Most helpful review

After firmware update, cartridges not recognized

I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which had been working fine until the update. Word on the Internet is that Epson deliberately tries to punish people who buy replacement cartridges from other vendors, so...
View full review
Comment
Helpful 286 Not helpful 13
Report
300 comments
#2067992

Agreed to the fullest.

Reply
0 0
View more comments
ID
#1167767 Review #1167767 is a subjective opinion of poster.
Pros
  • Printer
Cons
  • Business practices
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Red photos etc

1.0
Print photos from my iPhone and everything is red. All of your information keeps me chasing my tail this is from pissedcustomer.com.

User's recommendation: Freezer get another printer.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4455902 Review #4455902 is a subjective opinion of poster.
Location
Long Beach, California

Ink issue 702

1.0
The printer shows full ink but will not print color. Apparently I'm going to have to purchase a new printer but it won't be another Epson. Have two non working setting on shelf now. Waste of a day trying to get results.

User's recommendation: Do not waste good money on Epson. Buy HP product instead.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4444518 Review #4444518 is a subjective opinion of poster.
Location
Clarksville, Tennessee

Printer stopped working

I downloaded the firmware update. Printer stopped recognizing compatible ink cartridges. Now they tell me I can only use Epson ink. So. to enhance their bottom like they just lost an Epson customer for LIFE.

User's recommendation: Beware: Do not downloank Epson firmware updates. Don't buy Epson.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4435802 Review #4435802 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Your printer is not user friendly and no I am not giving you a cc #

No one can help us. Over priced no customer service. No one speaks English wants a credit card number before we even talk to anyone. Totally a waste.

User's recommendation: Don’t purchase.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4424715 Review #4424715 is a subjective opinion of poster.
Location
Gillette, Wyoming
New Reviewer

Tech support does not respond

1.0
nodomy printer stopped working I've tried everything suggested by epson online still not working unable to contact anyone for further tech support worst printer and tech support non existent!

User's recommendation: do not purchase this printer had it less than a year and all headaches.

View full review
Comment
Helpful 0 Not helpful 0
Report
1 comment
#2316597

Same issue. Epson ET-4760 was flawless until I downloaded their upgrade and now it's a hopeless case. tech support still can't figure out the problem.

Reply
0 0
ID
#4423683 Review #4423683 is a subjective opinion of poster.
Location
Central Islip, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Garbage!

1.0
Epson - Garbage!
WF-7820 Sending it to sledge-hammer rehab. GET ANYTHING ELSE - DO NOT BUY THIS printer by EPSON! Nothing but problems. Calculate ink yields COMPARED to actual pages successfully issued, noted it would've been faster and cheaper to hire a monastery full of Byzantine Monk SCRIBES. Numerous incident reports, last tech support just read straight from his script-manual, ZERO product knowledge. TRASH. Serial Number X6M404**** TRASH. TRASH. TRASH. TRASH. TRASH. TRASH. TRASH. TRASH. TRASH.

User's recommendation: SLEDGE-HAMMER REHAB.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4421692 Review #4421692 is a subjective opinion of poster.
Preferred solution
A bigger sledge-hammer.

Broke printer

My printer still does not work its a lemon and i would like a replacement. The computer stops printing everytime
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4411623 Review #4411623 is a subjective opinion of poster.
Location
Miami, Florida

Problems with printer, connecting to computer, for a wireless printing

4.0