State: New York City: New York Clear all filters (3 of 231 reviews match)
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Epson in New York, New York - No spik inglitch; no know nada

my mx860 refuses to do a nozzle check. Philippine operator does not have a clue what I'm talking about. I still have a few days to return it to Best Buy for a full refund. Thank God. I'll go back to Canon, where they speak English, but charge you a lot for ink. Now this review site wants 47 more words. Jesus. Does anyone in America speak English any more? I thought that the fewer words, the better.Wants 29 more {{redacted}}
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Review
#879141 Review #879141 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
My $200 wifi inkjet printer ran out of color ink. It now won't print black text. 90% of what I print is reports for school and letters, I rarely use up color cartridges. I contacted tech support and they advised that the printer head pulls from all cartridges at once,...
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1 comment
Anonymous
#1550615

I have an Epson XP 410 and it's an absolutely dreadful printer. Somehow drains the colored inks even if you only print in B&W and then shuts down if any one of the ink cartridges is empty. It that wasn't outrageous enough, you have to run the head cleaning app if you haven't used the printer in about the last 48 hours.

Review
#825734 Review #825734 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$100
Preferred solution
Deliver product or service ordered
Tags
  • INKJET CARTRIDGE REFILLS
  • Epson Wf Printers
1.0
Details
Worked 3 months. Ink don't last. At ink change either error code 0x9d or ink change message is popping up. You cannot get out. It's not the cable it scans ok. Tested with multiple printer same issue. What's worst is at purchase no one tell you tech support is not toll...
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3 comments
Anonymous
#1175160

I'm in the same boat and this sinking *** is no fun - I have the WF-7620 so I went on the higher end side of the capabilities for 11x17 half sized engineering plots. I had a Brother *** out on me before and decide to never recover from a basic paper jam.

This is ridiculous. Does no one make affordable 11x17 printers/scanners that actually last? Tired of the printer revolving door.

I really loved the printer until all of this started over 6 months ago. It actually worked again for a bit - enough to bleed me of new ink purchases then it went back to the 0x9d error.

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Review
#721921 Review #721921 is a subjective opinion of poster.
Pros
  • Design nice
Cons
  • Waste money
  • Keep ask 4 ink after put new ink
  • Keep popping up with error code at ink change
Reason of review
Bad quality
Loss
$300

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
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