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I own an XP-830 and recently hit the firmware upgrade button for my printer by mistake. Off it went and when complete it advises me that the ink cartridges in my printer are no longer acceptable. It's no different than taking your car into the dealer to have an oil...
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I didn't like
  • Deceitful practices with firmware upgrade
#1307069
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I have never written one of these until today. This is the second time I am dealing with a defective printer from epson with an error code 031008. In order to receive another one I need to 1. Place ~$200 on hold to get another and shipped over night. 2. Ship it myself...
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1.0
#1305939
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This is my entire dialog 2 days ago (7/10/18) directly with Epson online. Beware if you own an Epson or are considering buying one..... don't! If you have one already, do not allow printer updates and/or disable the update function: Sent: Tuesday, July 10, 2018 1:40 PM...
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1.0
#1301825
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I apologize in advance because this is somewhat long; however, this is my entire dialog 2 days ago (7/10/18) directly with Epson online. Beware if you own an Epson or are considering buying one..... don't! If you have one already, do not allow printer updates and/or...
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#1301818
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I have had this printer since Sept. of 2017. Last week, it wouldn't print because I need M cartridge. I paid $20.00 for one cartridge. I put It in and then it wouldn't print because I needed bk and c cartridges. If it had stated that in the first place, I would've...
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1.6
I didn't like
  • Keep ask 4 ink after put new ink
#1298527
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I hadn't used my printer for a while and when I did it said I needed to replace the yellow cartridge, I did, just like I have in the past. After the installation process was complete an error code 0x97 appeared. I tried the powering down and up steps, removing the...
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#1292254
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Epson - WF2650 is a piece of s...

Why do you have to have all colors of ink to print in black and white? Is this there way of selling more ink? I think it's a good reason to change printer brands!
#1288252
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Epson sabotaged my Epson Expression Premium XP-830 with a recent firmware update. The update rendered my perfectly good non-epson ink cartridges useless. I called Epson customer service. The person I spoke with told me there is no way to roll back the firmware update;...
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Anonymous
DocWon

Same problem here. After firmware upgrade, cartridges no longer recognized by printer. I believe Epson did this deliberately to force buying their expensive cartridges.

#1286985
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I too am a victim of the Epson Printer firmware which prevents the use of any but Epson print cartridges. This just happened 6-18-2018 regarding an Epson XP-830 purchased this past February. Apparently there is no fix and the problem is VERY widespread among Epson...
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#1283837
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Contact Epson

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
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After updating the firmware several times on my 3 month old WF-4730 printer it seemed to do some things worse. The last firmware update would not recognize the same ink cartridges it worked great with before the update. I researched and found as of now you are unable...
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1.5
I liked
  • Printer
  • Product before they changed it
I didn't like
  • Printer worked with refill ink until update
#1283746
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