Product: Epson Printer Clear all filters (63 of 63 reviews match)
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Epson - The most ridiculous bizarre and frustrating problem ever

2.5
Details
This has to be the stupidest most screwed up situation ever. I have a Japanese EPSON LP-M20. One of its "features" is that it will print and scan PDF files to, and from a memory stick. Sounds pretty standard right. But here is the rub. If I create a PDF on my PC and stick it on a memory stick, the printer tells me that it is an "unrecognised format" and wont print. It will *ONLY* print a PDF from memory stick if that PDF was created by scanning to memory stick from the M20 printer itself. A thorough read of the manual confirms this fact. What the ***??? Not only do the motivation behind this astound me, the fact that this was discussed implemented and programmed into my printer by several people without anyone saying "Why the *** would we do that". Luckily my small school has become profitable enough to lease a professional small office printer, so the EPSON is getting the thorough smashing it deserves very soon.
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Review
#744323 Review #744323 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Does not care about their products working for the consumer
Reason of review
Damaged or defective

Epson - Printer Review from Sunrise Manor, Nevada

2.3
Details
Have used my printer about 100 times and have owened my WF2540 for 19 months. Today I try to print all it will do is eject one page of paper then display "Out of Paper" I have tried to update the drivers the firm ware and reset the printers defaults. In every mode copy or print it does the same thing. All tech support tells me is it is out of warranty nothing we can do. But you can sent it to are service center for repair. At twice the cost of purchase! What a waste
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Review
#730278 Review #730278 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Bad quality
1.0
Details
I bought a WF-3640 from Costco. My use of the printer is very minimal but the unit failed within warranty period. I got a refurbished replacement eventually. However, it failed again within one month. I called the customer support, asking for a reasonable resolution. I...
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1 comment
Anonymous
#1312320

I too had a similar experience. Epson Customer service is horrible!!

Review
#726313 Review #726313 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Product
  • Customer care
Reason of review
All of the above
Loss
$200
Preferred solution
Full refund
3.0
Details
Purchased one thinking it was going to work in occasional use. Within 30 days after warranty expired the logic board went bad. Epson said that model they will not stand behind. I suppose $300 is too cheap for them to fix. Printer was rated for heavy use, I did heavy...
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Review
#726227 Review #726227 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Does not care about their products working for the consumer
Reason of review
Bad quality
Loss
$299
Preferred solution
Send me a new logic board to replace the one going bad
Tags
  • Epson Wf Printers
  • Epson Warranty

Never buy an epson printer

1.0
Details
I have printed probably about 5 times since buying this printer. The first time I ran out of ink. After printing a contract. I bought a new set of ink, probably spent about 50.00 dollars, yesterday and I am out of ink already. I printed only 4 times on it and not any thing lengthy, some recipes on index cards. I am out of ink already in one day. This is a piece of *** printer. I have never reviewed anything but felt I had to to deter people from spending money on this. Do not buy this. You are better off purchasing a printer that uses a toner cartridge. I know its a bit expensive but it is cost effective. Do not buy an Epson if you don't want to be spending 50 bucks 2x a week.
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Review
#691640 Review #691640 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Product
Reason of review
Item is a waste of money I have spent over 200.00 already
Loss
$200
Preferred solution
Full refund

Epson - Always a "Software Update" and it still never works

1.0
Details
Had a Epson 3000 for years, it finally stopped working because Epson chose not to update the drivers for new operating system. Got a new Epson Artisan 1430 - needed something to tile logos on 11x 17 paper. Box says it will do it. Two printers later, (Yes, I sent them back after the Techs couldn't fix the problem over the phone), I find I'm now out of waurentee, and it has still, to this day, not been able to print an 11 x17 page of paper. Thanks Epson for promising, and NEVER delivering. Tech have claimed the problem was the paper was Plain instead of Glossy. Techs have claimed it was the computer, (Changed out computer, and even bought a new one, still didn't work). Techs have claimed it Always needs to be updated software. Techs don't know ***!
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Review
#689713 Review #689713 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Damaged or defective
1.0
Details
I have gone through 3 epsons wf 3620 I have spent 100's of dollars on ink and cant get the thing to print.it takes so much ink to get the print head unclogged or aligned that by the time you are finished you are out of ink and it still does not print then you spend...
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2 comments
Anonymous
#1551711

My Epson 3620 is a piece of junk! Im very frustrated and pissed off! Epson was no help! I havent gone through a set of cartridges and the thing stopped printing properly!

Review
#650633 Review #650633 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Answered the phone
Cons
  • Printer is junk
Reason of review
Bad quality

Epson - Can't print in black and white because color Cartridge is expended!

I bought this printer Epson XP-315 hardly used it, then the black Cartridge was expended and i bought a new one, guess what, the colored one is also expended and now my printer is blocked in a mode that i need to buy all the other colored Cartridges just to PRINT IN BLACK AND WHITE! I feel used just spend alot of money on Cartridges for nothing. Complete SCAM, how are they alowed to do this!!! I just wanna cry, I had an important paper to print in black and white, and have a printer at home that DOESN'T PRINT! Feel so frustraded..
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Review
#641378 Review #641378 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • I dont like to be scammed
Reason of review
Poor customer service
Loss
$125
Tags
  • Scamp Bloked

Epson - Constantly in need of repair

1.0
Details
Epson printers are horrible. My Espon Artison printer is constantly giving error messages. Called the company. They were not going to cover the cost of repair. They offered a 15% discount on the purchase of another Epson. Why in the world would I buy another Epson? They are lemons. The ink costs are astronomical and the printer constantly is telling me I am low on ink! It constantly tells me there are printer jams when there are none. It now has stopped working completely!! It is only 2 years old!! I understand that there has to be a limit to warranties. But they have to come up with better solutions. AVOID EPSON PRODUCTS!!
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Review
#633194 Review #633194 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Answered the phone
Cons
  • Printer is junk
Reason of review
Damaged or defective
Loss
$200

Epson is very very bad, I am hoping best buy kicks them out

1.0
Details
I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know products have problem however customer service sucks. Fist you get some lower level person, then they send you to a second person. Keep in mind that you have already been in their q for five minutes. They need to get out of the printer biz. I am sure they are going to come back with some *** about how isolated this is, however looking at this site it seems like I am not alone
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Review
#567529 Review #567529 is a subjective opinion of poster.
Product
Epson Printer
Loss
$250