Rating: 2 Stars Clear all filters (31 of 221 reviews match)
Filter by rating
filters
Product:
Show
Rating:
1.5
Details
Piece of *** printer. I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and...
View full review
Review
#1560511 Review #1560511 is a subjective opinion of poster.
2.2
Details
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
ET-2750 is made in The Philippines by the same English speaking illiterates that man their Filipino call center. Bought15 Epson for my employees and 2 failed shortly ( 2 months ) after the warranty expired.... coincidence? Likely engineered. Both stopped printing and...
View full review
1 comment
SplendidMountainGorilla
#1701589

I don't "like" this printer which is why I'm selling the 13 that still work for junk and buying 15 HPs for my employees

Review
#1558490 Review #1558490 is a subjective opinion of poster.
Pros
  • Printer
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Let the company propose a solution

Epson - Ink on 3720 printer, mony grape

2.4
Details
Was a long time Epson printer fan, until bought 3720. Ink runs out fast and cost a lot of money ($80 at staples) . Has limited third party generic ink cartridge suppliers. Printer driver software keeps popping up on ink levels and where to buy Epson orginal replacements.... SKIP this printer
View full review
Review
#1496322 Review #1496322 is a subjective opinion of poster.
Pros
  • Past printer
Cons
  • New printer link issue
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution

Epson - Wf 3640 disaster

1.7
Details
I've gone through maybe a dozen printers but this one if the worst ever. It won't scan more than 3 documents before reporting that it no longer has communication with the computer. None of the presets work even after long calls to their help desk and to top it off, the print nozzles need cleaning every few days even though all of the cartridges are Epson. I could go on but there is no point, Poor printing, unreliable setup, the litany goes on and on. Don't even look at Epson again
View full review
Review
#1446995 Review #1446995 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$199
Preferred solution
Let the company propose a solution

Epson - Sells junk

1.9
Details
ink is crap....printer head is so cheap it doesnt work.... on 4th epson printer in 2 years ....support...heck i cant hardly understand their language , after $150 in ink test head cleaning... nozzel and line checks , hes and hrs of time ....i now cant get my money back unless i buy more so they can test it . told the tests ran from internet website and mantience or on screen instructions don't count ...and you wont get your money back if you dont purchase more ink in contract im told . so they !!!! can run their test . @ $200 in ink to get working or less than 150 pages of printing cost of PRINTER , paper etc thats about $3 $4 per sheet costs . dont buy more ink just throw it away when ink is done !!!
View full review
Review
#1438777 Review #1438777 is a subjective opinion of poster.
Cons
  • Nothing works for very long
1.5
Details
Opened up a factory sealed Cyan ink cartridge. My printer didn't recognize it. I opened up an identical factory sealed cartridge which worked fine. I bought the items for my home office more than a month prior, so it was outside the Amazon return window. The defective...
View full review
Review
#1421115 Review #1421115 is a subjective opinion of poster.
Pros
  • Printer
Cons
  • Defective ink cartridge
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
1.6
Details
I have had this printer since Sept. of 2017. Last week, it wouldn't print because I need M cartridge. I paid $20.00 for one cartridge. I put It in and then it wouldn't print because I needed bk and c cartridges. If it had stated that in the first place, I would've...
View full review
Review
#1298527 Review #1298527 is a subjective opinion of poster.
Cons
  • Keep ask 4 ink after put new ink
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
1.5
Details
After updating the firmware several times on my 3 month old WF-4730 printer it seemed to do some things worse. The last firmware update would not recognize the same ink cartridges it worked great with before the update. I researched and found as of now you are unable...
View full review
Review
#1283746 Review #1283746 is a subjective opinion of poster.
Pros
  • Printer
  • Product before they changed it
Cons
  • Printer worked with refill ink until update
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • INKJET CARTRIDGE REFILLS
  • Epson Wf Printers
  • Epson Printer
Resolved
1.6
Details
I was having Big problems with my Epson All-in-one Workforce 3620 printer. I didn't have a contract with them, but decided to try and get one or two questions answered anyway. I don't remember how I got the number I called, but I searched for a number for tech support...
View full review
Review
#1283182 Review #1283182 is a subjective opinion of poster.
Pros
  • To be determined
  • Printer
  • Double sided scanning
Cons
  • Customer service representatives are liars
  • Experience with possible fraud
  • Illegal nature of their practices
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Epson Printer Probems
  • Unethical Move By Company

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts
2.0
Details
I purchased and Epson WF-7620 in February 2016. Within the year the printer had failed. The ink nozzles failed which left lines through my images and discolored images. I called Epson, after over 3 hours of conversation they replaced the unit with a refurbished one. I...
View full review
1 comment
Anonymous
#1500845

Don't Buy An EPSON

Review
#1272889 Review #1272889 is a subjective opinion of poster.
Pros
  • Double sided scanning
Cons
  • Discourtesy
  • Wasted valuable time
  • Product
Reason of review
Poor customer service
Loss
$550
Preferred solution
Deliver product or service ordered
Tags
  • Epson Printer Probems
  • Epson Wf Printers