I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...Read more
I didn't like
- Business practices
We bought our printer just over a year ago. We rarely use it for printing. But a lot for scanning. So it ran out of ink and we bought the color ones on line thru that pop up thing from the printer. We got the ink and we didn't use it for quite some time because we only...Read more
I didn't like
- Fact they tried to make it look like i switched cartridges
Froze working printer with working cartridges with no warning to consumer of recycled oem cartridges will not work after having to to do firmware update that I had to do, as communication error stated firmware update necessary for printer to work... No where is it...Read more
I didn't like
- Customer support
The warning that not replacing ink cartridges with refilled cartridges is not recommended should be against the law. Consumers should be able to get less expensive cartridges. Your programming prevents that in the Epson 640 Expression Premium series. I received this...Read more
When the ink cartridge runs out, and you replace with a new cartridge fit per specifications, the printer does not recognize the new cartridge. It only recognizes the initial cartridges sent with a printer. They resent 2 refurbished printers and ll had the same...Read more
Absolute junk - the most finicky thing I ever had. Just look at it the wrong way and it acts up. Don't buy it! I bought it as a spare to my HP Laser jet which is a workhorse. I wanted something that offered color and could scan, copy, etc.... So, I knew that this...Read more
decided to try the xp-434 on a friend's recommendation. i bought it at walmart. great all around printer, i loved it. epson's latest firmware update has turned it into a paperweight. I'm not paying that exorbitant *** price for their ink! there's a work around, you're...Read more
Epson - New update can not use printer cartridges
I have a small business. Like everyone else I can not print after latest "update". I have 3 printer cartridges. Epson should reimburse me for the cost of these. This is illegal as Epson should be fully aware. Ill be looking for my receipt tomorrow and box.......
Epson - Printer stop working
When I bought other ink cartridges for my Epson Workforce 2760, my printer stop working after the company said I need to update my printer, from that point forward my printer had not worked, I WANT A FULL REFUND FOR THIS PRINTER NOW!!!!!!
*** DO NOT UPDATE FIRMWARE - EVER! *** Had an Epson XP-830 for about a year, and loved it. Print quality was great, and I use the scanner almost daily for work. Firmware update on 3/19/2018 has turned my $200 printer into a paperweight. I can't even scan documents! I...Read more
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