Contact Information

You can contact the customer service of Epson calling Epson's phone numbers.

Toll-Free Number:

  • (800) 228-3964

Customer Service:

  • (800) 444-1527 Returns & Exchanges

Sales & Product Inquiries:

  • (800) 463-7766
  • (800) 228-3964
  • (408) 922-0238
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Currently you can call only US numbers.

Epson Website:

Epson Online Chat:

Epson Emails:

  • Legal Privacy Inquiries
  • Legal Privacy Inquiries
  • Legal
  • Media

Corporate Office Address:

Epson America, Inc.
3840 Kilroy Airport Way
Long Beach, California 90806
United States

Help in Social Networks:

Epson Rating and Reviews

Rating details

1.6
more details
Product or Service Quality
Customer service
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Epson Customer Service Calls

266 TOTAL
CALLS
4% SUCCESSFUL
CONNECTIONS
00:40 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Epson to Ask about:

Product/ Service Question:

  • “Block printing not working. L380”
  • “Cannot connect to internet” , Review # 2032076
  • “Printer not working”

Staff Question:

  • “For service of epson printers”
  • “Ink pad service”
  • “My Epson printer need service and cleaning.”

Request for Information Question:

  • “Product questions”
  • “Question about ink cartridges”
  • “Need help set up my printer”

Return/ Replace Question:

  • “Return call”
  • “Bought the epson XP 446 printer and we have not had it for but 8 months and it is no longer printing. We still have the box and wondering if we can ship it to you to be exchanged for a new one” , Review # 1802081

Shipping and Delivery Question:

  • “Shipping old printer back , but there is an issue with shipping label code”
  • “I never received my cord”

Payments and Charges Question:

  • “Got charged twice”
  • “I want my deposit back”

Account Question:

  • “SSID password”

Cards Question:

  • “My printer stopped printing cause comes up a message saying to insert a memory card”

Other Question:

  • “Difficulty double sided printing”
  • “Kendallpustejovsky@icloud.Com”
  • “Epson projectors”

About

Epson Terms of Service
This Site, as well as the rights to and use of the material contained herein, is subject to protection in accordance with Japanese law. The copyright for materials supplied on this Site belongs to the Seiko Epson Corporation or to other third parties. None of the materials contained herein may be copied, modified, distributed, published, downloaded, uploaded, posted, or transmitted, whether in full or in part, in any form or in any way, without the prior written approval of the Seiko Epson Corporation or the copyright owner. Trademarks, service marks, and logo marks used and displayed on this Site are the registered trademarks or unregistered trademarks of Seiko Epson Corporation or third parties. The name "Seiko Epson Corporation" and the EPSON logo may not be used in any way, including withlut limitation, advertising related to distribution of materials on this Site, without the prior written permission Seiko Epson Corporation.
To read more: http://global.epson.com/privacy/global_termsofuse.htm
Top Epson Services

Technical Support, Customer Care, Electronics Review Listing

Top Epson Products

Printer, Ink Cartridge, Wf-3640 Printer

Epson Pros and Cons

Pros: Printer, To be determined, Prinkter worked until the update that sabotaged it, Reasonable ink cartridge replacement, Product before they changed it

Cons: Does not care about their products working for the consumer, Customer support, Customer service, Printer is junk, Keep ask 4 ink after put new ink

Related Companies

Seiko, Seiko Clock, Pulsar Watches, Wako co, Seiko Time Systems

Summary

Seiko Epson Corporation is a Japanese company that was initially established by Hisao Yamazaki as Daiwa Kogyo, Ltd. Epson was founded in 1942. The company is headquartered in Suwa, Japan. In 1982 the corporation was officially named Epson Corporation and introduced first handheld computer in the world. In 1985 the corporation merged with Suwa Seikosha Co., Ltd. Epson manufactures inkjet, dot matrix, laser printers, scanners, and many other information-related types of equipment, electronic devices and different precision products. The tagline of the company is: "Exceed your vision." Besides, the company manufactures Seiko timepieces.

Epson has numerous subsidiary companies all over the world.

Epson reviews and complaints

Epson is ranked 185 out of 792 in Gadgets and Accessories category

Area Served

USA

Payment Methods

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