Epson

I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so they can sell their overpriced ones, and they do that by updating the firmware so that other vendor cartridges are "not recognized".

This is despicable. I will never buy another Epson product. They have even spawned a cottage industry that for $5 sells a firmware downgrade.

It is cheaper to buy a new printer than to buy Epson replacement cartridges. Their business practices are predatory and should be illegal.

I bought an Epson XP-5200 printer from Staples three months ago. It came with the smallest printer ink refills that they make which worked fine.

Subsequently I purchased replacement ink cartridges from Inkfarm when these small Epson cartridges ran out.

The replacement cartridges worked perfectly until .. Epson sent out an 'update' for this printer.

After the 'update' nothing works ... UNLESS I buy Epson replacement cartridges.

This is not right and implies that they are attempting to corner the market on their cartridges and restrict competing companies from selling their products in the ink cartridge market.

Has anyone else brought this issue up and is it illegal to restrict competition in this way.

I think this move by Epson stinks and I would urge anyone to shy away fom this printer manufacturer.

My Epson Ecotank 8550 quit working after 2 months. Still under warranty.

Unable to get a replacement printer because they are backordered. This is a printer for my business. They are unable to give me a date that a replacement printer will be mailed out to me. They refuse to give me a refund because of their warranty policies.

I called today to find out the status, and they still are backordered. One thought: they are backordered because they have to replace so many printers. This printer is a lemon. Do not buy.

I had to purchase a Canon Megatank to complete my orders for my online business. The Canon printer's colors are truer to my computer screen, and the ink dries much faster than the Epson 8550.

My experience with Epson product and support has been very bad.

I bought an epson projector. Firstly, the projector keep having issues with hdmi compatibility.

Then suddenly the projector stopped working. The support has been shocking. I contacted them repeatedly over several weeks because my LS300B projector is stuck in a boot loop with blue lights. All I asked for was basic help or the firmware file that could potentially fix the issue.

Instead of offering any real support, they gave me the same useless answer every time: buy a new projector.

They ignored multiple emails, never addressed the actual technical problem, and didnt even bother to reply after my follow-ups.

Its unbelievable that a company selling premium electronics cant provide a simple firmware file or basic troubleshooting guidance.

At this point, its clear Epson support is more interested in pushing customers to purchase replacement units than actually helping solve a fixable issue. Very disappointing and a huge red flag for anyone considering their products.

This item arrived DEAD ON ARRIVALin other words, DAMAGED. Because it was a present, we didn't realize the item was damaged until we attended a graduation party for the recipient and saw them open it, revealing that something under the hood had been broken.

The item cost $179, including tax and shipping, totaling $257. However, because a month passed from the time we purchased it from Amazon until this issue arose, we missed the return deadline; therefore, Amazon is equally to blame, if not more so. After several attempts to call them, they refused, and we're out over $250 with a useless printer.

I am livid, and I will live with this, Pissed Consumer. Enough is enough.

*****DO NOT BUY EPSON PRINTERS...READ THIS FIRST***** I have been a long-time user of Epson printers, but I am extremely disappointed with the company's decision to block aftermarket ink cartridges through firmware updates. This tactic feels deceptive and unfair, as it forces loyal customers like myself to purchase Epson's overpriced ink.

Printers are expensive enough, and this approach adds unnecessary financial burden.

I believe customers should have the freedom to choose affordable alternatives without being penalized by restrictive firmware. This move shows a lack of care for customer satisfaction and loyalty. I hope Epson reconsiders this practice and prioritizes the needs of its users over profit. Until then, I cannot recommend Epson products to others.

DO NOT BUY EPSON PRINTERS...READ THIS FIRST***** I have been a long-time user of Epson printers, but I am extremely disappointed with the company's decision to block aftermarket ink cartridges through firmware updates.

This tactic feels deceptive and unfair, as it forces loyal customers like myself to purchase Epson's overpriced ink. Printers are expensive enough, and this approach adds unnecessary financial burden.

I believe customers should have the freedom to choose affordable alternatives without being penalized by restrictive firmware. This move shows a lack of care for customer satisfaction and loyalty.

I hope Epson reconsiders this practice and prioritizes the needs of its users over profit. Until then, I cannot recommend Epson products to others.