Product: Epson Printer Clear all filters (61 of 61 reviews match)
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Epson printers suck!

I purchased an epson printer over a month ago and it has never worked correctly. I have to turn it on and then turn it off to get it to work. And it won't print properly even with new catridges! It is suppose to work wirelessly and doesn't, I have to waste page after page of paper in the hopes that it figures out it's issue and prints a full page. This printer is brand new and I'm going to have to spend money on a new printer again! I should have stuck with my old HP.
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Epson Printer
#325892
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I have the Workforce 40 which I bought because it is wireless. Well, I bought a new router and now the printer doesn't work after following all the *** instructions on the Epson website. Their help on their site is absolutely worthless. Of course they don't have an...
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Anonymous
support

The reason there is no 800 number is people use that for the user guide! Doesnt work because you dropped your laptop? Too lazy to find the power button? Cant remember your ...

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Epson Printer
#316781
I wish I had visited this website before my company bought few Epson printers. We bought Epson Workforce all-in-one printer and had to send it back 3 times for brand new replacements! All replacements broke down less than 3 months after receiving them. Once there is...
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Anonymous
james Smith

Such A useful information to resolve epson printer not responding error it really works thank you so much for this. To know more about epson printer error and its solution Vis...

Anonymous
Martina

Thank you for posting such a great article! I found your post & it is perfect for my needs in Epson WorkForce Pro WF-4730. It's a Wireless all-in-One color inkjet printer. And...

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Epson Printer
#313264

Epson specializes in customer "no service"

Long story. I have multiple Epson printers in my small business. Their customer no service department wasted weeks of my time -- sending me a printer cartridge to see if there was "really a problem". When I asked to speak to a supervisor, I was first of all told they didn't want to speak to me. I was put thru only after I told them I was going to post this complaint. However, her mantra was the same. It was all about the company's policy; nothing about the customer's needs. As I told her, it must be nice to be big enough that your customers are unimportant.
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Epson Printer
#309466
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Epson NX 430 Tech Support

I am the owner of a new Epson NX 430 all in one printer. it's defective with poor print quality and under warranty. I've now spent over 1.5 hrs with tech support on 3 separate calls. Though they spoke English the process was very painful. My Ref # 120 320 001 960. The replacement unit was sent last week Thursday and to be delivered in 2 days and I had to give a credit card to secure the exchange for $89. They charged the credit card in less than 24 hrs. The unit cost $50 but I was told that when they received the defective unit returned by me that my account would be credited. After getting off the phone a few minuets ago with tech support who again promised me 24 hr delivery I decided to file a complaint. This has been a very poor experience and I will not purchase another Epson product!
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Epson Printer
#308070
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i bought a new printer. yes an epson ! they were all over town, well it wont install as wireless. called tech. they just said i didn't set it up right and hung up. finally i got it to connect direct not wireless, and on my back up computer, so i networked them and...
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smedrik
smedrik

What they don\'t tell you is that your wireless connection needs to be configured with a wired connections. It is ***, I know. Another thing you are not informed of is tha...

Product
Epson Printer
#226856

EPSON; A company that doesn't care

The first (only) Epson product I ever purchased was a Workforce 600 all-in-one wireless printer that worked great for 10 months. Then the black ink would not print. Within the Epson warranty period and after emails and telephone calls to customer service (in Malaysia) they said would replace he printer. Within 5 days came the Epson printer box, containing a used, scratched, marred re-furbished printer covered in fingerprints. To my dismay, I set it up following the on screen instructions AND...............You guessed it, it would not work and was broken also. I called back to Epsons so called service department to complain and request a NEW printer, but (MJ) stated the service department will only send what they have in stock and that there are no new printers in the warehouse. After expressing my dismay (professionally - no rude/foul language) MJ stated that a 10 month old printer (within warranty) is not new, so they cannot replace the printer with a new one. I then requested an up-grade, which he stated that Epson could not/would not do. I then requested my original price back from Epson, which.......you guessed it, they could not do. So, I agreed to accept yet another used/refurbished/scratched/marred/smudged printer just so I can print/scan/fax documents. Now having two Epson Workforce 600s (original & replacement) to return, there will not be a third. If this one doesn't work, I'm going to sue them in small claims court for the original price of the printer+ink+time+gas+headache fee. Apparently the only way to get service and satisfaction from a large corporation's in America is with a law suit...terrible.
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Epson Printer
#174049
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Epson its wireless. Yeah right!!

I bought the workforce 600 wireless printer and for a while worked well. About 4 months ago the wireless part stopped working. I did all the possible changes nothing happen. I tried to contact customer service no success. I bought new ink and I bought a new router. I made it work for a little while with a USB, but now not even with that. I have a all-in-one printer less than a year and it is already bad. The printer works but no the wireless part that means every thing has to be save to a USB and then put directly in the printer. A lot of work. My Helmet Packard I had it for 7 years and it was as good as new when I throwed it away. My husband wanted a wireless printer. Wrong! Stay away from this product
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Epson Printer
#168758
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Epson Sucks

Epson printers are such garbage. I've used multiple models ranging from all-in-one printers to standard printers. The print loses quality after a short time and this latest printer is *** me off even more... Fresh out of the box, one of the 6 ink cartridges doesn't work (magenta). I can't print anything (not even black and white) because this one cartridge does not work. Such BS. EPSON IS GARBAGE. Such large printers that eat up space, but don't even work well. So ***. I'm pissed because I need to print! *** EPSON PRINTERS!
Product
Epson Printer
#168720
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Epson Rebate has given me the run-around about rebate

I purchaed a camera from Worf camera and the sales person said that they were running a deal that if you purchaed an Epson printer for $70, that they Epson would give you a rebate check for $70, so basically I would get a printer for the price of sales tax. I didn't need another printer, but what the heck. So now it's going on 6 months with phone call after phone call and fax after re-faxing them to get them to fulfill their end of the bargin. The manager there (Debbie G) has been left several messages, and of course refuses to retuen my phone calls. I had to contact someone at their corporate office and of course they said that the rebate center has my rebate and would send it out asap. That was over 5 weeks ago. I own my company and use several computers and printers and I will make it my life's blood never to purchase a single item from Epson.
Benton, Illinois
Product
Epson Printer
#141329
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