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I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
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Anonymous
Anonymous

My Epson XP 620 printer has the same issue now. No, I will not be buying their overpriced *** cartridges when my off brand refillables work perfectly fine until this criminal ...

Anonymous
Anonymous

I did the firmware update and the printer won't recognize genuine epson ink, not 3rd party. Firmware update screwed up my printer now it's junk.

I liked
  • Printer
I didn't like
  • Business practices
#1167767

Epson printers will not work if one of the four color cartridges is empty. I tried to print a letter (black and white), but the magenta ink cartridge was empty. I went to the Printer Properties and set it to print "Black Ink Only", but that didn't even work. I...
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Anonymous
Anonymous

The inks dry up and the print heads get clogged if you don't use it every day. *** printers. other brands have the print heads on the cartridge so you get new ones every time.

Anonymous
Mac Daddy

Epson ink replacement suck, they put very little ink, in there products to they can sell at a faster rate. never again, will I purchase Epson printer, check the cost of ink be...

#222642
*** DO NOT UPDATE FIRMWARE - EVER! *** Had an Epson XP-830 for about a year, and loved it. Print quality was great, and I use the scanner almost daily for work. Firmware update on 3/19/2018 has turned my $200 printer into a paperweight. I can't even scan documents! I...
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Anonymous
Bill

Amen to that, I have the same problem. My XP-830 worked fine until firmware update. The US Supreme Court ruled that OEM Cartridges must be allowed, yet Epson was able to rende...

Anonymous
Chris

I own one of these EPSON paperweights too.

#1214342

Epson - Ink on 3720 printer, mony grape

Was a long time Epson printer fan, until bought 3720. Ink runs out fast and cost a lot of money ($80 at staples) . Has limited third party generic ink cartridge suppliers. Printer driver software keeps popping up on ink levels and where to buy Epson orginal replacements.... SKIP this printer
2.4
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I liked
  • Past printer
I didn't like
  • New printer link issue
#1496322
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Epson - EB-S41 projector lamp issue

My epson EB-S41 projector lamp complaint lodged on december 2018 not solved till date. Very bad service engineers. They do not respond to calls and mails. I will never ever buy or recommend epson product to any one. No after sales service. Not recomended. Even the epson company senior employees do not respond.
1.0
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#1459194
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Epson - WorkForce WF-3640 is the Worst

Printer demands that I am continuously purchase THEIR Epson ink cartridges. It seems that I am forced to purchase an ink cartridge every month--either black or one of the colors. I rarely print in color so the ink cartridge must dry out - unless Epson manufactures the cartridges to "read" empty. I have a brand new, XL Black cartridge and this printer will not print (because {Y} is reportedly out of ink), even though I state B&W printing. Throwing this piece of *** away.
1.4
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#1453618
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Everyone is right.. what the company did was unethical. If I had known that going in, I would NEVER had bought this printer. It is wrong to change the game after we have bought the product thinking we could use aftermarket ink. Luckily I have a forum to talk about the...
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Anonymous
Anonymous

I'm so frustrated with epson. What they did was completely unethical. There is no other word for it. I now have $100 worth of ink that has gone to trash.

Anonymous
Brian Plum

I will NEVER I mean NEVER buy an Espon Printer ever again....they screw you up the ^$%#$! after spending over $200. on their printer....cartridges cost the price of the printe...

1.0
I liked
  • Product before they changed it
I didn't like
  • Ethics of the company
#1280382

Epson - Wf 3640 disaster

I've gone through maybe a dozen printers but this one if the worst ever. It won't scan more than 3 documents before reporting that it no longer has communication with the computer. None of the presets work even after long calls to their help desk and to top it off, the print nozzles need cleaning every few days even though all of the cartridges are Epson. I could go on but there is no point, Poor printing, unreliable setup, the litany goes on and on. Don't even look at Epson again
1.7
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#1446995
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Hardly used it fir thr first 6 months that i had the printer. Went in after i had it for a year turned it on snd it didn't work. I called Epson support and was told my warranty was up snd was told i needed to have it serviced. I am not paying gor that. It cost as much...
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1.0
#1435612

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
All Epson Contacts

XP-440 won't reconize new Epson color ink catridge, blocks B&W printing

Well, once again, and now for the last time, Epson fails me. XP-440, less than one yer old, on third set of Epson factory-issue cartridges - drained a color cartridge via its automatic cycling "feature", then allowed ink to dry in the print head for that color - now it will not even allow B&W printing despite the Black system still being fine, for now... I say "for now" because it as well as the other Color jets WILL dry and fail. Not worth repairing. Last Epson inkjet for me for the rest of my life. Might try their laser *if* I can find a model with suitable reviews. Espon - you have lost a 30+ year customer - you have turned yourselves into a bleeding hemorrhoid of a "business model".
1.0
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Value for money
I liked
  • Xp-440 did fine while it worked
I didn't like
  • Cant print black when any three color cartridges are out
  • Business practices
  • Xp-440 did not work long
#1537723
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