Epson Reviews and Complaints
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Customers don't like
- Wasted valuable time
- Quality
- Product
Customers like
- To be determined
- Printer
- Reasonable ink cartridge replacement
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
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Product
I liked
- Printer
I didn't like
- Business practices
XP-440 won't reconize new Epson color ink catridge, blocks B&W printing
Well, once again, and now for the last time, Epson fails me. XP-440, less than one yer old, on third set of Epson factory-issue cartridges - drained a color cartridge via its automatic cycling "feature", then allowed ink to dry in the print head for that color - now it will not even allow B&W printing despite the Black system still being fine, for now... I say "for now" because it as well as the other Color jets WILL dry and fail. Not worth repairing. Last Epson inkjet for me for the rest of my life. Might try their laser *if* I can find a model with suitable reviews. Espon - you have lost a 30+ year customer - you have turned yourselves into a bleeding hemorrhoid of a "business model".
I liked
- Xp-440 did fine while it worked
I didn't like
- Cant print black when any three color cartridges are out
- Business practices
- Xp-440 did not work long
Epson - Replacing printer cartridge is a mess
First you need to use software to get in place No directions Then you need to replace, but the cartridge given does not fit If you want support, well I have waited 30 minutes and no pick up Do not buy Epson
Product
Epson - XP446 sucks
This printer sucks at printing in black ink, even with a brand new cartridge. This is the third time that I've experienced this issue and the printer is not even a year old. Do better Epson.
Product
Epson - Ink on 3720 printer, mony grape
Was a long time Epson printer fan, until bought 3720. Ink runs out fast and cost a lot of money ($80 at staples) . Has limited third party generic ink cartridge suppliers. Printer driver software keeps popping up on ink levels and where to buy Epson orginal replacements.... SKIP this printer
Product
I liked
- Past printer
I didn't like
- New printer link issue
Epson - EB-S41 projector lamp issue
My epson EB-S41 projector lamp complaint lodged on december 2018 not solved till date. Very bad service engineers. They do not respond to calls and mails. I will never ever buy or recommend epson product to any one. No after sales service. Not recomended. Even the epson company senior employees do not respond.
Epson - WorkForce WF-3640 is the Worst
Printer demands that I am continuously purchase THEIR Epson ink cartridges. It seems that I am forced to purchase an ink cartridge every month--either black or one of the colors. I rarely print in color so the ink cartridge must dry out - unless Epson manufactures the cartridges to "read" empty. I have a brand new, XL Black cartridge and this printer will not print (because {Y} is reportedly out of ink), even though I state B&W printing. Throwing this piece of *** away.
Epson - Wf 3640 disaster
I've gone through maybe a dozen printers but this one if the worst ever. It won't scan more than 3 documents before reporting that it no longer has communication with the computer. None of the presets work even after long calls to their help desk and to top it off, the print nozzles need cleaning every few days even though all of the cartridges are Epson. I could go on but there is no point, Poor printing, unreliable setup, the litany goes on and on. Don't even look at Epson again
Epson - Sells junk
ink is crap....printer head is so cheap it doesnt work.... on 4th epson printer in 2 years ....support...heck i cant hardly understand their language , after $150 in ink test head cleaning... nozzel and line checks , hes and hrs of time ....i now cant get my money back unless i buy more so they can test it . told the tests ran from internet website and mantience or on screen instructions don't count ...and you wont get your money back if you dont purchase more ink in contract im told . so they !!!! can run their test . @ $200 in ink to get working or less than 150 pages of printing cost of PRINTER , paper etc thats about $3 $4 per sheet costs . dont buy more ink just throw it away when ink is done !!!
I didn't like
- Nothing works for very long
Hardly used it fir thr first 6 months that i had the printer. Went in after i had it for a year turned it on snd it didn't work. I called Epson support and was told my warranty was up snd was told i needed to have it serviced. I am not paying gor that. It cost as much...
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Opened up a factory sealed Cyan ink cartridge. My printer didn't recognize it. I opened up an identical factory sealed cartridge which worked fine. I bought the items for my home office more than a month prior, so it was outside the Amazon return window. The defective...
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I liked
- Printer
I didn't like
- Defective ink cartridge
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My Epson XP 620 printer has the same issue now. No, I will not be buying their overpriced *** cartridges when my off brand refillables work perfectly fine until this criminal ...
I did the firmware update and the printer won't recognize genuine epson ink, not 3rd party. Firmware update screwed up my printer now it's junk.