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Epson - Cannot connect to internet

2.0
Details
Busy signal can't get through to a real person.
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ID
#2032076 Review #2032076 is a subjective opinion of poster.
2.0
Details
I have an Epson 430 Workforce printer that has turned into a giant piece of trash. It has never worked properly even when brand new out of the box. It eats ink, but the print quality is horrible -- often so light it cannot be seen/read easily. It jams if you put in any...
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ID
#2028877 Review #2028877 is a subjective opinion of poster.
Pros
  • Used to be great company
Loss
$250
Preferred solution
Let the company propose a solution

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Verified Reviewer

Epson - Waiting for over two months to have repaired printer

1.7
Details
No customer service Cant help you recover the printer with the repair center, printer has only printed 1000 sheets

User's recommendation: dont buy epson.

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ID
#2009447 Review #2009447 is a subjective opinion of poster.
Pros
  • It works well till it breaks
Cons
  • Service is terrible along with customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Epson - Ink cartridge problems.

1.7
Details
After installing Epson's "update", after market replacement cartridges no longer work. Epson forces you to replace ink cartridges with their EXPENSIVE name branded cartridges, which do not last all that long. Epson needs to send out another update to fix this cartridge replacement problem. Until it does so, this printer is NOT RECOMMENDED. Epson - make the consumer aware up front.

User's recommendation: Do your research on current status replacement cartridges.

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ID
#1866492 Review #1866492 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
2.0
Details
I recently purchased an Epson 2830 Series to work from home during the Coronavirus outbreak. This is by far the worst purchase I have ever made on a printer. The network seems to forget its on the network once used. I have attempted to print, scan, and copy documents...
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ID
#1839324 Review #1839324 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Ink guzzler
  • Cannot reach support printer is junk
Loss
$90
Preferred solution
Let the company propose a solution

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Resolved: Puchase this Epson workfoce wf-2830 couple of months ago, always a problem, paper jam, even tho you have taken all the jam paper out. Call customer service needs help themselves, we are a business

1.8
Details

Update by user Apr 15

I finally was able to get in contact with someone at their customer dept. Another printer was sent and it seems to working for now. I won't purchase another one of anything from their company.

Original review posted by user Mar 16

Purchase Printer a couple of months ago, always a problem, paper jam, even tho you have taken all the jam paper out. Out of paper, put paper in and still there is a problem, all the time, it's not workable for a business. Call customer service needs help themselves, we are a business.

User's recommendation: Buyer Beware. It's not business friendly! and a time waster.

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Resolved
ID
#1826381 Review #1826381 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Does not care about their products working for the consumer
  • Even customer service
  • All around problem
Preferred solution
I run a small business, need a printer that workable and not a printer that is non-workable

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.9
Details
A few days ago, I decided to buy an Epson ET-3760 printer, with the "latest technology" in terms of large ink supply. Because this printer is really a computer, it is a complex piece of gear. But the only instructions included were on a folded sheet of paper. The...
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ID
#1797118 Review #1797118 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printer looks nice
  • Easy to load the ink
Cons
  • Lousy customer service
  • Absolutely no way to acquire a manual for my printer
Preferred solution
Deliver product or service ordered
2.0
Details

Update by user Mar 12

It is NOT resolved --- it is a waste of time..How the *** does this damn thing close and be sent in to you..??? I can not see any way to send this back... I am going to try and see if this damn thing can be closed out now...

Update by user Mar 12

wasting my time here...this system is out in...

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Resolved
ID
#1788759 Review #1788759 is a subjective opinion of poster.
Pros
  • Printer
  • Shit
Cons
  • Rig printers to use ink cartridges you don t need or use rip off
Loss
$70
Preferred solution
Full refund

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Verified Reviewer

Epson - Buy a Brother

1.7
Details
First, the older Epsons were great. But mine died. But the newer Epsons are a pain. If you don't buy a WF 4740 or better, you can't do double sided scanning. You have to scan side 1, name it, (that in itself is a pain), then scan side 2, and name it. Two different documents. They don't say squat about this on the box anywhere. You gotta buy it, set it up, use it, then hope the store will take it back. My suggestion...buy a Brother.
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ID
#1768547 Review #1768547 is a subjective opinion of poster.
Cons
  • Software
Reason of review
Work Experience or Job Application
Loss
$160
Preferred solution
Let the company propose a solution

Epson Products and Services Reviews

Product or Service Reviews
Printer  2.0 73
Repair  1
Wf-2750 Printer  1.0 2
Ink Cartridge  1.7 23
Wf-3640 Printer  1.3 12

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Latest Question

My ET 2750

My printer keeps losing it wifi signal. I had AT& T place my rotor and it keeps happing. my printer soft ware is up to date. any suggestion

Epson Questions

Either don't EVER accept a firmware update, or don't purchase from Epson

1.8
Details
I'm one of the lucky ones that got completely screwed with the new firmware update. $100 worth of ink, (all 4 colors, I might add, INCL the XXL blk cartridge, all for $100), is now completely useless to me. I bought your printer Epson, as well as thousands of other consumers. How dare you force me to purchase your OUTRAGEOUSLY PRICED ink? What right do you have to dictate what I use in my machine??? I bought the printer, it's now mine, I should have the freedom to use whatever ink I want to, in it. And should it not work correctly, then that's technically MY problem, isn't it? Fix the problem Epson, or you're going to have a real revolt on your hands.
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ID
#1752459 Review #1752459 is a subjective opinion of poster.
Pros
  • Decent printers
Cons
  • Greedy company
  • Ink cartridge error
  • Poor policies
Reason of review
bricked my printer, due to firmware update
Loss
$100
Preferred solution
Full refund

Epson - Stay away

2.4
Details
Epson - Stay away
Epson - Stay away
Epson - Stay away
Printer was working normally. Epson sent me a firmware update. After the update from Epson the printer no longer recognized the ink in my printer. This caused the printer/scanner/fax to stop working. Epson ruined my printer WF 3720. No way to downgrade. Support could not help.Their response was because I was using 3rd party ink and till I buy Epson ink the printer will no longer work. THE ONLY SOLUTION WAS TO BUY EPSON INK This practice is the equivalent to "ransomware" where you are held captive till you pay up.
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ID
#1750707 Review #1750707 is a subjective opinion of poster.
Pros
  • Prinkter worked until the update that sabotaged it
Cons
  • Company policy-- lack of fair trade practices
Reason of review
Held hostage by firmware
Loss
$100
Preferred solution
firmware downgrade

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.6
Details
hello everyone just got off the phone with the you know who's .. long time Epson customer here, loved the 11880 best photography prints ever, blacks are stunning, but the classic and most frustrating of all issues as we all know as Epson users...The Printhead so today...
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ID
#1711541 Review #1711541 is a subjective opinion of poster.
Location
Long Beach-Lakewood, California
Reason of review
Pricing issue
Loss
$6500
Preferred solution
Price reduction

Epson - Print Cartridges No Longer Working

1.6
Details
I just read that there is a class-action suit regarding your latest firmware update. Here's the downside to your stupid decision that limited printer cartridges to EPSON alone... You'll pay dearly in settling your lawsuit, plus, nobody is going to buy your printers and cartridges anymore. I have four printers that are going straight in the garbage tomorrow. Time to visit Costco and Sams Club and buy ANYTHING but Epson. Dumb decision. Whose idea was that?
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ID
#1680210 Review #1680210 is a subjective opinion of poster.
Location
Granite Bay, California
Product
Epson Printer

Epson - Expensive paperweight

1.7
Details
After a firmware update the printer no longer recognizes the ink cartridges it was printing from. Not replacing the expensive ink cartridges. Cheaper to buy a better printer, the first day a pin holding the paper for the sheet feeder was broken. I should have returned it then.
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1 comment
Anonymous
#1839420

Same problem after last firmware update. All new ink cartridges and still barely prints a few lines on the paper.

Ran all the troubleshooting.

Check nozzles, align head, clean nozzle, etc. JUNK!!

ID
#1664621 Review #1664621 is a subjective opinion of poster.
Product
Epson Xp-446 Printer
Reason of review
Bad quality
Loss
$75
Preferred solution
Full refund

Epson - Bricking cheaper ink

1.7
Details
sent update of firmware that prevents me from using cheaper ink. NOt a good way to do business. I'll never do business with Epson again.
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ID
#1653289 Review #1653289 is a subjective opinion of poster.
Pros
  • Product before they changed it
  • Prinkter worked until the update that sabotaged it
Cons
  • Ethics of the company
  • Dishonest company
  • Bad policy on ink
Reason of review
Bricking
Loss
$300
Preferred solution
Let the company propose a solution