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I updated my printer software (big mistake). You see, Lexmark lost a case to 3rd party ink makers/sellers that allowed the 3rd party companies to continue to make and sell 3rd party ink which is much less money and most people would obviously use it.

I am assuming on this but I am guessing the plan was to make the money on the ink, which by the way costs more than the printer did.

So unbeknownst to me my software update contained a block for 3rd part ink. I was not a happy camper! None of my ink would work and before I knew why I had opened 3 cartridges, ruining them because they dry out if not used. I tried to reseal but it did not work.

I downgraded the software, it took hours of uninstalling and re-installing, only got it working again because I had the old firmware in my downloads from last year as they removed the older version from their website.

I will never, ever buy this brand again. I went out and bought a new printer, a brother and so far no issues. It is a solid printer and I got a good deal on it. I think I am sticking with brother as I have had no issues with 3rd party ink but also the ink for my brother printer is reasonable so I do not spend much on their ink, one XXL catridge is $15 and that to me is a great price.

The model I got is MFC-J485DW and I have had it almost a year, I use it at work and print allot, it has worked without issue and I have used both brand ink and a number of 3rd party and find the brand to be better as far as quality and lasting the longest. So I tend to buy brother ink. Anyhow, I added this because I like to back good products and my epson printer was a headache I did not need. Done with the brand for good.

It was a poor choice on their part as I am sure I am not the only customer who will not be recurring!

The printer itself was okay, I have never gotten the wireless to work properly on the Epson, my new brother printer works out of the box without issue. My advice to Epson, charge less for ink and more for the printer, I would prefer to pay more for my printer and then have ink that is affordable, please fix the wireless printing set up, I am good with computer related items and I could not get it working.

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