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Purchased a WF-2850 printer, bought a full set of XL212 ink & I printed a few pages. Went back to use again & printer said it needed to update, I let it update & then it didnt recognize the ink cartridges.I messed w/ it for a while & just ordered new set of ink cartridges.

After install I was able to print another 3 pages b4 I got the same error code. Called Epson technical support & no help, supervisor no helpwas told to only use Epson ink which is 300% higher than others !! I asked corporate where on the box or online advertising did it say the printer only worked w/ Epson ink ?? No answer, refused to refund money or replace my useless sets of 2XL ink.


User's recommendation: Don’t buy anything Epson.

Monetary Loss: $275.

Preferred solution: Full refund.

Epson Pros: Thought it was a good printer, Reasonably priced home printer.

Epson Cons: Dishonest company, Software, Uses lots of ink.

Location: Benton, Arkansas

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