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Original review updated by user Jul 24, 2022

Hello I bought a Epson ET 2720 from the 3rd party seller from Amazon. I have contacted them so many times they have denied my claim.

Amazon denied my claim because it was past the 60 days. The claim from a to z. The printer has a 2 year warranty. I have never been able to use the printer without it giving me errors.

The software I cannot download it onto my printer because it tells me it contains malware. I basically spent over $300 on a printer that's useless. I can't use it I need help I wanted to know if Epson can help me since it is your product. I understand that I bought it from the third party seller from Amazon, but I have done everything for them to try to give me an exchange or a refund with no luck.

And now I'm out 300 and something dollars and without a printer that I really do need.

Can the company exchange my printer or give me a refund or give me a credit towards getting a new printer thank you. Please I really need a printer and I don't have the funds to buy another one.

Thanks again in advance for your help.

User's recommendation: It still has a 2 year warranty but Amazon is not helping me because it was from a third party seller that is under investigation. a.

Monetary Loss: $350.

Preferred solution: Full refund.

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