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Verified Reviewer

New driver downloads prevent use of non-Epson ink cartridges

I got an error message indicating I needed to download new Epson drivers. I downloaded them. Then I got an error message my ink cartridges could not be recognized. They are new EZ-Link ink cartridges. Now the printer is stuck on the error message, and I cannot print anything - the printer is now useless until I purchase new Epson cartridges.

User's recommendation: DO NOT BUY AN EPSON PRINTER.

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ID
#2346834 Review #2346834 is a subjective opinion of poster.
Location
Sacramento, California
Product
Epson Printer
Pros
  • Had many problems wit this printer
Cons
  • Unhelpful in all aspects
Loss
$229
Preferred solution
Let the company propose a solution
i purchased an Epson xp-6000 printer in 2019. Despite hours of frustrating efforts to connect the #$%@!! thing, via non-operational CD, extra money paid at purchase for easy set-up, online assistance, and even buying a new computer, this wonderful device cannot print a...
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ID
#2325748 Review #2325748 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • 2000 dollars projector with motherboard that lasts 3 years
  • Printer is frustrating piece of junk
  • Printer is junk
Loss
$200
Preferred solution
Let the company propose a solution

Epson - Horrid customer service

I have called support and tried to get my printer to connect and the number just disconnects me

User's recommendation: Never buy an Epson.

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ID
#2302316 Review #2302316 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • No solution to my situation
Loss
$300
Preferred solution
get my printer to work

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Verified Reviewer

Sams Club - An order that was cancelled and I received no notification

I just happened to look at my order with Sams club and found it had been cancelled without any notification..Tried to contact them to find out why and that is a joke..Cant get a human, you just go round and round with a robot..Done with Sams club..

User's recommendation: If you can buy it somewhere else please do..

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ID
#2301176 Review #2301176 is a subjective opinion of poster.
Product
Epson Printer
Preferred solution
Do not shop at sams club again..

Epson - Printer won't work,says its off line

printer says its off line, customer service in Japan said it was my mac pc .They could help me ifI paided $199.00 for 3 years.

User's recommendation: Not yet unless I don't get a result.

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ID
#2277955 Review #2277955 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Had many problems wit this printer
Cons
  • Does not want to print
Preferred solution
Let the company propose a solution

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Verified Reviewer

Epson - New printer setup

Great help over the phone. Took a while to fix. Wireless direct without wifi network wouldn't setup. Instruction included in packaging may need to be revised and updated for installation process on Win10 device. Also, the included ink containers in packaged box where less than half full.

User's recommendation: Incredible potential after setup and working.

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ID
#2237376 Review #2237376 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Apprearance
  • Small footprint
  • Refillable ink tank
Cons
  • Firmware update needed out of box
  • Software didnt self-install
  • Setup instruction out of date
Loss
$100
Preferred solution
Let the company propose a solution

Epson - Bad printer

Printer bad ink drag all over photo

User's recommendation: Company good I jus got a bad printer.

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ID
#2183936 Review #2183936 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Epson Printer

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Verified Reviewer

Epson - Printer suppirt

They sold me a defective product and made it difficult for them to replace the product. They asked me for a deposit for the replacement and said my only other option is to buy a box myself and return it via a label they sent by email. Lack of responsibility and they are incapable of making it right

User's recommendation: Find a different company.

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ID
#2181612 Review #2181612 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Cost
Cons
  • Does not care about their products working for the consumer
Loss
$60
Preferred solution
Let the company propose a solution

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Verified Reviewer
Epson - Suspected soliciting from technician for security plans
Epson - Suspected soliciting from technician for security plans
Update by user Oct 09, 2020

I checked my purchase record and found that I bought three year protection plan so I filed a claim and got over 80% of money back. I bought my printer from Walmart and they are out stock now. Other retails’s price for the same model is much higher than the price I...

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ID
#2160639 Review #2160639 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printer works great
Cons
  • One error code and all functions off
Preferred solution
Let company aware if my suspicion is right

Epson Reviews

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Epson reviews

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Verified Reviewer

Epson - Printer problem

Epson - Printer problem
Epson - Printer problem
Epson - Printer problem
Epson - Printer problem
I called Epson because after printer did update it did not recognize any ink cartridge original or generic. I spend an hour and a half with them, and all the wanted to know was about the inks. After so long of speaking emails and pics their answer was send us more pics. Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records.

User's recommendation: buy canon.

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ID
#2158745 Review #2158745 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Nice product
Cons
  • Can not use printer after update
Loss
$130
Preferred solution
Let the company propose a solution

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Verified Reviewer
Epson - VERY INCONVENIENT
Wtf is this My package should've been an Epson Expression xp-970 Printer not printer ink. Today is Friday and I have no Idea what their employees sent to My house .I PAID EXTRA MONEY to expedite shipping so the printer would arrive by saturday. I also stayed home a...
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ID
#2152894 Review #2152894 is a subjective opinion of poster.
Product
Epson Printer
Loss
$640
Preferred solution
Price reduction

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Verified Reviewer

Epson - Pathetic service

I bought a sublimation printer, now they dont want to repair it because i used sublimation ink. Duhhhhhh, it is a sublimation printer. Your staff sold me this printer.
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ID
#2144189 Review #2144189 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Printing
Cons
  • Printing
Loss
$2000
Preferred solution
Full refund

Epson - My prainter keep turn off

I am having problems with my prainter it keep turn off I never setting like that so please help me
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ID
#2135246 Review #2135246 is a subjective opinion of poster.
Product
Epson Printer

Epson - No response from anyone

No body bothered to respond back on my concern . Work done with advance payment , delayed and not done as per standard. Payment made but not satisfied . Very Bad experience !

User's recommendation: Don’t waste your money.

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ID
#2122214 Review #2122214 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Decent printers
Cons
  • Quality
Preferred solution
Let the company propose a solution

Currys Pcworld - Impossible to talk or email anyone about an overdue order.

I placed an order on 06/08/2020 delivery was quoted 13/08/2020 I have not received it, cannot talk to anyone, cannot access any delivery information. I would like to cancel the order and purchase elsewhere

User's recommendation: Don't buy off Currys.

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ID
#2121120 Review #2121120 is a subjective opinion of poster.
Product
Epson Printer
Cons
  • Terrible customer service after paying
  • Rubbish customer service
Preferred solution
Deliver product or service ordered