Epson Reviews and Complaints
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1
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171
Total
reviews
$220K
Claimed
losses
$2.9K
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loss
14.1K
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What was your experience with Epson?
Customers don't like
- Printer is junk
- Does not care about their products working for the consumer
- Customer support
Customers like
- To be determined
- Reasonable ink cartridge replacement
- Ease of use and print quality
Print quality was Ok, But if one small color ink ran out, printer would not print till Cartrigage was changed, there is no default to black, Yellow ran out out midnight, needed to print a shipping label, NO WAY! and appears software is set to detect non Epson, carts,...
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Great scanner/printer/copier. Works great! DO NOT SOFTWARE UPDATE!!! Latest software cancels ability to use aftermarket ink cartridges, forcing you to use expensive Epson cartridges. I reversed my software update and deleted Epson's Software Update program. Now I get a...
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I was prompted to update my firmware on my Epson XP-440, which I did, and now my printer does not recognize my aftermarket print cartridges. I have owned many Epson's over the years, but this is the last one. Do not buy EPSON!!!!! To put in OEM print cartridges it will...
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I bought an Epson 47??. After just a short time print nozzles failed. Print head cleaning function did nothing. Costco, thank God, took it back. Got the newer model that had just arrived. Neither document feeder nor print paper feeder worked no matter what grade and...
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I didn't like
- Quality
I have a WorkForce Pro WF-4630. I buy new cartridges versus refilling. Regardless of the kind of cartridge, I use the Black Cartridge the most so it is always the first to go out. What is blatantly wrong is Epson's measuring of these cartridges and it is downright...
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h.kitchener
Nice printer. You have stumbled on the reason for the low ink message---they make more money selling you the ink cartridges than they do the printer. Not believing any manufac...
I liked
- To be determined
I didn't like
- Illegal nature of their practices
Like many others, I installed the firmware update and no longer am able to use my Epson printer. Even after removing the third-party ink and inserting the unused Epson ink, the printer won't recognize it and additionally, it will no longer connect wirelessly. Hey...
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h.kitchener
HP is also doing this and I suspect other brands as well. Good luck.
Epson has the worst products out of all the companies that manufacture products in the same category. DO NOT buy anything from them. unreliable, very expensive, hustles you for ink (most expensive on the market) and it gets worst when you call customer service, They...
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Reject epson
Same problem.. owned several epsons in the past. Never again. Permanent damage to epson reputation. Feel tricked into the firmware update. Hope the class action is successful.
After 3 months my WP4740 stopped working. They said they would replace it (with a USED model!) but didn't even do this. Told me their courier couldn't find us. We had a missed delivery card so knew this was a lie. When we challenged this lie they got even more...
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Similar to Epson
Epson - Only prints yellow
Epson fix your junk *** printers and stop ripping people off. knew i should of went with cannon. Commie bastards.
Hard to believe three different printers conspired to frustrate your printing career. Perhaps it's your computer or the settings, etc.? Go back to HP if you wish, Epson will s...