Epson Reviews and Complaints | Rating: 1/5 @ Pissed Consumer

New Reviewer

Aug 11, 2022 Kenny L Rha

Epson printer issues, company is *** !

1.0

Purchased a WF-2850 printer, bought a full set of XL212 ink & I printed a few pages. Went back to use again & printer said it needed to update, I let it update & then it didnt recognize the ink cartridges.I messed w/ it for a while & just ordered new set of ink...

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#3843826

Location

Benton, Arkansas

Pros

Reasonably priced home printer
Thought it was a good printer

Cons

Dishonest company
Uses lots of ink
Software

Loss

$275

Preferred solution

Full refund

New Reviewer

Aug 10, 2022 Elijah F Mgr

Disappointment with Epson product.

1.0

I regret to inform you that I bought a printer which is Epson L3150 with the model number: C11CG86407DA and Serial number: X7GS187950, on 31st March 2022, at one of your agent offices in Nigeria, named: Computer Plus Limited, 79, Bode Thomas Street, surulere, Lagos...

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#3839873

Location

Ibadan, Oyo State

Cons

Everything including service

Loss

$250

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 07, 2022 Aziz A Zzs

Worst customer and engineering service ever

1.0

True thery are really annoying. Engeneer wasted about 2 sets of bottles ink in just head cleaning. ... After wasting 2 inks bottle.. said I will come after 2 days with printing head... Really annoying and wasted all our money on worst item ever found...

User's recommendation: Never by Epson products ever ...

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#3830016

Location

Rohtak, Haryana

Preferred solution

Apology

New Reviewer

Jul 29, 2022 Jerimy Yqt

Zero response from the company

1.0

The printer I bought from them does not work. I have tried contacting EPSON but they are unresponsive. Very disappointed.

User's recommendation: Answer the phone.

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#3805200

Location

Seville, Andalusia

New Reviewer

Jul 23, 2022 Marcia M Hsl

YOUR EPSON PRINTERS ARE THE WORST! had a problem. you sent a new printr. Same problem. Won'r recognize my ink cartridges - even the ones you sent me with the replaced printer!

1.0

PRINTER SUDDENLY WOULDN'T REOOGNIZE MY BLACK INK CARTRIDGE. SENT THE PRINTER BACK. yOU REPLACED IT AS DEFECTIVE. TRIED TO PUT IN A NEW BLACK INK CARTRIDGE, AND THE SAME PROBLEM HAPPENED AGAIN. WILL NEVER BUY ANOTHER EPSON AGAIN!!!

User's recommendation: NEVER BUY AN EPSON.

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#3787481

Location

Monticello, New York

Pros

No pros
It works well till it breaks

Loss

$300

Preferred solution

Full refund

New Reviewer

Jul 19, 2022 Elijah F Mgr

Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it

1.0

Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it can't print out color, I tried to return it back to your company in...

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#3774189

Loss

$250

Preferred solution

Full refund

New Reviewer

Jul 12, 2022 FLORIA J

Customer service sucks

1.0

Epson sells their printers in foreign countries mexico is whete i live, then tells me "we don't support the model you bought". What kind of craziness is that? Why sell your products in a foreign country if can't serve the customer? I'm taking it back to Costco for a refund. I will never buy you products again.

User's recommendation: Don't buy Epson products.

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#3754227

Location

Guadalajara, Jalisco

Preferred solution

Full refund

New Reviewer

Jul 07, 2022 Arlenne Yim

Nobody has contacted me about my problems or trying to resolve this issue I have n I’m highly upset n I need answers

1.0

I need answers nobody has contacted me or trying to resolve my issue with this printer Ive asked for my money back but nothing at all this is very upsetting to me Im a valued customer I need HELP

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#3739619

Location

Summerville, South Carolina

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New Reviewer

Jun 23, 2022 ARCNET I

Resolved: Faulty of printer

1.0

Update by user Jun 23, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jun 23, 2022

Sir 24 ghante me box pac printer do bar kharab ho gaya he aap muzhe naya printer de nahi to me counsmaer foram me compleet karunga apki sired product b

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Resolved

#3697552

Location

Indore, Madhya Pradesh

Loss

$22900

Preferred solution

Full refund

Jun 01, 2022 PissedConsumer3630458 of Lumberton, MS

After 15 years of using Epson printers I'm DONE!

1.0

First: Epson forces me to use expensive, overpriced, Epson Cartridges even though I understand this is an illegal practice. I live 20+ miles from a store that sells Epson ink. The printer shuts down if one of the 5 cartridges runs out.Can't print even one more page!...

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#3630458

Location

Lumberton, Mississippi

May 11, 2022 PissedConsumer3563900 of Columbia, TN

Worst Customer service support from EPSON

1.0

The customer service support experience has been worst with EPSON as these guys behave as if they are owning the company. And what is this prepaid support ? Why we have to pay before hand for the service even without Engineer being allocated?

User's recommendation: DONOT buy EPSON.

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#3563900

Location

Columbia, Tennessee

Cons

Defective ink cartridge
Company ignores complaints refuses to refund money spent

Preferred solution

Let the company propose a solution

New Reviewer

May 10, 2022 Aziz A Zzs

Worst! Worst! Dont buy this product Ever Fraud Epson

1.0

You will find it in need service in every 2-3 days even after having maintenance from Epson. There Customer Satisfaction is zero. Engineers will come next 5-7 days after saying each day tomorrow it will alright and same..

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1 comment

Aug 06, 2022 PissedConsumer2229706 #2229706

Got C6500A today 08/05/22; ALREADy issues, cant print anything - so far no help. Will wait till Monday when they are "open'! Ridiculous

1 0

#3560823

Location

Karnal, Haryana

Loss

$1000

Preferred solution

Full refund

May 09, 2022 PissedConsumer3558588 of Philadelphia, PA

Wish I could do individual reviews on customer service

1.4

The printer is still not printing correctly and I call today to inquire about the paper that I was told that I will be getting only to be told that in on back order. Im still waiting on help to get this issue fix. Customer service sucks out of 10 people only 2 was helpful

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#3558588

Location

Philadelphia, Pennsylvania

New Reviewer

Apr 29, 2022 JS M Pfs

Trying to reach customer service regarding ink cartridges is useless. company's online support page gives no way to inquire/talk to representative about general/or specific questions.

1.0

trying to find info on refilling or possibly buying ink cartridges... no one to talk to with questions. POOR CUSTOMER SERVICE!!! FF

User's recommendation: may want to consider a competing brand.

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1 comment

May 06, 2022 PissedConsumer2179014 #2179014

agree

0 0

#3526565

Location

Bothell, Washington

Preferred solution

Let the company propose a solution

New Reviewer

Apr 29, 2022 Linda C Fsn

Poor service!

1.0

I just got this printer a month ago, have NOT been able to register because the form will not accept my information, and customer service wants me to pay! Are you guys serious!!!???

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#3525631

Location

Grand Blanc Charter Township, Michigan

Pros

Prints cd media well

Cons

Customer support is nil

Preferred solution

Deliver product or service ordered

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Style and Design	2/5
Price Affordability	2/5
Diversity of Products or Services	2/5
Advertised vs Delivered	2/5
Website	2/5

Epson
Reviews and Complaints

Epson Overview

Rating Details

Contact Epson Customer Service

Epson Reviews

Epson printer issues, company is *** !

Disappointment with Epson product.

Worst customer and engineering service ever

Zero response from the company

YOUR EPSON PRINTERS ARE THE WORST! had a problem. you sent a new printr. Same problem. Won'r recognize my ink cartridges - even the ones you sent me with the replaced printer!

Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it

Customer service sucks

Nobody has contacted me about my problems or trying to resolve this issue I have n I’m highly upset n I need answers

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Hewlett Packard

Canon

Brother

Kodak

Resolved: Faulty of printer

After 15 years of using Epson printers I'm DONE!

Worst Customer service support from EPSON

Worst! Worst! Dont buy this product Ever Fraud Epson

Wish I could do individual reviews on customer service

Trying to reach customer service regarding ink cartridges is useless. company's online support page gives no way to inquire/talk to representative about general/or specific questions.

Poor service!

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