Epson Reviews
390K
CLAIMED LOSSES
471
TOTAL REVIEWS
53.1K
PAGE VIEWS
5
ISSUES RESOLVED
Epson Reviews
I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
View full review
299 comments
PissedConsumer2062904
#2062904
That appears to be my experience as well! I will no longer purchase another Epson. AND I will tell others!
View more comments
ID
Product
Epson Xp-630 Printer
Pros
- Printer
Cons
- Business practices
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
My printer under warranty having issues of router connection beside giving healthy services
My Epson L3152 having router connecting issues, besides giving healthy services. In this regard necessary help is to be needed on your end
ID
Preferred solution
Engineering visit
New Reviewer
Very upset about your printers. They do not last very long. I have bought 3 Epson printers. I will not buy another one.
Have bought 3 epson printers and all 3 did not last anytime. I need a printer I can depend on. Epson WF2540, Epson WF2650, Epson 2760WF.
User's recommendation: Do not buy Epson printers.
ID
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
Expired ink which is not expired according to the paper
I just need someone to call me and help me 310-350-**** the printer says that the PKPBK3X is expired Ive put three brand new ones in there Ive looked at the dates they are not expired 2022 is not here yet 2023 is not here yet please call Im getting 
User's recommendation: Don’t call or I won’t recommend anybody ever.
ID
Location
Carson, California
New Reviewer
Ink issue with my w7840
I have plenty black ink left and it will not let me print anything until I change all ink cartridges. And when I do change it everything comes out pink.
User's recommendation: *** no.
ID
Loss
$328
Preferred solution
Fix it
New Reviewer
Piece of junk!
After replacing the black ink cartridge on my Workforce 4730 printer, I immediately got an error message saying there is a scanner error and to restart the unit. That didnt help. Also unplugged it a few times at the direction of the customer service rep. Nothing helped. I was then told that it is a hardware failure and since it was past the 12 month warranty period all they could offer was a 25% discount on a replacement. Let's see. I spent a few hundred dollars on a piece of junk that had not even printed 300 pages, so now I could buy another piece of junk at a discount? Not only are their printers junk. Their customer service is horrible! PLEASE DO NOT BUY AN EPSON PRODUCT h warranry.
ID
Product
Epson Printer
Pros
- Inexpensive
- Cheap
Cons
- Horrible quality
- Customer service treats people like they are idiots
- Company refuses to help or solve issues with products
Loss
$330
Preferred solution
Replace this printer at no cost to me or issue a full redund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Ink Cartridge
I called Epson because I opened a new ink cartridge (empty).I was on the phone with customer service for over 30 minutes with no satisfaction or a replacement. They were trying to say it was the printer. I said how could it be the printer if a new cartridge worked! I had to email photos but have heard NOTHING.
User's recommendation: Don't expect anything from Epson customer service.
ID
Pros
- Printers are very good
Cons
- Customer service treats people like they are idiots
Loss
$17
Preferred solution
Light magenta cartridge (277XL) replacement
New Reviewer
I bought an Epsom Eco tank printer about 2/12 years ago and the printer was a lemon.
I believe it was the eco tank 5700 printer.. Had it mote in the shop then the use I got out of it. Totally shoddy equipment, this is why I am filing the complaint. It was a $300 printer bought at Best Buy l.
User's recommendation: Do not buy an Epsom. They are terrible, hard to reach customer service and make no amends for shoddy equipment they sell.
ID
Loss
$300
Preferred solution
Replace with a new printer, the one I had was a lemon.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Workforce 3640 Printer
Don't purchase the Workforce 3640 Printer the printer head has problems! It don't print. You have to clean the printer head at least 3 times and you run of ink.
ID
Loss
$200
Preferred solution
Let the company propose a solution
Companies Similar to Epson
Hewlett Packard
956 Reviews
“HP CRT UK/I - 504882**** CRM:00528******** Dear Hp CEO, We bought your Hp Envy laptop in USA when we...“
Canon
106 Reviews
“Their customer service is atrocious - you actually have to pay $19.99 for basic phone support! I have...“
Brother
390 Reviews
“CC4 software is totally useless, and, there is no Brother Support. We have 4 Brother MFC printer...“
Kodak
145 Reviews
“TV power is on but no display“
New Reviewer
Worst printer ever Epson ET2760 quit for the third time Epson already replaced it under warranty and now it is out of warranty and quit again..
Epson replaced my printer not long after purchase because it failed then it quit again was a paper jam screen said to call tech support. For a paper Jam??? Now the printer is out of warranty and it failed again as it did the first time. I was offered another printer that has been repaired for 40% off. Not a chance!!! Is that all Epson has is repaired printers. I purchased a HP printer some years ago for $25 it was a rock solid printer but the ink was not cheap. That is why I purchased the Epson printer DUMB move. The ink was not cheap.
User's recommendation: DONT waste your money on EPSON.
ID
Cons
- Junk
Loss
$300
Preferred solution
Full refund
New Reviewer
Epson printer 3640 Can not connect to my computer
NOT EASY TO BE CONNECTED ... SET UP MANUAL IS NOT EASY TO FOLLOW UP. SOMETIME IS SUDDENLY RUNNING BY IT- SELF AT MIDDLE OF THE NIGHT NOISY.
User's recommendation: Make it more simple.
ID
Preferred solution
Let the company propose a solution
New Reviewer
New printer epsonl3110 not works
I have purchased new printer Epson l3110 but printer is not working and I have called your helpline no but didn't respond so please call me immediately
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBS Firmware Updates
I own and have been pleased with my Workforce Pro WF3720 until I downloaded a firmware update today that apparently had only one function and that was to disallow the use of third party ink cartridges, immediately after download the printer identified the third party cartridges installed and the printer will not function until your severely overpriced cartridges are installed. It's unlikely I will buy Epson again! >
User's recommendation: If you use third party carteidges don't download firmware updates!!
1 comment
ID
Pros
- Cost way too high for ink
Cons
- Deceitful practices with firmware upgrade
Preferred solution
Stop forcing owners of your printers to purchase your overpriced ink cartridges via a dishonest firmware update!!!
New Reviewer
Personal item found in the printer box
We purchased an Spain printer at our local Costco. When we opened it we found at the bottom of the box a bracelet. It contains two cylinders that have human hair in one tube and it looks to be cremated ashes of Someone in the other. Im sure whoever it belongs to would love to have it back. Please call me so that I can try to get this personal item returned to its owner. Thank you. Sue Shreeve 480-600-****
ID
Pros
- Reasonably priced home printer
Preferred solution
Phone call
Over charged
There was a sale on ink cartridges for Epson on their site when I registered my new printer. I ordered new ink I was charged 3 times the advertising price. I called they told me there was nothing they could do. They would not honor the sale price they had advertised. Verdishonestdishonescompany false advertising
User's recommendation: Do not order cartridges from them.
ID
Cons
- Very high priced
Loss
$100
Preferred solution
Price reduction
New Reviewer
I’m not getting my problem resolved
In sept 2019 I bought ur printer PLQ-30*X23T037141*.Now on toll free no u r saying that it's not been installed.But i got it installed.Now I'm facing problem with printer.It's still in warranty period.Hope to listen from u soon
ID
Location
Patna, Bihar
Preferred solution
Warranty Service
Brands Related to Epson
Seiko
74 Reviews
“Is there an automatic watch winder for Seiko Kinetic/perpetual watches ?? All winders I have found state...“
Time Module
0 Reviews
Seiko Instruments
0 Reviews
Lorus Watches
0 Reviews
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
My wife did the same thing. I called their customer support and Epson could care less!
I have never seen a printer with so many firmware updates as Epson. Their software is worse than their hardware.