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Resolved
1.6
Details

Update by user Oct 15, 2018

I just explained how it was resolved in my update for 10/15.2018. Thank you!

Update by user Oct 15, 2018

First, I apologize with my whole heart for not following up, so this matter can be marked as resolved and put an end to it. Yes it was resolved, but I am sure Epson continues the practice of...

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Review
#1283182 Review #1283182 is a subjective opinion of poster.
Pros
  • Photo prints
  • Printer
  • To be determined
Cons
  • Customer service representatives are liars
  • Illegal nature of their practices
  • Experience with possible fraud
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Epson Printer Probems
  • Unethical Move By Company
Resolved
2.6
Details

Update by user May 04, 2016

I called the non-toll-free phone number for Epson support. Received a non-English-as-a-first-language support employee named "John".

I had already attempted numerous times to do multiple head cleanings and nozzle checks. My Workforce All-In-One printer would not print...

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Review
#841020 Review #841020 is a subjective opinion of poster.
Cons
  • Clogged ink head
  • Wasted ink
  • Wasted paper
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Poor Ink Supply
  • Wasted Ink

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts