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I just bought a $500 printer from Epson. I called their tech support for some help in using the scanner built in to the top of the unit. He couldnt wait to get me off the phone, did not solve the problem, and was just close to an *** to deal with.
Ill take the printer back to Best Buy, and try another brand.
User's recommendation: Be careful with Epson.
Location: Clearwater, Florida