2K
AVG LOSS
29.1K
PAGE VIEWS
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Cons
- Wasted valuable time
- Quality
- Product
Pros
- Printer
- To be determined
- Product before they changed it
Latest review first
- Latest review first
- Most helpful reviews first
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Epson - Sells junk
ink is crap....printer head is so cheap it doesnt work.... on 4th epson printer in 2 years ....support...heck i cant hardly understand their language , after $150 in ink test head cleaning... nozzel and line checks , hes and hrs of time ....i now cant get my money back unless i buy more so they can test it . told the tests ran from internet website and mantience or on screen instructions don't count ...and you wont get your money back if you dont purchase more ink in contract im told . so they !!!! can run their test . @ $200 in ink to get working or less than 150 pages of printing cost of PRINTER , paper etc thats about $3 $4 per sheet costs . dont buy more ink just throw it away when ink is done !!!
Review
Cons
- Nothing works for very long
Hardly used it fir thr first 6 months that i had the printer. Went in after i had it for a year turned it on snd it didn't work. I called Epson support and was told my warranty was up snd was told i needed to have it serviced. I am not paying gor that. It cost as much...
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Opened up a factory sealed Cyan ink cartridge. My printer didn't recognize it. I opened up an identical factory sealed cartridge which worked fine. I bought the items for my home office more than a month prior, so it was outside the Amazon return window. The defective...
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Review
Pros
- Printer
Cons
- Defective ink cartridge
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
i'LL NEVER buy an epson printer again!! Biggest pain in the butt to install and use!!! Just ridiculous.... back to HP for me. What's wrong with it?? You name it-- have to reset every day, have to turn it on every day-- the thing is NEVER READY TO USE!! I've installed...
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Review
Reason of review
Work Experience or Job Application
Loss
$200
Preferred solution
Let the company propose a solution
Epson in Kennewick, Washington - WF printers are a piece of junk
I bought a WF-2760 and it lasted 6 months. I then bought a WF-3640, it printed at first and now will not print, scan or copy. I will never buy another Epson product
Review
Product
Reason of review
Bad quality
I purchased a Epson xp 446 1 month ago. The printer works fine but when one of the color ink runs out, it will not let me print anything. Even though my black ink cartridge is full. I don't use color for anything because I only print document in black ink. So, for me...
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Review
Product
Reason of review
Ink cartridge problem
Loss
$59
Preferred solution
Full refund
It is impossible to get a representative that knows how to trouble shoot the problem with the Epson WF-3620 printer. The printer suddenly does not allow you to make a double sided copy. For the sold purpose to up sale the Epson service, I am told by Epson Tech Jackson...
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Review
Product
Reason of review
Poor customer service
Says it uses all of your ink when I only print in black and white. If only a small amount of ink is used why do I need to replace all of the cartridges? A real ripoff. Will buy a laser Ptinter and it won’t be an EPSON! This is the second time I have had to replace all...
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What a piece of junk. Bought this for the sole purpose of printing cd's. Old hp did the job for close to 20 years. This thing has been a frustration from day one. Every time I tried to set it up to print cd's, it would tell me to shut off the printer and start over...
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Review
Product
Reason of review
Bad quality
Loss
$85
Preferred solution
Let the company propose a solution
I purchased a Epson WF-4730 which turned on for two seconds with a blank screen then shut off. I called the (800) 463-7766 to get a rep telling me it was my network. I told him I was following the instructions that came with the printer it specifically says take...
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Review
Product
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
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That's how (most) inkjet printers are designed. They won't print if you run out (or low) on one of the color inks even if your print jobs only require black ink. It's how they get you to buy overpriced color ink cartridges more often than you need to.