(3 of 221 reviews match)
After updating the firmware several times on my 3 month old WF-4730 printer it seemed to do some things worse. The last firmware update would not recognize the same ink cartridges it worked great with before the update. I researched and found as of now you are unable...View full review
- Product before they changed it
- Printer worked with refill ink until update
Reason of review
Poor customer service
Let the company propose a solution
Epson printer ink bad value
I bought an Epson XP630 printer about 6months ago for school. It seemed a good value and indeed it does do a good job of printing and scanning. However, the ink system is a total rip-off. I have already spent more on ink than the for the printer itself, and I really don't print much at all. Here's one example: My cyan was depleted, so I replaced it. After loading it (just that one!), ALL the other cartridge levels dropped at least 10%. Which then caused the yellow to be depleted, even though I hadn't printed a single page yet. So then I had to replace the yellow, and sure enough, ALL the cartridges dropped again. Now the black, which this morning had about 40% left, is at about 10%. It just dumps inks from all the cartridges! WITHOUT printing a single page! I have taken the advice of other commenters to NEVER turn the printer off (it dumps a lot of ink every time it powers on/off). I also specify gray scale printing for anything black&white, since I've learned that even black text will use the color inks. I also reduce the quality to deliver less ink-- on default it uses way more than is necessary. With these settings I estimate I can get about 100 pages of black text, still less than the advertised estimated capacity. A total scam. And because of their fancy-schmancy microchips, you cannot refill the cartridges or use an after-market supplier. Also you might want to disable auto-update of settings, because they keep finding ways to take away features. Like, at first I had the option to continue printing using the photo-black cartridge if the regular black ran out, but after "updating" this option has been removed. Gee, thanks. Since I never print photos this means the only way I use the photo-black is when the printer dumps ink to waste... Caveat emptor.
Reason of review
Epson in Colton, Oregon - Changes firmware to detect after market ink. DESTROYS!
Printer worked well with after market cartridges, not best quality but passable. Then, Epson kept telling me that I must download new "firmware." BIG MISTAKE! This is malware, designed to ferret out non epson cartridges, and, after a warning, to ruin your prints. Run away! This is your warning. If you buy, prepare to pay Exhorbitant prices for Epson ink, or throw the printer out. Ink is what they make their money on, printers are just sold to dispense their expensive ink. Hundred words, just to explain how the thieves are trying to rip us off. Listen up! Run very far from these printers.
Reason of review
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