State: Florida City: Miami Clear all filters (2 of 232 reviews match)

Epson in Miami, Florida - XP-620 held for ransom

went to print a plain old black and white document today and the printer would not print the document unless I replaced the "photo black" cartridge. So, I called tech support and they said the printer will not function unless all four cartridges are good, period. Can't print black and white, can't print greyscale... Epsom has my printer disabled until I hop in the car, go to the store, pay a huge price for 1 ounce of ink in a plastic box, return home, genuflect and install same. It is "sales by coercion". Printer headed for the dumpster even though it is three months old.
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#827766 Review #827766 is a subjective opinion of poster.
  • Keep popping up with error code at ink change
  • Ransomware built in
Reason of review
Ransomware built in

Epson its wireless. Yeah right!!

I bought the workforce 600 wireless printer and for a while worked well. About 4 months ago the wireless part stopped working. I did all the possible changes nothing happen. I tried to contact customer service no success. I bought new ink and I bought a new router. I made it work for a little while with a USB, but now not even with that. I have a all-in-one printer less than a year and it is already bad. The printer works but no the wireless part that means every thing has to be save to a USB and then put directly in the printer. A lot of work. My Helmet Packard I had it for 7 years and it was as good as new when I throwed it away. My husband wanted a wireless printer. Wrong! Stay away from this product
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#168758 Review #168758 is a subjective opinion of poster.

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Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
(800) 228-3964
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