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208 comments
I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
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Anonymous
#1710134

Avoid Epson products, problem solved, partially, because I don't know which manufacturer is the most compatible friendly, if at all..?

Author
Pros
  • Printer
Cons
  • Business practices
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Review #1167767 is a subjective opinion of poster.
0 comments
1.0
Details
Epson - Wastage of money
Epson - Wastage of money
Epson - Wastage of money
Epson - Wastage of money
Epson - Wastage of money
Please spend an amount of Rs. 16000+ only for Epson L4160 only if you are ready to face the below problems: (1) Worst quality of color and B/W print (2) Customer service is worst in the world (3) To keep this printer in working condition, you need to print at least 5-6...
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Author
Cons
  • Warranty support
  • Discourtesy
  • Defective ink cartridge
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund
Tags
  • L4160
Review #1564696 is a subjective opinion of poster.
0 comments

Epson Projector Does not Work as Advertised

2.9
Details
1) Purchased Epson 109W with the intention to use "PC Free" capability to run slides directly from USB without a laptop. 2) Unfortunately PC Free does not support powerpoint - but Epson does offer free software Easy MP Slide Converter to convert PowerPoint slides to its proprietary .FSE 3) However, Easy MP Slide Converter does not support current version of PowerPoint - only up to PowerPoint 2013 - a 6 year old version. 4) There is no fix - so I am out almost $1,000 to purchase a projector that cannot function for the advertised purpose for which I purchased it.
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Author
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution
Review #1563029 is a subjective opinion of poster.
0 comments
1.5
Details
Piece of *** printer. I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and...
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Author
Review #1560511 is a subjective opinion of poster.
1 comment
2.2
Details
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
ET-2750 is made in The Philippines by the same English speaking illiterates that man their Filipino call center. Bought15 Epson for my employees and 2 failed shortly ( 2 months ) after the warranty expired.... coincidence? Likely engineered. Both stopped printing and...
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SplendidMountainGorilla
#1701589

I don't "like" this printer which is why I'm selling the 13 that still work for junk and buying 15 HPs for my employees

Author
Pros
  • Printer
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Let the company propose a solution
Review #1558490 is a subjective opinion of poster.
0 comments

XP-440 won't reconize new Epson color ink catridge, blocks B&W printing

1.0
Details
Well, once again, and now for the last time, Epson fails me. XP-440, less than one yer old, on third set of Epson factory-issue cartridges - drained a color cartridge via its automatic cycling "feature", then allowed ink to dry in the print head for that color - now it will not even allow B&W printing despite the Black system still being fine, for now... I say "for now" because it as well as the other Color jets WILL dry and fail. Not worth repairing. Last Epson inkjet for me for the rest of my life. Might try their laser *if* I can find a model with suitable reviews. Espon - you have lost a 30+ year customer - you have turned yourselves into a bleeding hemorrhoid of a "business model".
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Author
Pros
  • Xp-440 did fine while it worked
Cons
  • Cant print black when any three color cartridges are out
  • Business practices
  • Xp-440 did not work long
Reason of review
Bad quality
Loss
$300
Preferred solution
My solution is to fire Epson - they have failed me once too often.
Tags
  • Epson Lawsuit
Review #1537723 is a subjective opinion of poster.
0 comments

Epson - Replacing printer cartridge is a mess

First you need to use software to get in place No directions Then you need to replace, but the cartridge given does not fit If you want support, well I have waited 30 minutes and no pick up Do not buy Epson
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Author
Reason of review
Not as described/ advertised
Review #1533500 is a subjective opinion of poster.
0 comments

Epson - XP446 sucks

This printer sucks at printing in black ink, even with a brand new cartridge. This is the third time that I've experienced this issue and the printer is not even a year old. Do better Epson.
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Author
Reason of review
Bad quality
Review #1507857 is a subjective opinion of poster.
0 comments

Epson - Ink on 3720 printer, mony grape

2.4
Details
Was a long time Epson printer fan, until bought 3720. Ink runs out fast and cost a lot of money ($80 at staples) . Has limited third party generic ink cartridge suppliers. Printer driver software keeps popping up on ink levels and where to buy Epson orginal replacements.... SKIP this printer
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Author
Pros
  • Past printer
Cons
  • New printer link issue
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution
Review #1496322 is a subjective opinion of poster.
0 comments

Epson - EB-S41 projector lamp issue

1.0
Details
My epson EB-S41 projector lamp complaint lodged on december 2018 not solved till date. Very bad service engineers. They do not respond to calls and mails. I will never ever buy or recommend epson product to any one. No after sales service. Not recomended. Even the epson company senior employees do not respond.
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Author
Review #1459194 is a subjective opinion of poster.

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts
0 comments

Epson - WorkForce WF-3640 is the Worst

1.4
Details
Printer demands that I am continuously purchase THEIR Epson ink cartridges. It seems that I am forced to purchase an ink cartridge every month--either black or one of the colors. I rarely print in color so the ink cartridge must dry out - unless Epson manufactures the cartridges to "read" empty. I have a brand new, XL Black cartridge and this printer will not print (because {Y} is reportedly out of ink), even though I state B&W printing. Throwing this piece of *** away.
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Author
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
Review #1453618 is a subjective opinion of poster.