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Resolved
1.6
Details
I was having Big problems with my Epson All-in-one Workforce 3620 printer. I didn't have a contract with them, but decided to try and get one or two questions answered anyway. I don't remember how I got the number I called, but I searched for a number for tech support...
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Review
#1283182 Review #1283182 is a subjective opinion of poster.
Pros
  • To be determined
  • Photo prints
  • Double sided scanning
Cons
  • Customer service representatives are liars
  • Experience with possible fraud
  • Illegal nature of their practices
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Epson Printer Probems
  • Unethical Move By Company
Resolved
2.6
Details
We purchased (against my better judgement) a new Epson to replace an older Epson that would no longer print properly and ATE ink like it was candy. This Epson Workforce is a POS now as well. The print head WILL NOT CLEAR and the "black ink" (B&W) copy is barely legible...
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Review
#841020 Review #841020 is a subjective opinion of poster.
Cons
  • Clogged ink head
  • Wasted valuable time
  • Wasted paper
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Poor Ink Supply
  • Wasted Ink

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
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