Contact Information

You can contact the customer service representative of Epson calling Epson's helpline phone numbers.

Toll-Free Number:

  • (800) 228-3964

Customer Service:

  • (800) 444-1527 Returns & Exchanges

Sales & Product Inquiries:

  • (800) 463-7766
  • (800) 228-3964
  • (408) 922-0238
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Currently you can call only US numbers.

Epson Website:

Epson Online Chat:

Epson Emails:

  • Legal Privacy Inquiries
  • Legal Privacy Inquiries
  • Legal
  • Media

Corporate Office Address:

Epson America, Inc.
3840 Kilroy Airport Way
Long Beach, California 90806
United States

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Epson Rating Based on 229 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Epson Customer Service Calls

1.2K TOTAL
CALLS
01:13 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epson Customer Service?

Product/ Service Question:

  • “My printer is not working”
  • “Printer not working”
  • “About buying a printer”

Staff Question:

  • “For service of epson printers”
  • “Need service”
  • “Printer says its off line, customer service in Japan said it was my mac pc .They could help me ifI paided $199.00 for 3 years.”

Request for Information Question:

  • “Printer question”
  • “Product questions”
  • “Need help set up my printer”

Return/ Replace Question:

  • “I just replaced the nlaclnink in my epson wf 4730 and it cant read it ive put 2 more on now and nithing”
  • “Return call”
  • “Upset over ink cartridges needing replacement after 4 sheets printed”

Shipping and Delivery Question:

  • “I need all size papers all in one colour printer for office use”
  • “Print not coming”
  • “Not sizing photo”

Account Question:

  • “Forgot WiFi password for printer”
  • “Epson L3156 wifi password pta nhi lg rhe”
  • “SSID password”

Payments and Charges Question:

  • “Got charged”
  • “Got charged twice”
  • “I want my deposit back”

Cards Question:

  • “Trying to find a greeting card printer”
  • “My printer stopped printing cause comes up a message saying to insert a memory card”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Complaint regarding cancelled order”

Other Question:

  • “Printer error”
  • “Demage”
  • “Printer not printing”

About

Epson Terms of Service
This Site, as well as the rights to and use of the material contained herein, is subject to protection in accordance with Japanese law. The copyright for materials supplied on this Site belongs to the Seiko Epson Corporation or to other third parties. None of the materials contained herein may be copied, modified, distributed, published, downloaded, uploaded, posted, or transmitted, whether in full or in part, in any form or in any way, without the prior written approval of the Seiko Epson Corporation or the copyright owner. Trademarks, service marks, and logo marks used and displayed on this Site are the registered trademarks or unregistered trademarks of Seiko Epson Corporation or third parties. The name "Seiko Epson Corporation" and the EPSON logo may not be used in any way, including withlut limitation, advertising related to distribution of materials on this Site, without the prior written permission Seiko Epson Corporation.
To read more: http://global.epson.com/privacy/global_termsofuse.htm
Top Epson Services

Technical Support, Customer Care, Shipping Service

Top Epson Products

Printer, Ink Cartridge, Wf-3640 Printer

Epson Pros and Cons

Pros: Printer, To be determined, Prinkter worked until the update that sabotaged it, Reasonable ink cartridge replacement, Ease of use and print quality

Cons: Does not care about their products working for the consumer, Customer service, Customer support, Quality, Printer is junk

Related Companies

Seiko, Pulsar Watches, Seiko Clock, Wako co, Seiko Time Systems

Summary

Seiko Epson Corporation is a Japanese company that was initially established by Hisao Yamazaki as Daiwa Kogyo, Ltd. Epson was founded in 1942. The company is headquartered in Suwa, Japan. In 1982 the corporation was officially named Epson Corporation and introduced first handheld computer in the world. In 1985 the corporation merged with Suwa Seikosha Co., Ltd. Epson manufactures inkjet, dot matrix, laser printers, scanners, and many other information-related types of equipment, electronic devices and different precision products. The tagline of the company is: "Exceed your vision." Besides, the company manufactures Seiko timepieces.

Epson has numerous subsidiary companies all over the world.

Epson reviews and complaints

Epson is ranked 228 out of 805 in Gadgets and Accessories category

Area Served

USA

Payment Methods

PayPalVISAAmerican Express

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