Product: Epson Printer Rating: 2 Stars Clear all filters (10 of 63 reviews match)
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2.2
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Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
Why I just bought 15 HPs to replace Epson ET-2750 s
ET-2750 is made in The Philippines by the same English speaking illiterates that man their Filipino call center. Bought15 Epson for my employees and 2 failed shortly ( 2 months ) after the warranty expired.... coincidence? Likely engineered. Both stopped printing and...
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1 comment
SplendidMountainGorilla
#1701589

I don't "like" this printer which is why I'm selling the 13 that still work for junk and buying 15 HPs for my employees

Review
#1558490 Review #1558490 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printer
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Let the company propose a solution
1.7
Details
I bought an Epson 47??. After just a short time print nozzles failed. Print head cleaning function did nothing. Costco, thank God, took it back. Got the newer model that had just arrived. Neither document feeder nor print paper feeder worked no matter what grade and...
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2 comments
h.kitchener
#1472478

Hard to believe three different printers conspired to frustrate your printing career. Perhaps it's your computer or the settings, etc.? Go back to HP if you wish, Epson will survive.

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Review
#1244534 Review #1244534 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Quality
Reason of review
Damaged or defective
Preferred solution
Full refund
2.4
Details
Company refused to offer any thing to compensate, not even a discount on purchase of new cartridges, as we tried tech support on phone and I proved through having to send emails and sending photos of proof of message that ink was not recognized and my time spent with tech support and complaints were not respected... DO NOT BUY EPSON...
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Review
#1212212 Review #1212212 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Customer support
Reason of review
Poor customer service
Loss
$48
Preferred solution
Price reduction
2.3
Details
I have had to contact customer service multiple times over different issues.Only 1 of those times was it easy. They like to pick and choose which policies they want to enforce or follow. Ie regarding returns and return shipping costing more than item. ( check out...
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Review
#1050171 Review #1050171 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Return, Exchange or Cancellation Policy

Epson in Hove, Brighton And Hove - Load of Rubbish.

1.8
Details
Over many tens of years I have used Epson printers. Some were reasonable most were ***. Over the weekend I tried to print one label as many times I tried to put NEW cartridges into the THING it kept on saying cant see cartridges. I put several NEW ones into it and it still would not print. I have spoken to Epson several times in the past about inks and the have always given me the same answer. YOU ARE NOT COVERED IF YOU USE SPURIOUS INKS. What a load of Tosh .Millions of customers use none gen inks simply because manufactures inks are too expensive. Today was the last straw after talking to them, its in bits and in the bin. Smile Epson you just might be the next company to go Belly up with your arrogant attitude. You WONT be able to blame BREXIT for that one either !!!!!
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Review
#909762 Review #909762 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Breaking it into pieces
Cons
  • Keep popping up with error code at ink change
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Never buy Epson products again.

Epson in Vancouver, British Columbia - Ink Delivery

1.7
Details
Ordered ink from Epson website with the promise of 3-4 business day delivery. 8 business days later the ink arrived. Every time I called Epson they claimed it should arrive tomorrow. They even stated this on a Friday, my reply was that Purolator does not deliver on Saturdays. Epson eventually blamed Purolator. After speaking with Purolator they confirmed Epson was at fault due to USA shipping into Canada which takes longer than 3-4 business days (which I believe). I asked Epson to make things right by refunding a portion of what I paid as they broke the agreed contract between buyer and seller. Answer from them was they did nothing wrong and will not! Shame on Epson... buyer beware. Next time I will go to Staples, Costco, Best Buy or other to buy my ink. Next all in one printer will not be an Epson with service and deception like this!
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Review
#810243 Review #810243 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Problem with delivery

Epson in Perth Amboy, New Jersey - Useless technical support

1.5
Details
Printer worked fine until it didn't. I had an error message 0x9d where it told me to restart my printer. After doing so, it prompted me to replace each ink cartridge until all were replaced and then the error message kept popping up. I called epson- they replaced ONE CARTRIDGE to figure out the problem which I already knew. Epson said the printer was broken (DUH) and I could bring it to a service center or purchase a new one through the loyalty program. I said all I want is my money back for my ink. They wouldn't refund me. I don't want a new printer- I just want my money back! I AM NEVER BUYING EPSON AGAIN. Not only was technical support useless, they also spoke to me like I was a child and have never handled a printer before.
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Review
#777495 Review #777495 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • To be determined
Cons
  • Wasted valuable time
  • Keep asking for ink after replaced already
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

Epson Printer - Not 1 bad epson but 4

2.3
Details
I purchased 3 Epson Workforce 4530 All-in-one printers and 1 2540 All-in-one. Two printers lasted 14 months, 1 lasted 9 months and the last never printed correctly from the beginning black or color (2540 Model). All seem to have the exact issue, the color cartridges begin to clog and remain clogged despite tireless cleaning efforts. All the 4530 Models will print in black ink but color has been useless. I am currently looking for additional printers to replace these and was interested in the new eco-printers. That is until I read the eco-printer reviews! Seems this is an ongoing issue the manufacture is obviously aware of. Customer service offered no resolution.
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Review
#767640 Review #767640 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Design
  • Reasonable ink cartridge replacement
Cons
  • Wasted valuable time
  • Quality
  • Product lifespan
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • inkjet
  • Epson Printer
  • Workforce
  • Wp4530
  • wp2450
  • Clogged Ink Head

Epson - Printer Review from Sunrise Manor, Nevada

2.3
Details
Have used my printer about 100 times and have owened my WF2540 for 19 months. Today I try to print all it will do is eject one page of paper then display "Out of Paper" I have tried to update the drivers the firm ware and reset the printers defaults. In every mode copy or print it does the same thing. All tech support tells me is it is out of warranty nothing we can do. But you can sent it to are service center for repair. At twice the cost of purchase! What a waste
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Review
#730278 Review #730278 is a subjective opinion of poster.
Product
Epson Printer
Reason of review
Bad quality

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts
1.9
Details
The Epson website didn't accept my address correctly so they cancelled my order without telling me. I waited almost a week before I called to see what the hold up was. Then, once I got that sorted out, they sent me a defective printer. I spent hours on the phone with...
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1 comment
Anonymous
#1083277

Finding big issues in repairing a EPSON premium home projection system in Kolkata India ..model EH DM 30 HD.4 months the guys have kept my projector in the name of repair and they could find a clue as what to do ..

now They say Epson dont have spares to repair the 3 yr old projector.

I wish to sue the company if they cant help me out.

scpattnayak@yahoo.com

product is at HI tech service . A auth Service outlet of Epson.

KOLKATA .

India.

Can anybody help me to raise my issue to their global head office guys

Review
#555053 Review #555053 is a subjective opinion of poster.
Product
Epson Printer