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Epson - Wf 3640 disaster

I've gone through maybe a dozen printers but this one if the worst ever. It won't scan more than 3 documents before reporting that it no longer has communication with the computer. None of the presets work even after long calls to their help desk and to top it off, the print nozzles need cleaning every few days even though all of the cartridges are Epson. I could go on but there is no point, Poor printing, unreliable setup, the litany goes on and on. Don't even look at Epson again
1.7
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
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#1446995
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Epson - Sells junk

ink is crap....printer head is so cheap it doesnt work.... on 4th epson printer in 2 years ....support...heck i cant hardly understand their language , after $150 in ink test head cleaning... nozzel and line checks , hes and hrs of time ....i now cant get my money back unless i buy more so they can test it . told the tests ran from internet website and mantience or on screen instructions don't count ...and you wont get your money back if you dont purchase more ink in contract im told . so they !!!! can run their test . @ $200 in ink to get working or less than 150 pages of printing cost of PRINTER , paper etc thats about $3 $4 per sheet costs . dont buy more ink just throw it away when ink is done !!!
1.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
I didn't like
  • Nothing works for very long
#1438777
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Hardly used it fir thr first 6 months that i had the printer. Went in after i had it for a year turned it on snd it didn't work. I called Epson support and was told my warranty was up snd was told i needed to have it serviced. I am not paying gor that. It cost as much...
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1.0
#1435612
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Opened up a factory sealed Cyan ink cartridge. My printer didn't recognize it. I opened up an identical factory sealed cartridge which worked fine. I bought the items for my home office more than a month prior, so it was outside the Amazon return window. The defective...
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1.5
I liked
  • Printer
I didn't like
  • Defective ink cartridge
#1421115
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i'LL NEVER buy an epson printer again!! Biggest pain in the butt to install and use!!! Just ridiculous.... back to HP for me. What's wrong with it?? You name it-- have to reset every day, have to turn it on every day-- the thing is NEVER READY TO USE!! I've installed...
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#1421106
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Epson - WF printers are a piece of junk

I bought a WF-2760 and it lasted 6 months. I then bought a WF-3640, it printed at first and now will not print, scan or copy. I will never buy another Epson product
#1411007
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I purchased a Epson xp 446 1 month ago. The printer works fine but when one of the color ink runs out, it will not let me print anything. Even though my black ink cartridge is full. I don't use color for anything because I only print document in black ink. So, for me...
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Anonymous
Anonymous

Terrible printer.While ago i had hp.Worked excellent,and i decided to buy wireless epson.My biggest mistake.

#1408451
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It is impossible to get a representative that knows how to trouble shoot the problem with the Epson WF-3620 printer. The printer suddenly does not allow you to make a double sided copy. For the sold purpose to up sale the Epson service, I am told by Epson Tech Jackson...
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#1403479
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Says it uses all of your ink when I only print in black and white. If only a small amount of ink is used why do I need to replace all of the cartridges? A real ripoff. Will buy a laser Ptinter and it won’t be an EPSON! This is the second time I have had to replace all...
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#1402324
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Contact Epson

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
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What a piece of junk. Bought this for the sole purpose of printing cd's. Old hp did the job for close to 20 years. This thing has been a frustration from day one. Every time I tried to set it up to print cd's, it would tell me to shut off the printer and start over...
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#1397117
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