Product: Epson Printer Clear all filters (63 of 63 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Epson - Load of Rubbish.

1.8
Details
Over many tens of years I have used Epson printers. Some were reasonable most were ***. Over the weekend I tried to print one label as many times I tried to put NEW cartridges into the THING it kept on saying cant see cartridges. I put several NEW ones into it and it still would not print. I have spoken to Epson several times in the past about inks and the have always given me the same answer. YOU ARE NOT COVERED IF YOU USE SPURIOUS INKS. What a load of Tosh .Millions of customers use none gen inks simply because manufactures inks are too expensive. Today was the last straw after talking to them, its in bits and in the bin. Smile Epson you just might be the next company to go Belly up with your arrogant attitude. You WONT be able to blame BREXIT for that one either !!!!!
View full review
Review
#909762 Review #909762 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Breaking it into pieces
Cons
  • Keep popping up with error code at ink change
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Never buy Epson products again.
I bought an Epson WF-2650.....it's a piece of ***....the main issue is there are 3 individual color cartridges and if any one of them run out YOU CAN'T PRINT IN BLACK! It is also wierd and complicated to get to function....it is the worst piece of equipment I have ever...
View full review
2 comments
Anonymous
#1149982

I agree. I thought Epson was a company that focused their business on printers. This is so *** hard to use with the *** 1" x 2" menu screen that I always want to smash it to t...

Review
#821702 Review #821702 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Cant print black when any three color cartridges are out
  • Printer is junk
  • Waste money
Reason of review
printing in black when out of color
Loss
$120
Preferred solution
Full refund
Tags
  • Epson Wf Printers
  • Workforce

Epson - Ink Delivery

1.7
Details
Ordered ink from Epson website with the promise of 3-4 business day delivery. 8 business days later the ink arrived. Every time I called Epson they claimed it should arrive tomorrow. They even stated this on a Friday, my reply was that Purolator does not deliver on Saturdays. Epson eventually blamed Purolator. After speaking with Purolator they confirmed Epson was at fault due to USA shipping into Canada which takes longer than 3-4 business days (which I believe). I asked Epson to make things right by refunding a portion of what I paid as they broke the agreed contract between buyer and seller. Answer from them was they did nothing wrong and will not! Shame on Epson... buyer beware. Next time I will go to Staples, Costco, Best Buy or other to buy my ink. Next all in one printer will not be an Epson with service and deception like this!
View full review
Review
#810243 Review #810243 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Problem with delivery

Epson - Printer Review from Riverdale, Georgia

I purchased a Epson printer last week. Was having a issue with it printing. Called your troubleshooting staff and I got someone overseas. He was rude and not helpful at all. He had me doing some stuff so he can control my computer. After I refused to buy what he offered he added a sign up option to my computer which I never had to do. Now can't use my computer and have to get that sign on deleted from my computer. Very dissatisfied customer.
View full review
Review
#793139 Review #793139 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Poor customer service

EPSON XP 400

I'm delighted to have the opportunity to talk about EPSON products. Please don't waste your money. I bought an EPSON printer at Best Buy when I bought a new Apple Mac for about fifteen hundred and thought I'd get a printer with the computer. I hooked up the printer and it did not work. I contacted EPSON and they did not want me to return the printer but instead they sent me another printer and that printer did not work. I don't know whether to take the two printers to Best Buy and say you are selling garbage and I won't shop in your store unless you take the product off of the shelf and I'm sure my complaint will be ignored and some other customer will be writing a letter like this after me sometime. Don't know if this is garbage from China but EPSON is out to lunch as far as quality control and customer service. I'm retired and living on a fixed income and I can't afford to waste or thrown away money and I'm really sick of the shoddy corporations seeing the American public as suckers for this kind of bad product hit and run salesmanship. Integrity matters and so does selling products that work.
View full review
Review
#781438 Review #781438 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Reasonable ink cartridge replacement
Reason of review
Damaged or defective
Preferred solution
Full refund

Epson - Useless technical support

1.5
Details
Printer worked fine until it didn't. I had an error message 0x9d where it told me to restart my printer. After doing so, it prompted me to replace each ink cartridge until all were replaced and then the error message kept popping up. I called epson- they replaced ONE CARTRIDGE to figure out the problem which I already knew. Epson said the printer was broken (DUH) and I could bring it to a service center or purchase a new one through the loyalty program. I said all I want is my money back for my ink. They wouldn't refund me. I don't want a new printer- I just want my money back! I AM NEVER BUYING EPSON AGAIN. Not only was technical support useless, they also spoke to me like I was a child and have never handled a printer before.
View full review
Review
#777495 Review #777495 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • To be determined
Cons
  • Keep asking for ink after replaced already
  • Wasted valuable time
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

Epson - PROBLEM YOUR SERVICE

EPSON PRINTER LQ50.SERIAL NUMBER.MWCY014022. MY, OLD COMPLAIN NO: 1987627 DATED ON 05/12/15. & NEW COMPLAIN NO:2047035 DATED ON 17/12/15. I COMPLAINED ON ABOVE DATES BUT THEY DON'T SORT OUT TILL NOW. TODAY I CONTACT HIM AGAIN TO SORT OUT IT BUT THEY TOLD ME SAME ANSWER AS BEFORE. I AM ALSO TRYING TO TALK WITH SENIORS BUT HE NOT TAKE HIS RESPONSIBILITY AND ANSWERE ME LIKE A CHILD. PLEASE ACCEPT MY EXPERIENCE AND SORT IT RAPIDLY PLEASE ITS URGENT.I AM COMPLAIN AGAINST YOU IN CONSUMER COURT. SO PLEASE
View full review
Review
#768081 Review #768081 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Warranty issue

Epson - Horrible printer.

3.0
Details
Salesman assured me that this is the printer he'd buy for himself. I'm an American and I know nothing about these brands. Printer scans fine, and because that's what I mostly use it for, I didn't notice anything was wrong really. It was wonky and hard to deal with, but not anymore than my last printer. I HATE THIS THING. It won't copy, and when I tried to print big things, it won't let me. It keeps claiming that the papersize is wrong. I HATE, HATE, HATE this printer and I can't find my receipt and I spent too much money on this. I hope this company goes under. I've never been this angry.
View full review
Review
#768052 Review #768052 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Printing big projects
  • Product
  • Copier
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund

Epson Printer - Not 1 bad epson but 4

2.3
Details
I purchased 3 Epson Workforce 4530 All-in-one printers and 1 2540 All-in-one. Two printers lasted 14 months, 1 lasted 9 months and the last never printed correctly from the beginning black or color (2540 Model). All seem to have the exact issue, the color cartridges begin to clog and remain clogged despite tireless cleaning efforts. All the 4530 Models will print in black ink but color has been useless. I am currently looking for additional printers to replace these and was interested in the new eco-printers. That is until I read the eco-printer reviews! Seems this is an ongoing issue the manufacture is obviously aware of. Customer service offered no resolution.
View full review
Review
#767640 Review #767640 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Design
  • Reasonable ink cartridge replacement
Cons
  • Ink head location
  • Quality
  • Clogged ink head
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • inkjet
  • Epson Printer
  • Workforce
  • Wp4530
  • wp2450
  • Clogged Ink Head
1.0
Details
I have a SureColor P7000; a new product. Mine is now about 60 days old and I have used it successfully until today to print several hundred prints of varying sizes, including running about 200 sheets of Moab 8 1/2 x 11 paper through it. As of today, it no longer...
View full review
Review
#761195 Review #761195 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Customer service
  • Warranty support
  • Repair process
Reason of review
Poor customer service
Loss
$3500