Hello, my name is Mike, I live in Salem Oregon. I received a pop up Epson Software Updater and I selected the Firmware Update.
My end result is exactly the same as the above comment. I will never buy another Epson printer again. The idea that Epson intentionally put together a Firmware update that would render customers using Epson products, (mine is a XP-434), reflects a dishonest, unethical corporation. Please feel free to share this post, the more potential Epson customers it turns away the better.
As a matter of principle I too will now throw my Epson in the trash.
I intend to replace it with a low priced HP.
Please take this vow: I will never, ever buy an Epson printer for as long as I live. Thank you.
Product or Service Mentioned: Epson Xp-434 Printer.
Reason of review: Poor customer service.
Monetary Loss: $90.
Preferred solution: Full refund.