Epson - Horrid customer service

1.0
Details
I have called support and tried to get my printer to connect and the number just disconnects me

User's recommendation: Never buy an Epson.

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ID
#2302316 Review #2302316 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • No solution to my situation
Loss
$300
Preferred solution
get my printer to work

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Verified Reviewer

Sams Club - An order that was cancelled and I received no notification

I just happened to look at my order with Sams club and found it had been cancelled without any notification..Tried to contact them to find out why and that is a joke..Cant get a human, you just go round and round with a robot..Done with Sams club..

User's recommendation: If you can buy it somewhere else please do..

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ID
#2301176 Review #2301176 is a subjective opinion of poster.
Product
Epson Printer
Preferred solution
Do not shop at sams club again..

Epson - Printer won't work,says its off line

2.5
Details
printer says its off line, customer service in Japan said it was my mac pc .They could help me ifI paided $199.00 for 3 years.

User's recommendation: Not yet unless I don't get a result.

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ID
#2277955 Review #2277955 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Had many problems wit this printer
Cons
  • Does not want to print
Preferred solution
Let the company propose a solution

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Epson - New printer setup

3.6
Details
Great help over the phone. Took a while to fix. Wireless direct without wifi network wouldn't setup. Instruction included in packaging may need to be revised and updated for installation process on Win10 device. Also, the included ink containers in packaged box where less than half full.

User's recommendation: Incredible potential after setup and working.

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ID
#2237376 Review #2237376 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Apprearance
  • Good quality production
  • Small footprint
Cons
  • Firmware update needed out of box
  • Setup instruction out of date
  • Ink reservoirs not full new in box
Loss
$100
Preferred solution
Let the company propose a solution

Epson - Bad printer

5.0
Details
Printer bad ink drag all over photo

User's recommendation: Company good I jus got a bad printer.

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ID
#2183936 Review #2183936 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Epson Printer

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Epson - Printer suppirt

1.4
Details
They sold me a defective product and made it difficult for them to replace the product. They asked me for a deposit for the replacement and said my only other option is to buy a box myself and return it via a label they sent by email. Lack of responsibility and they are incapable of making it right

User's recommendation: Find a different company.

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ID
#2181612 Review #2181612 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Cost
Cons
  • Does not care about their products working for the consumer
Loss
$60
Preferred solution
Let the company propose a solution

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Epson - Suspected soliciting from technician for security plans
Epson - Suspected soliciting from technician for security plans
Update by user Oct 09

I checked my purchase record and found that I bought three year protection plan so I filed a claim and got over 80% of money back. I bought my printer from Walmart and they are out stock now. Other retails’s price for the same model is much higher than the price I...

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ID
#2160639 Review #2160639 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printer works great
Cons
  • One error code and all functions off
Preferred solution
Let company aware if my suspicion is right

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Epson - Printer problem

3.0
Details
Epson - Printer problem
Epson - Printer problem
Epson - Printer problem
Epson - Printer problem
I called Epson because after printer did update it did not recognize any ink cartridge original or generic. I spend an hour and a half with them, and all the wanted to know was about the inks. After so long of speaking emails and pics their answer was send us more pics. Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records.

User's recommendation: buy canon.

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ID
#2158745 Review #2158745 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Nice product
Cons
  • Can not use printer after update
Loss
$130
Preferred solution
Let the company propose a solution

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Verified Reviewer
1.0
Details
Epson - VERY INCONVENIENT
Wtf is this My package should've been an Epson Expression xp-970 Printer not printer ink. Today is Friday and I have no Idea what their employees sent to My house .I PAID EXTRA MONEY to expedite shipping so the printer would arrive by saturday. I also stayed home a...
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ID
#2152894 Review #2152894 is a subjective opinion of poster.
Product
Epson Printer
Loss
$640
Preferred solution
Price reduction

Epson Reviews

  1. 128 reviews
  2. 50 reviews
  3. 29 reviews
  4. 6 reviews
  5. 4 reviews
Epson reviews

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Epson - Pathetic service

2.0
Details
I bought a sublimation printer, now they dont want to repair it because i used sublimation ink. Duhhhhhh, it is a sublimation printer. Your staff sold me this printer.
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ID
#2144189 Review #2144189 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printing
Cons
  • Printing
Loss
$2000
Preferred solution
Full refund

Epson - My prainter keep turn off

5.0
Details
I am having problems with my prainter it keep turn off I never setting like that so please help me
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ID
#2135246 Review #2135246 is a subjective opinion of poster.
Product
Epson Printer

Epson - No response from anyone

1.0
Details
No body bothered to respond back on my concern . Work done with advance payment , delayed and not done as per standard. Payment made but not satisfied . Very Bad experience !

User's recommendation: Don’t waste your money.

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ID
#2122214 Review #2122214 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Decent printers
Cons
  • Quality
Preferred solution
Let the company propose a solution

Currys Pcworld - Impossible to talk or email anyone about an overdue order.

I placed an order on 06/08/2020 delivery was quoted 13/08/2020 I have not received it, cannot talk to anyone, cannot access any delivery information. I would like to cancel the order and purchase elsewhere

User's recommendation: Don't buy off Currys.

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ID
#2121120 Review #2121120 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Rubbish customer service
  • Terrible customer service after paying
Preferred solution
Deliver product or service ordered

Epson - Brick

1.0
Details
This is my third Epson printer last two were pretty good this one has been bricked after update. I will never buy another Epson printer again I invested in a color laser printer never buying ink again. Epson as a company should go out of business there are a bunch of *** with no support after you buy the product they break it *** YOU epson.

User's recommendation: NEVER BUY AN EPSON WORST PRINTER CO. IN THE WORLD.

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ID
#2041885 Review #2041885 is a subjective opinion of poster.
Product
Epson Printer
Loss
$80
Preferred solution
Full refund

Epson - Printer problems

5.0
Details
printer jammed and printing random patters and colors: (
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ID
#1928577 Review #1928577 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Epson Printer