DO NOT UPDATE YOUR FIRMWARE. I wish I had seen this warning before I did it earlier today.
I was a Canon faithful for a long time, but when my Canon died, I got a great deal on an Epson.
I used it for quite a few months, always getting the cheaper ink and using it with no problems whatsoever.
Today I noticed a firmware update and thought nothing of it. Updated and immediately got that my ink cartridges weren't recognized. Went online and found there IS NO FIX FOR THIS as the firmware update cannot be reversed.
I refuse to spend twice what the printer cost for ink.
IMO, with actions like this, Epson is one of the reasons that there are so many unused electronic devices in our landfills.
I will be going back to Canon later on today, as I sell online and need a printer. I will never use Epson again.
Reason of review: No Warning on Issues.
Monetary Loss: $100000.
Preferred solution: Full refund.