Unclaimed
Epson Reviews
450K
CLAIMED LOSSES
592
TOTAL REVIEWS
68K
PAGE VIEWS
6
ISSUES RESOLVED
Epson Reviews
After firmware update, cartridges not recognized
I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
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ID
Product
Epson Xp-630 Printer
Pros
- Printer
Cons
- Business practices
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
I want to ask a troubleshooting in my printer
Failure to ink charging my newly purchased printer Epson L3210, what is the remedy?or how do I troubleshoot?
ID
Location
Bacolod City, Western Visayas
Pros
- Good printer
Preferred solution
Let the company propose a solution
New Reviewer
Epson printer issues, company is *** !
Purchased a WF-2850 printer, bought a full set of XL212 ink & I printed a few pages. Went back to use again & printer said it needed to update, I let it update & then it didnt recognize the ink cartridges.I messed w/ it for a while & just ordered new set of ink...
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ID
Location
Benton, Arkansas
Pros
- Reasonably priced home printer
- Thought it was a good printer
Cons
- Dishonest company
- Uses lots of ink
- Software
Loss
$275
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDisappointment with Epson product.
I regret to inform you that I bought a printer which is Epson L3150 with the model number: C11CG86407DA and Serial number: X7GS187950, on 31st March 2022, at one of your agent offices in Nigeria, named: Computer Plus Limited, 79, Bode Thomas Street, surulere, Lagos...
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ID
Location
Ibadan, Oyo State
Cons
- Everything including service
Loss
$250
Preferred solution
Deliver product or service ordered
Ink not printing
Was not impressed with a return. They want you to send in so much crap to prove what your saying is wrong. Not worth my time and not buying that printer again!!!
ID
Location
Vermilion, Ohio
Could not get help from Epson customer
First I would like to thank you for checking on my situation. I received a phone call today from Epsom Corp. Offices that said they are replacing the printer with a new one. Not sure how long it will take to arrive. I will keep you posted. Thank you again, Sincerely, Isabelle
User's recommendation: If you feel that the customer service number ask for a their corporate office.
ID
Location
El Cajon, California
New Reviewer
Worst customer and engineering service ever
True thery are really annoying. Engeneer wasted about 2 sets of bottles ink in just head cleaning. ... After wasting 2 inks bottle.. said I will come after 2 days with printing head... Really annoying and wasted all our money on worst item ever found...
User's recommendation: Never by Epson products ever ...
ID
Location
Rohtak, Haryana
Preferred solution
Apology
New Reviewer
Zero response from the company
The printer I bought from them does not work. I have tried contacting EPSON but they are unresponsive. Very disappointed.
User's recommendation: Answer the phone.
ID
Location
Seville, Andalusia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI bought a discontinued Printer I need help. Please
Original review updated by user Jul 24, 2022
Hello I bought a Epson ET 2720 from the 3rd party seller from Amazon. I have contacted them so many times they have denied my claim. Amazon denied my claim because it was past the 60 days. The claim from a to z. The printer has a 2 year warranty. I have never been able...
ID
Loss
$350
Preferred solution
Full refund
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New Reviewer
YOUR EPSON PRINTERS ARE THE WORST! had a problem. you sent a new printr. Same problem. Won'r recognize my ink cartridges - even the ones you sent me with the replaced printer!
PRINTER SUDDENLY WOULDN'T REOOGNIZE MY BLACK INK CARTRIDGE. SENT THE PRINTER BACK. yOU REPLACED IT AS DEFECTIVE. TRIED TO PUT IN A NEW BLACK INK CARTRIDGE, AND THE SAME PROBLEM HAPPENED AGAIN. WILL NEVER BUY ANOTHER EPSON AGAIN!!!
User's recommendation: NEVER BUY AN EPSON.
ID
Location
Monticello, New York
Pros
- No pros
- It works well till it breaks
Loss
$300
Preferred solution
Full refund
New Reviewer
Very bad experience about this product.
Printer doesn't work properly. If we call at Service Center. They don't behave properly.I will not suggest to buy Epson Printer to anybody.
ID
Location
Mumbai, Maharashtra
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGood afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it
Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it can't print out color, I tried to return it back to your company in...
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ID
Loss
$250
Preferred solution
Full refund
New Reviewer
Downloaded the update, now printer doesn't recognize my ink cartridges
I can not reach Epson about my printer, I had to buy another printer in order to get my things done. Epson is a joke. They already have a class action lawsuit against them for the update issues. They are messing up printers an not reaching out to customers who are having issues with the updates. So Im glad they are being sued.
User's recommendation: Don’t buy Epson printers.
ID
Location
Worcester, Massachusetts
Loss
$600
Preferred solution
Replace my printer and ink
New Reviewer
Customer service sucks
Epson sells their printers in foreign countries mexico is whete i live, then tells me "we don't support the model you bought". What kind of craziness is that? Why sell your products in a foreign country if can't serve the customer? I'm taking it back to Costco for a refund. I will never buy you products again.
User's recommendation: Don't buy Epson products.
ID
Location
Guadalajara, Jalisco
Preferred solution
Full refund
New Reviewer
Trying to print from my phone
Trying to print from my iPhone and it want let me so I dont know if something went wrong or what can you help me
ID
Location
Meridian, Mississippi
New Reviewer
Nobody has contacted me about my problems or trying to resolve this issue I have n I’m highly upset n I need answers
I need answers nobody has contacted me or trying to resolve my issue with this printer Ive asked for my money back but nothing at all this is very upsetting to me Im a valued customer I need HELP
ID
Location
Summerville, South Carolina
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