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Epson in Granite Bay, California - Print Cartridges No Longer Working

1.5
Details
I just read that there is a class-action suit regarding your latest firmware update. Here's the downside to your stupid decision that limited printer cartridges to EPSON alone... You'll pay dearly in settling your lawsuit, plus, nobody is going to buy your printers and cartridges anymore. I have four printers that are going straight in the garbage tomorrow. Time to visit Costco and Sams Club and buy ANYTHING but Epson. Dumb decision. Whose idea was that?
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Review
#1680210 Review #1680210 is a subjective opinion of poster.

Epson - Expensive paperweight

1.9
Details
After a firmware update the printer no longer recognizes the ink cartridges it was printing from. Not replacing the expensive ink cartridges. Cheaper to buy a better printer, the first day a pin holding the paper for the sheet feeder was broken. I should have returned it then.
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Review
#1664621 Review #1664621 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$75
Preferred solution
Full refund

Epson - Bricking cheaper ink

1.7
Details
sent update of firmware that prevents me from using cheaper ink. NOt a good way to do business. I'll never do business with Epson again.
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Review
#1653289 Review #1653289 is a subjective opinion of poster.
Pros
  • Product before they changed it
  • Prinkter worked until the update that sabotaged it
Cons
  • Dishonest company
  • Bad policy on ink
  • Epson preditory tactics used on customers
Reason of review
Bricking
Loss
$300
Preferred solution
Let the company propose a solution
1.7
Details
DO NOT UPDATE YOUR FIRMWARE. I wish I had seen this warning before I did it earlier today. I was a Canon faithful for a long time, but when my Canon died, I got a great deal on an Epson. I used it for quite a few months, always getting the cheaper ink and using it with...
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Review
#1647522 Review #1647522 is a subjective opinion of poster.
Reason of review
No Warning on Issues
Loss
$100000
Preferred solution
Full refund
1.5
Details
Piece of *** printer. I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and...
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Review
#1560511 Review #1560511 is a subjective opinion of poster.
2.2
Details
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
ET-2750 is made in The Philippines by the same English speaking illiterates that man their Filipino call center. Bought15 Epson for my employees and 2 failed shortly ( 2 months ) after the warranty expired.... coincidence? Likely engineered. Both stopped printing and...
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1 comment
SplendidMountainGorilla
#1701589

I don't "like" this printer which is why I'm selling the 13 that still work for junk and buying 15 HPs for my employees

Review
#1558490 Review #1558490 is a subjective opinion of poster.
Pros
  • Printer
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Let the company propose a solution

Epson - Ink on 3720 printer, mony grape

2.4
Details
Was a long time Epson printer fan, until bought 3720. Ink runs out fast and cost a lot of money ($80 at staples) . Has limited third party generic ink cartridge suppliers. Printer driver software keeps popping up on ink levels and where to buy Epson orginal replacements.... SKIP this printer
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Review
#1496322 Review #1496322 is a subjective opinion of poster.
Pros
  • Past printer
Cons
  • New printer link issue
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution

Epson - Wf 3640 disaster

1.7
Details
I've gone through maybe a dozen printers but this one if the worst ever. It won't scan more than 3 documents before reporting that it no longer has communication with the computer. None of the presets work even after long calls to their help desk and to top it off, the print nozzles need cleaning every few days even though all of the cartridges are Epson. I could go on but there is no point, Poor printing, unreliable setup, the litany goes on and on. Don't even look at Epson again
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Review
#1446995 Review #1446995 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$199
Preferred solution
Let the company propose a solution

Epson - Sells junk

1.9
Details
ink is crap....printer head is so cheap it doesnt work.... on 4th epson printer in 2 years ....support...heck i cant hardly understand their language , after $150 in ink test head cleaning... nozzel and line checks , hes and hrs of time ....i now cant get my money back unless i buy more so they can test it . told the tests ran from internet website and mantience or on screen instructions don't count ...and you wont get your money back if you dont purchase more ink in contract im told . so they !!!! can run their test . @ $200 in ink to get working or less than 150 pages of printing cost of PRINTER , paper etc thats about $3 $4 per sheet costs . dont buy more ink just throw it away when ink is done !!!
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Review
#1438777 Review #1438777 is a subjective opinion of poster.
Cons
  • Nothing works for very long

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts
1.5
Details
Opened up a factory sealed Cyan ink cartridge. My printer didn't recognize it. I opened up an identical factory sealed cartridge which worked fine. I bought the items for my home office more than a month prior, so it was outside the Amazon return window. The defective...
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Review
#1421115 Review #1421115 is a subjective opinion of poster.
Pros
  • Printer
Cons
  • Defective ink cartridge
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund