Epson Printer Limitations

2.6
Details
Bought an Epson XP-830 printer found out that there are no ‘$’ characters to allow you to input the password to access your wireless home Wi-Fi networks... There is no where in the manual that inform consumers of this limitation therefore I think Epson deceptive practice as to the products sold did not disclose this flaws and limitations of their products to it customers, FTC need to investigate.
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ID
#1370518 Review #1370518 is a subjective opinion of poster.
Location
Jacksonville Beach, Florida
Product
Epson Xp-830 Printer

Epson - Terribly deceitful practice

I own an XP-830 and recently hit the firmware upgrade button for my printer by mistake. Off it went and when complete it advises me that the ink cartridges in my printer are no longer acceptable. It's no different than taking your car into the dealer to have an oil change and them ripping out replacement components in your car and giving back to you telling you that you can no longer use the car until you pay them money for new parts. How dare a company take advantage of consumers in this way. There are plenty of competing printer companies. I was trying Epson for the first time - If this is the way they treat customers, this will be my last.
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ID
#1307069 Review #1307069 is a subjective opinion of poster.
Product
Epson Xp-830 Printer
Cons
  • Deceitful practices with firmware upgrade
Reason of review
deceitful practices
Epson sabotaged my Epson Expression Premium XP-830 with a recent firmware update. The update rendered my perfectly good non-epson ink cartridges useless. I called Epson customer service. The person I spoke with told me there is no way to roll back the firmware update;...
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2 comments
Anonymous
#1712358

they did that to me also

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ID
#1286985 Review #1286985 is a subjective opinion of poster.
Product
Epson Xp-830 Printer
Reason of review
Bad quality
I too am a victim of the Epson Printer firmware which prevents the use of any but Epson print cartridges. This just happened 6-18-2018 regarding an Epson XP-830 purchased this past February. Apparently there is no fix and the problem is VERY widespread among Epson...
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ID
#1283837 Review #1283837 is a subjective opinion of poster.
Product
Epson Xp-830 Printer
Reason of review
Bad quality
*** DO NOT UPDATE FIRMWARE - EVER! *** Had an Epson XP-830 for about a year, and loved it. Print quality was great, and I use the scanner almost daily for work. Firmware update on 3/19/2018 has turned my $200 printer into a paperweight. I can't even scan documents! I...
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2 comments
Anonymous
#1636676

Amen to that, I have the same problem. My XP-830 worked fine until firmware update.

The US Supreme Court ruled that OEM Cartridges must be allowed, yet Epson was able to render a printer I legally purchased, unto an absolutely useless piece of equipment, I will never touch an Epson product again. (after owning about 9 printers and usually had bought Epson ink)

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ID
#1214342 Review #1214342 is a subjective opinion of poster.
Product
Epson Xp-830 Printer
Reason of review
Damaged or defective

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