Anonymous
map-marker Columbia, South Carolina

Their printers suck

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I will never buy or recommend another Epson printer. Worst product ever! I own 3 of these pieces of crap because they used to be great. After Epson got through updating the firmware they are the worst printers I have ever used. This company is obviously run by the same people who invent viruses and scam old people out of their life savings.
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User's recommendation: STAY AWAY!!!!! BUT ANYTHING ELSE!!!

Steven D Vgh

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Verified Reviewer

Good product

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Epson - Good product
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good product. epson printer is easy to use once setup. Consumer service could be better. I really like the printer. Thank you Steven Denzik
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Cons:
  • Fast
Charles M Jnt

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Verified Reviewer

Printer is junk

You must hire a lot of engineers , my printer is an engineering marvel because only an engineer would get it to work. It is nothing but junk. Shoots out paper with one dot on them or it wants to copy not print. Tomorrow it goes under a sledge hammer. I will never buy another Epson waste of money product again.
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Loss:
$120
Pros:
  • Just junk
Cons:
  • Junk
Lady Vtb

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Verified Reviewer
| map-marker San Jose, California

Printer not working

You gave me a text service ph number only once so fast I had no time to write it down or remember it
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larry b Wgu

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Verified Reviewer
| map-marker Spring Hill, Kansas

Junk electronics.

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I bought an Epson because Canon customer service screwed me over. I purchased this ET-2803 because it does not use cartridges but bottled ink instead.

When I unboxed it there was a message inside saying "congratulations, we have upgraded this printer and you are receiving the new and improved version". Wewll, I am a retired 4 color offset lithographer, a 4 color printer by trade and I never would have imagined how low printing technology would revert since I retired, but now I know. This thing thy call a printer is a pile of Chinese electronic components that add up to a blinking, burping, squealing disaster in a plastic box. The instructions were written by either a moron or someone who has never even seen this contraption.

I was able to get it connected to my network and my MacBook by my own wits, not by the information that came with nit or that is on their website. Of course, they keep bankers hours although I assume thy have customer service the equal of Canon, which is non existant. The thing can run it's maintenance program flawlessly, feed the paper and print fine in that mode, but when you try to actually print a document it makes more noise than a NASA rocket launch and after about 5 minutes of fireworks, gives you a paper jam message when there is no paper jammed. As I said, it feeds and prints from the maintenance queue just fine.

As a senior citizen who remembers the days of vacuum tubes and still works with that type of equipment, and that kind of quality, I am ashamed of what has become of technology and the quality of products today and the "don't give a crap" customer service that companies like Epson...and Canon...provide, or foist on the public. Shame on them for putting the designation of PRINTER on their junk!

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User's recommendation: Demand better!

Anonymous
map-marker Doral, Florida

Horrible return process

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It took me 26 minutes and the run around I over and over again to get a return authorization. Ridiculous!
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Thanas G

Na 202620

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202620 printer is not working printer no cone to Wi-Fi connection can connect weth any of my devices
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Preferred solution: Full refund

User's recommendation: 202620 printer con not working

Karen V Cvs

Printer not working and cannot reach ANY support

ADF doesn't work and keep getting paper jam message when I have NEVER put paper in the ADF!! Also, cannot log in to my account despite even trying the reset password. Every time I try to call support, keep getting 'good bye' and it hangs up!! NO HELP AT ALL! I thought HP was bad; Epson is worse! No customer service worth mentioning.
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Loss:
$120
Cons:
  • Piece of crap and lack of any customer support

Preferred solution: I want someone on the phone to help with the problems, and if not, then a full refund, or a replacement that WORKS!

User's recommendation: Don't even think about it.

Quanesha Syh

Printer sucks

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Can not get printer installed regardless how we try. This is the first epson printer Ive owned. And it will be the last actually if I can find your rep Ill stuff it up his *** What ever happened to plug and play
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Cons:
  • Impossible to install

Preferred solution: Full refund

User's recommendation: DO NOT BUY EPSON

Thomas S Llz

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Verified Reviewer

I brought three empty cartridges. Your crap return policy doesn’t allow me to get reimbursed.

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I brought empty ink cartridges from Walmart. Your printers are crap. Your cartridges are crap. Your return policy is crap. I know you dont give a crap about the crap you put on market.
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Loss:
$125
Pros:
  • No pros
Cons:
  • Crap machine

Preferred solution: Full refund

User's recommendation: Epson products are crap

Thomas L Ifn

Epson creates garbage printers

Original review Dec 14, 2023

Unfortunately I am a victim of Epsons terrible products and even worse customer support. I made the mistake of buying an epson 16600.

This printer, as with most Epson printers is a complete piece of garbage.

The only thing worse than the printer is the lack of support and the fact that Epson will excuse of lying, even if you can prove that you have only used Genuine epson printer refills. If you have been looking for a printer that does 12 x 18, you will quickly find that Epson is one of the only companies that can provide you that for this price point.

However, you might as well throw your money in the garbage. The printer will work for a few months if you are lucky.

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Loss:
$1
Pros:
  • Price
Cons:
  • Everything else

Preferred solution: Refund for the extended warranty since they called me a lier and refused to help me.

User's recommendation: Considering epson? Be prepared to throw your printer out in less than a year.

1 comment
mark l S Iui

kindly leave a message or call on helpline +1 669 399 ****, we will be helping you to get your refund back legally, for any Printer issue or software issues , we have huge partnership across the US with banks helping many consumers to get the refund back when they get into these scam activity, try us we will charge you a smile ,we also have a youtube fan page and Insta Handle where we help a lot people like you, its a proud job for us thanks, Mark

Anonymous
map-marker Brockton, Massachusetts

Cannot connect to the app

DStill cannot connect to WiFi. I think this Epson et-2800 is defective , I want to have Epson replace this one. I bought more 11/29/2023
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User's recommendation: Don’t buy Epson

Anonymous
map-marker Eagle Mountain, Utah

Paper is stuck in the printer and it says to call you

Epson - Paper is stuck in the printer and it says to call you
This is the worst company ever!!! It didnt give any help and asks for a review. Then you text tons of information then it wants money, before it will give ANY HELP. THE STUPID PRINTER PRITEDthen sucked my paper back in and said to call customer support which is a joke.BECAUSE THEIR IS NO SUPPORT, just this stupid printer holding my paper hostage till I pay you more money to release it. Im taking this stupid thing back to Costco and making sure they know how stupid this company is!!!
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User's recommendation: Stay away and stick with a reliable company

Kaveon Bxr

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Verified Reviewer

Download

Epson 3880 trying to download cannot do this. I dont understand how to do it. Would you please help me out
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Andrew W Yiv

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Printer is defective

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Please help me I bought a brand new epson 2800 and it printed 6 papers great then said there is a paper jab and wont let me do ANYTHING . I have turned it off and on many times. There is Nothing stuck in the printer I beluthere is something wrong with a sensor. I have completed all of the instructions Error 034004 I also have the warranty
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Loss:
$219

Preferred solution: I would like to get another printer that works please I am depending on this to print out my notes to for college.