I just need a replacement or a refund plz

My epson printer is acting up bad I really need a replacement or my refund plz I use this for my small business n its not working any more
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ID
#3683210 Review #3683210 is a subjective opinion of poster.
Location
Summerville, South Carolina
Pros
  • Good printer

Wrong epson

Wrong epson
Wrong epson
I bought a epson n it is not the epson I bought this was embarrassing for me n my daughter I just wanted my money back so I can purchase the right epson printer
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ID
#3659895 Review #3659895 is a subjective opinion of poster.
Location
Summerville, South Carolina
Pros
  • Good quality production
Cons
  • Replacement service

My epson is not working

My epson is not working
My epson is not working
My epson isnt what I bought Im pissed n I would like a refund bcuz I bought this to start my own business n I cant start it bcuz this is not the printer I bought
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ID
#3659872 Review #3659872 is a subjective opinion of poster.
Location
Summerville, South Carolina

Pissed about the ink chip

What I dont understand is when I change the ink the chip never register Im behind in my orders and it has been 2 days and Im still unable to reach customer service because they dont have workers to answer the phone this machine is almost $10,000 you mean to tell me yall only have support for 8 hours a day

User's recommendation: Pick your products wisely.

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ID
#3656544 Review #3656544 is a subjective opinion of poster.
Loss
$2300
New Reviewer
Update by user May 02, 2022

It shows as resolved, but its not. At least as far as Epson support is concerned. I fixed it.

Original review posted by user May 02, 2022
Tech Support that doesn't have answers. I actuall have 4 Espson printers, 2 work force printer door stops, a 6100 and a 7100. Couldnt get the workforce printers to print black...
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ID
#3536291 Review #3536291 is a subjective opinion of poster.
Pros
  • Cheaper when they work
Cons
  • Lousy tech support resolution
Loss
$500
Preferred solution
Deliver product or service ordered
New Reviewer

Customer service

We called twice with an error code to try to fix our ink tank printer. Both times we were told to bad and hung up on. Not joking they leggit hung up on us twice. There was no rudness or anything they just flat hung up.

User's recommendation: Don't buy you will not get help with your product if you need it.

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ID
#3521673 Review #3521673 is a subjective opinion of poster.
Location
Milford, Ohio
Preferred solution
Let the company propose a solution
New Reviewer

Printer mode is showing in Epson printer L565

Printer mode is showing in Epson printer L565
Customer care service is not good. Epson have to increase there service center or provide online service to there customer

User's recommendation: Please don't go for epson.

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ID
#3444404 Review #3444404 is a subjective opinion of poster.
Location
Delhi, Delhi
Loss
$1000
Preferred solution
Price reduction
Trying to get information about the printer I purchased recently that still under warranty and it has stopped printing correctly took a very long time Over the phone and it was a difficult process with many misleading phone numbers before I got a hold of somebody and...
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ID
#3417336 Review #3417336 is a subjective opinion of poster.
Location
Anaheim, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer Service

Have a recurring problem with printer recognizing new cartridges (Epson) and found no help with this problem on the Epson site. Their support site gives no help at all.

User's recommendation: Don't buy an Epson printer.

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ID
#3342497 Review #3342497 is a subjective opinion of poster.
Location
Spokane, Washington
Preferred solution
Let the company propose a solution

Pissed off customer

My printer worked just fine till I did update required now doesnt work at all. I did as instructed & changed ink to Epson 822 & still says No ink

User's recommendation: Customer Service Sucks.

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ID
#3322554 Review #3322554 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer
DO NOT PURCHASE EPSON PRINTERS. About 6 months ago, after downloading firmware update, EXACTLY 30 days later, printer in 15 min rejected one by one 4 FULL cartridges. The printer would not work until I replaced all four full cartridges. Now it did it again: just 3 wks...
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ID
#3313666 Review #3313666 is a subjective opinion of poster.
Location
Phoenixville, Pennsylvania
Pros
  • Machine works well
Cons
  • Eats ink ravenously
Loss
$125
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bought a printer, died after 6 months, they didn't honor the warranty

Epson - Bought a printer, died after 6 months, they didn't honor the warranty
Epson - Bought a printer, died after 6 months, they didn't honor the warranty
Bought Epson ET2720, under Warranty, but they won't replace because serial number doesn't match with seller's. Found out that the company Best Way Tech that I evidently bought it from on Amazon doesn't even represent Epson. Third-party shenanigans going on with Amazon, I was never told that warranty would be void. Talked to corporate Epson, terrible experience, typical corporate America ripping off the little guy - because its so easy for them to do. Sounded like they actually got a kick out of my predicament. Never buy anything Epson again, needless to say. Suggest nobody else does. And also suggest not buying tech items from Amazon - a lot of games going on behind the scenes, and as usual, the consumer gets screwed in the end. Printer goes in the dumpster, just like that!

User's recommendation: I would stay clear of Epson, they don't care about you, just the profit.

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ID
#3299494 Review #3299494 is a subjective opinion of poster.
Loss
$302
Preferred solution
Full refund
New Reviewer

Back order on Brand New Printers

Ordered a Brand new/out this year printer from Epson. No ETA and on back order. Its been a month and a half. Its for my business. Call the company. No answers.

User's recommendation: I don’t even know.

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1 comment
#2116993

Contact Morgan.Gray@***.epson.com

ID
#3210172 Review #3210172 is a subjective opinion of poster.
Location
Toledo, Ohio
Preferred solution
Deliver product or service ordered

Not working properly

You cannot use remanufactured cartridges. The cartridges do not give many sheets before running out. Printer is complicated to operate. Small screen.

User's recommendation: Do not buy wf 2830..

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ID
#3191636 Review #3191636 is a subjective opinion of poster.
Location
Portsmouth, New Hampshire
New Reviewer

Annoying commercials

Please tell the need to have Shaq trying to sell epson printers an inks, its a shame we must see him on Liberty insurance, he is a person that makes millions, and he now needs to sell insurance and printer inks, try show your product whit out some one that has the personality of a wet mop and has millions that know about printer inks.

User's recommendation: Find some one new.

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ID
#3173943 Review #3173943 is a subjective opinion of poster.
Location
The Villages, Florida

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