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Epson - Firmware update

1.0
Details

Update by user Mar 22

You never said firmware update do this ,you could have warned people,you should send out coupons so we can buy epson ink.My daughters setting up office at home to work told them don’t let your company buy epson product,your going loose big time,very poor PR.

Original review posted by user Feb 21

I have spoken to three levels of epson support and will never buy epson printer again ,update knocked out my third party ink cartridges,I believe this is illegal,no fix for this issue ,I will see you in small claim court.
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ID
#1800220 Review #1800220 is a subjective opinion of poster.
Product
Epson Xp-410 Printer
Pros
  • Reasonable ink cartridge replacement
Cons
  • Update firmware would not allow third party ink
Loss
$100
Preferred solution
Let the company propose a solution

Epson - Replacing printer cartridge is a mess

First you need to use software to get in place No directions Then you need to replace, but the cartridge given does not fit If you want support, well I have waited 30 minutes and no pick up Do not buy Epson
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ID
#1533500 Review #1533500 is a subjective opinion of poster.
Product
Epson Xp-410 Printer
Reason of review
Not as described/ advertised

Epson - Piece of junk!

I bought an Epson x420 printer October 2015. It was nothing but problems right out the box. It runs out of ink after only a few printings. The print quality is terrible and paper jams constantly. If you don't use it for a few days, the ink cartridge dries up and won't work at all. This printer is an ink junkie! and will bleed you dry. I bought it at a Frys store and tried to return it under warranty but the box and receipt had been tossed out with the Christmas wrappings by mistake. Frys, for some reason, couldn't find my digital receipt (they always have before) so they wouldn't take it back. Epson customer service is a joke wrapped in red tape. Epson used to make the best printers but they have really gone downhill. Don't buy an Epson printer unless you like drama.
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ID
#952112 Review #952112 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
Product
Epson Xp-410 Printer
Cons
  • Keep dying
Reason of review
Bad quality
Loss
$108
Preferred solution
Let the company propose a solution

Epson - Ink cartridge changes...all the time.

2.0
Details
I love Epson Printers, but I hate the fact that they change ink cartridge types as often as i change underwear! example. i have the Epson xp410. loved it. ran good, picture quality very good. But, it broke somehow. So i bought the Epson xp430. Looks exactly the same, right? But, it uses completely different ink cartridges than my previous printer. And in between my two, i talked my sister into buying the Epson xp420. Different Ink Cartridges. Ridiculous. Improve the printers if you want (if you actually 'do'), but don't keep changing the ink cartridges. I buy alot of them, ahead of time, and when I change printers, I want to be able to continue using the same ink, because they are not very cheap. In Fact, the price of ink for ALL PRINTERS is a rip off. Please take notice of this. SAME CARTRIDGES.
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ID
#833373 Review #833373 is a subjective opinion of poster.
Location
Kokomo, Indiana
Product
Epson Xp-410 Printer
Reason of review
Bad quality
Preferred solution
just think about my complaint, please. Thanks
1.4
Details
My $200 wifi inkjet printer ran out of color ink. It now won't print black text. 90% of what I print is reports for school and letters, I rarely use up color cartridges. I contacted tech support and they advised that the printer head pulls from all cartridges at once,...
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1 comment
Anonymous
#1550615

I have an Epson XP 410 and it's an absolutely dreadful printer. Somehow drains the colored inks even if you only print in B&W and then shuts down if any one of the ink cartridges is empty. It that wasn't outrageous enough, you have to run the head cleaning app if you haven't used the printer in about the last 48 hours.

ID
#825734 Review #825734 is a subjective opinion of poster.
Location
New York, New York
Product
Epson Xp-410 Printer
Reason of review
Bad quality
Loss
$100
Preferred solution
Deliver product or service ordered

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