Unclaimed
Epson
Reviews and Complaints
410K
CLAIMED LOSSES
508
TOTAL REVIEWS
56.8K
PAGE VIEWS
5
ISSUES RESOLVED
Epson Reviews
New Reviewer
Printer not recognizing cartridge
Purchased ink for my printer but the magenta is being recognized as intial cartridge, but is a new cartridge.
ID
Loss
$70
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy printer having error messages
I cant use my et-2720 it keeps having error messages, I have only used my printer 2 times and dont understand it is not even a year old.
ID
Location
Dawsonville, Georgia
I can't get my printer to scan
I spoke with two reps and my problem was resolved! It took almost 2hrs, but nevertheless, the problem was handled! Thank you!
ID
Location
Warren, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan't get Setup to Work
Epson Workforce WF-2830 Printer: I had to get a new computer and now I can't install the printer. I am trying to install it with a USB cable and the installation disk and the downloaded Epson installer doesn't work. I have wasted 2 1/2 days on this. To top it off, the printer doesn't even print good when it's working. There is no phone number for customer service.
User's recommendation: Don't buy this product.
ID
Preferred solution
Deliver product or service ordered
Received wrong item
Instill haven't received the item never got my money back and nobody knows anything I'll never shop with you again. Not even a apology just treat like a criminal over the phone
ID
Location
Decatur, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI have not received my ink.
Please send my ink. It has been a week. I work from home so I need my ink. I dont understand why it is taking so long.
ID
Loss
$24
Preferred solution
Deliver product or service ordered
New Reviewer
Scanning error speed
Get stuck lots time evry photostate stuck problem very poooooooooooooo9oooooooooooooooooooooooooooor ID
Loss
$20
Preferred solution
Poooooor
New Reviewer
My printer under warranty having issues of router connection beside giving healthy services
My Epson L3152 having router connecting issues, besides giving healthy services. In this regard necessary help is to be needed on your end
ID
Preferred solution
Engineering visit
New Reviewer
Very upset about your printers. They do not last very long. I have bought 3 Epson printers. I will not buy another one.
Have bought 3 epson printers and all 3 did not last anytime. I need a printer I can depend on. Epson WF2540, Epson WF2650, Epson 2760WF.
User's recommendation: Do not buy Epson printers.
ID
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
Complaint regarding irresponsibility on the part of customer care centre in KOLLAM ,KERALA
Sir, I ihave lodged a complaint regarding my epson printer M 1120 which was bought 2 years back at KOLLAM customer care phone number 0474-276****.after 2 days of complaint .one service man came and tested the printer and found that BOARD of the printer was found to be complaint.Concerned party told me that BOARD will come within within within one one week
User's recommendation: though BOARD came in office 3 days before,they did not rectify it sofar.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Expired ink which is not expired according to the paper
I just need someone to call me and help me 310-350-**** the printer says that the PKPBK3X is expired Ive put three brand new ones in there Ive looked at the dates they are not expired 2022 is not here yet 2023 is not here yet please call Im getting 
User's recommendation: Don’t call or I won’t recommend anybody ever.
ID
Location
Carson, California
New Reviewer
Ink issue with my w7840
I have plenty black ink left and it will not let me print anything until I change all ink cartridges. And when I do change it everything comes out pink.
User's recommendation: *** no.
ID
Loss
$328
Preferred solution
Fix it
New Reviewer
Piece of junk!
After replacing the black ink cartridge on my Workforce 4730 printer, I immediately got an error message saying there is a scanner error and to restart the unit. That didnt help. Also unplugged it a few times at the direction of the customer service rep. Nothing helped. I was then told that it is a hardware failure and since it was past the 12 month warranty period all they could offer was a 25% discount on a replacement. Let's see. I spent a few hundred dollars on a piece of junk that had not even printed 300 pages, so now I could buy another piece of junk at a discount? Not only are their printers junk. Their customer service is horrible! PLEASE DO NOT BUY AN EPSON PRODUCT h warranry.
ID
Product
Epson Printer
Pros
- Inexpensive
- Cheap
Cons
- Company refuses to help or solve issues with products
- Customer service treats people like they are idiots
- Horrible quality
Loss
$330
Preferred solution
Replace this printer at no cost to me or issue a full redund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Ink Cartridge
I called Epson because I opened a new ink cartridge (empty).I was on the phone with customer service for over 30 minutes with no satisfaction or a replacement. They were trying to say it was the printer. I said how could it be the printer if a new cartridge worked! I had to email photos but have heard NOTHING.
User's recommendation: Don't expect anything from Epson customer service.
ID
Pros
- Printers are very good
Cons
- Customer service treats people like they are idiots
Loss
$17
Preferred solution
Light magenta cartridge (277XL) replacement
New Reviewer
I bought an Epsom Eco tank printer about 2/12 years ago and the printer was a lemon.
I believe it was the eco tank 5700 printer.. Had it mote in the shop then the use I got out of it. Totally shoddy equipment, this is why I am filing the complaint. It was a $300 printer bought at Best Buy l.
User's recommendation: Do not buy an Epsom. They are terrible, hard to reach customer service and make no amends for shoddy equipment they sell.
ID
Loss
$300
Preferred solution
Replace with a new printer, the one I had was a lemon.
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