Product: Epson Xp-640 Printer Clear all filters (5 of 5 reviews match)
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Two perfectly working Epson printers were made useless because of software installed on the printers by Epson forcing me to purchase Epson products. First it was my Epson R340 Inkjet that quit working because I received a message that the ink pads were full and it...
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Review
#1331898 Review #1331898 is a subjective opinion of poster.
Product
Epson Xp-640 Printer
Reason of review
Bad quality
1.3
Details
Epson printers XP640 are rigged to also use the color ink and photo ink cartridges when you are only printed in black to deplete and scam you into paying over $50 to replace the color ink cartridges and photo cartridges that you did not use or need. Which I will not do.
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Review
#1268489 Review #1268489 is a subjective opinion of poster.
Product
Epson Xp-640 Printer
Cons
  • Rig printers to use ink cartridges you don t need or use rip off
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
1.9
Details
These cartridges were purchased from competitors to Epson. After several hours on the phone with Epson's technical support, they determined that I should buy all original Epson ink ($80, which is more than the printer cost) and then if it still didn't work, to call...
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1 comment
Anonymous
#1454050

Same thing just happened to me worked fine until update

Review
#1220419 Review #1220419 is a subjective opinion of poster.
Product
Epson Xp-640 Printer
Cons
  • Company policy-- lack of fair trade practices
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Stopped working after Epson update.

1.0
Details
Printer worked fine. Installed epson recommended update. Printer stopped working immediately after update. Will not allow cartridges that were working prior to update. Epson nailed me/us, now I have to buy 75.00 Epson ink to make it work again. Yes I did call their fixit line, said buy new ink (Epson). I’m in the market for a new printer instead Epson “shitholes”
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Review
#1171128 Review #1171128 is a subjective opinion of poster.
Product
Epson Xp-640 Printer
Reason of review
Bad quality
New XP-640 Printer software and update isn't any good. We've just installed a NEW XP-640 printer on a Win XP SP3 PC. The install went well and the printer alignment and test prints are good. It prints fine from Photoshop. However, some of the the Epson software isn't...
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Review
#995120 Review #995120 is a subjective opinion of poster.
Product
Epson Xp-640 Printer
Reason of review
BAD software and update service
Preferred solution
Redesign product software suite. Current one is TERRIBLE!

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts