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Epson printers will not work if one of the four color cartridges is empty. I tried to print a letter (black and white), but the magenta ink cartridge was empty.

I went to the Printer Properties and set it to print "Black Ink Only", but that didn't even work. I called their customer service, and a person who could barely speak English said there is no way to by-pass the problem. He also admitted that ALL of their printers are like this. I shouldn't have to purchase over-priced ink that I don't need to make the printer work.

My suggestion to anyone looking to buy a printer to avoid Epsons.

Product or Service Mentioned: Epson Ink Cartridge.

Location: Los Angeles, California

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#1952672

This piece of crap only works 40% of the times that I need to use it. I can have new ink in the damned thing and the machine tells me I'm low.

Sometime is will start printing TWO DAYS after I've tried to print something. I have Epson with a passion.

#1931216

Same thing happened to me. What a rip off.

My cyan ink ran out after printing just 2 pages with color! Now it won't print anything even if it's just a black and white job.

#1925300

I agree.Epson printers do suck! If you use refillable cartridges, the chips will shut you down too.

So if its not the ink game, it is the chip game. I am throwing this printer in the garbage and will never have another EPSON printer.

#1918929

Amen, brother, same thing happened to me.

#1917152

The printer sucked, w/matching text support. Will put it out next time we have garbage pickup, or smash it with large hammet

#1887636

Epson 2850 firmware stops the use of 3rd party cartridges in violation of a SUPREME COURT ruling that this activity is prohibited by the court. Anyone with this issue should file a complaint with the federal trade Commission.

#1862862

Agreed. Cyan cartridge for WF-2760 is empty and replacement from Amazon is 2 weeks away.

Called customer service which said nothing they can do. This is right after my Canon P 600 also failed.

Now awaiting arrival of HP printer which will arrive faster than the Epson cartridge. Real smart marketing Epson.

#1859170

Epson Printers are Chinese Junk

#1836600

I regret ever buying an Epson

#1824178

Just bought a new Epson ET-3760 and I guess I’m stupid because I expected it to work. What a piece of *** Can’t set up the scan to cloud function.

I guess you have to be Kim Komando to operate it. I’m pissed.....

#1813542

Have a 2860, purchased on Sept. 4th 2019.

that does not work.

All I got from Epson is a lot of nothing. Won't replace printer and square trade is a joke

#1796958

I have discovered the very same problem!!!!!! I have NEVER printed a colour document, all documents b&w - draft quality.

THIS really, Really REALLY SUCKS!!!! DO NOT EVEN CONSIDER BUYING ANY epson PRODUCT!

Their bottom line is to screw you into buying expensive ink!! This POS I have is gonna be GONE, just as soon as I can get somewhere to buy another brand, who DOESN'T SCREW YA, like this!

#1790977

Just one of the many ways to screw Epsom customers ! This is a company that simply doesn’t care.

#1782719

Epson printers are a scam! I am tired of buying ink for this piece of junk.

#1779324

I have the exact same problem, and I need to print a business document. Thanks, Epson, for sticking it to the people who rely on your products. There is no reason for this except to bleed consumers with sky-high ink prices.

#1772705

This is so stupid, we shouldn't have to replace an ink cartridge we aren't using for a particular document. I have a paper due and I don't have time to go out and buy an ink cartridge.

#1751700

I clicked on a Firmware update for my XP-340 today (as I have done in the past) and when It was done the printer would not recognize the print cartridges in it. They are not Epson cartridges.

Epson has, in a stroke screwed me out of my printer which has worked faultlessly with the alternate cartridges for quite some time. Because of this I will not ever buy another product with their name on it.

This is simple corporate greed. As far as I am concerned Epson can kiss my ***

#1750794

I AGREE These things are JUNK!!! I will never buy another Epson product again...

My printer just went off the deck into the yard. Going to town now to get a new one.

#1750537

Agreed. Same issue.

I bought mine at Costco and am taking it back with a full refund. It is a total scam.

They lure you in with a low-priced printer then you get hammered in overpriced ink. Never getting Epson again.

#1749472

I agree Epson printers SUCK for this reason. I would never buy another one and cant wait to get rid of this piece of crap.

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