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Epson
Reviews and Complaints
Reviews Chart
$380K
CLAIMED LOSSES
360
TOTAL REVIEWS
41.6K
PAGE VIEWS
5
ISSUES RESOLVED
Epson printer ET 4750 doesn't print
Worst customer service I've ever experienced. Worst printer I've ever had. Don't buy an epson their products are garbage and the support is an absolute joke. They are a scam and a rip off!!!run
User's recommendation: Run the other way as far as you can!
ID
Cons
- Garbage
Preferred solution
Full refund
Won't recognize new ink cartidge.
Won't recognize ink cartridges please help
ID
Location
Port Orange, Florida
Printer issues
My printer is broke. they passed me off to three different people. I was on the phone for an hour and nothing was resolved After talking to a Karen at the end
User's recommendation: Don’t buy from Epson… Unless you want to deal with a bunch of Karen’s.
ID
Location
Houston, Texas
7858009006
Red light resolves also gives paper problem
ID
I have bad feelings toward EPSON
I loaded more paper and now it is 'offline'. typically takes an hour with a tech to get it working again. Looks like a common problem per google search.
User's recommendation: no way.
ID
Pros
- Ha ha
Cons
- Does not print
Preferred solution
how about a printer that works
PissedConsumer.com fights for consumer rights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I bought an Epson XP6000 about 5 months ago and it has never performed properly. I found the instructions very sketchy indeed. It printed about 4 letter size pages and from that point on it wouldnt print anything. Three friends who are very strong in electronics tried...
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ID
Loss
$140
Preferred solution
Let the company propose a solution
Ink color correction
I googled sublimation printer and the model we-7710 shows up and I bought this printer and sublimation ink and the color is not bright.
User's recommendation: Don’t buy model 7710 for sublimation.
ID
Location
Smyrna, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrinter suppirt
They sold me a defective product and made it difficult for them to replace the product. They asked me for a deposit for the replacement and said my only other option is to buy a box myself and return it via a label they sent by email. Lack of responsibility and they are incapable of making it right
User's recommendation: Find a different company.
ID
Product
Epson Printer
Pros
- Cost
Cons
- Does not care about their products working for the consumer
Loss
$60
Preferred solution
Let the company propose a solution
Epson 4100 printer cartridges not work
I bought new cartridges they all worked except the 212xl black. Replaced it at staples 2x still doesnt work.
1 comment
ID
Loss
$20
Preferred solution
Help get the xl cartridge to work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrinter suppirt
Bad customer service and policies l
ID
Complaint of Epson Printer L-150
Dear Sir, This letter is in reference to my purchase of an Epson Printer L-130, which was purchased 13th October 2018, from Silicon computers, Vasco Goa. When I decided to buy the printer for my office, I chose EPSON based on its values &; promises & the high standard of their products. But I am very sorry to say, I had a very bitter experience because of its performance, as the printers head got spoiled in just 1.5 years. The dealer is asking for Rs. 5000 to replace it. I just wonder was this printer just worth giving me a life of 1.5 years? When we buy a product from a renowned company like Epson, we expect a certain life cycle for the product. If it was a small issue, I could understand, but the printer head getting spoilt & not lasting even for 2 years and a small enterprise like us have to reinvest not less than Rs. 5000 for the repairs is a total not only a financial loss for my company but it talks about the failure of your company in terms of not reaching the expectation of your client & losing the confidence & trust in your product. it shows that you make the product only to make profits & not to serve people. As a customer any product I buy, I expect a certain quality, means the product should be satisfactory in look and finish, it should be free from small faults, it should last for a reasonable time, be safe to use & do everything they are commonly used for. I am not looking for the correspondence but for some action, if you want to change some opinion& have a good word for the company for any future customers or contacts. In the interest of fair play and in keeping a future customer satisfied, I hope there will be no further delays in resolving this problem.
ID
Location
Nagpur, Maharashtra
Product
Epson L130 Printer
New printer not working
What an absolute disgrace of a company. Have spent the last 3 hours of my day trying to communicate with someone to help set-up my five new printers. As a result, they are in the garbage and their Epson ecotank competitors will be delivered Tuesday. And the final affront is to deal with a customer service company called "pissed consumer" can only mean the majority of people who purchase this product are as unhappy as I am. Last epson I'll ever buy.
User's recommendation: NEVER BUY EPSON.
ID
Location
Saint Paul, Minnesota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wtf is this My package should've been an Epson Expression xp-970 Printer not printer ink. Today is Friday and I have no Idea what their employees sent to My house .I PAID EXTRA MONEY to expedite shipping so the printer would arrive by saturday. I also stayed home a...
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ID
Product
Epson Printer
Loss
$640
Preferred solution
Price reduction
Epson update stops customers from using cost effective ink
I give Epson an F for using a firmware update to force buyers to use their ink
User's recommendation: Give us a new update to alow is to use cost effective ink.
ID
Location
Melbourne, Florida
Epson Printer L3060
Stay away from buying this *** printer. Printing quality is non extremely poor. Ink seem not to impress on the page. Brand new, we had this machine for 4 months. Struggling with wifi connection. Utter , utter dissapointment
ID
Location
Hermanus, Western Cape
Loss
$300
Preferred solution
Full refund
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Don't throw the cartridges away as they may be good but the printer itself has problems.