Epson Phone Numbers and Emails

Toll-Free Number:

  • (800) 228-3964
    Toll Free

Customer Service:

  • (800) 444-1527
    Returns and Exchanges
  • (408) 922-0238

Accessibility:

  • (562) 276-1311

Sales/ Reservations:

  • (800) 463-7766

Epson Emails:

Accessibility
Legal
Privacy Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Epson Contact Information

Epson Website:

Epson Help Center:

Corporate Office Address:

Epson America, Inc.
3131 Katella Avenue
Los Alamitos , California 90720
United States
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Customer Service Rating and Reviews

1.3 / 5
Bad
Phoenix R Zst
Defective printer and horrible customer service experience
1.6

They sent me a defective printer and refuse to do anything about it.
The printer stains my photos with red tint which happens in random spots, inconsistently and theres no single setting that...

Pissedconsumer3558588
Wish I could do individual reviews on customer service
1.4

The printer is still not printing correctly and I call today to inquire about the paper that I was told that I will be getting only to be told that in on back order. Im still waiting on help to g...

Summary of Epson Customer Service Calls

3.7K TOTAL
CALLS
05:11 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epson Customer Service?

Product/ Service Question:

  • “Printer not working”
  • “Printer issues want connect to my computer”
  • “I was employed by epson America and social security has know proff of me working there so I need someone to assist me so i can get all of my social security benefits please”

Staff Question:

  • “Printer service”
  • “Epson printer L130 service work”
  • “For service of epson printers”

Request for Information Question:

  • “Need help set up my printer”
  • “Printer questions”
  • “Check on return”

Return/ Replace Question:

  • “Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it can't print out color, I tried to return it back”
  • “Replacement or ink cartridges”
  • “Replacement”

Shipping and Delivery Question:

  • “Shipment”
  • “Missing items”
  • “Shipping label”

Account Question:

  • “Not geting wifi password”
  • “Can’t put down my password.”
  • “Need to change my password”

Payments and Charges Question:

  • “Billking lights”
  • “Bill”
  • “Got charged”

Cards Question:

  • “Trying to find a greeting card printer”
  • “My printer stopped printing cause comes up a message saying to insert a memory card”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Complaint regarding cancelled order”

Other Question:

  • “Setup Printer”
  • “Photo print problem”
  • “Sajid”

About

Epson Terms of Service
This Site, as well as the rights to and use of the material contained herein, is subject to protection in accordance with Japanese law. The copyright for materials supplied on this Site belongs to the Seiko Epson Corporation or to other third parties. None of the materials contained herein may be copied, modified, distributed, published, downloaded, uploaded, posted, or transmitted, whether in full or in part, in any form or in any way, without the prior written approval of the Seiko Epson Corporation or the copyright owner. Trademarks, service marks, and logo marks used and displayed on this Site are the registered trademarks or unregistered trademarks of Seiko Epson Corporation or third parties. The name "Seiko Epson Corporation" and the EPSON logo may not be used in any way, including withlut limitation, advertising related to distribution of materials on this Site, without the prior written permission Seiko Epson Corporation.
To read more: http://global.epson.com/privacy/global_termsofuse.htm
Top Epson Services

Technical Support, Customer Care, Shipping Service

Top Epson Products

Printer, Ink Cartridge, Wf-3640 Printer

Epson Pros and Cons

Pros: Printer, To be determined, Prinkter worked until the update that sabotaged it, Reasonable ink cartridge replacement, No solution to my situation

Cons: Does not care about their products working for the consumer, Customer service, Quality, Customer support, Waste money

Related Companies

Seiko, Pulsar Watches, Seiko Clock, Seiko Instruments, Time Module

Summary

Seiko Epson Corporation is a Japanese company that was initially established by Hisao Yamazaki as Daiwa Kogyo, Ltd. Epson was founded in 1942. The company is headquartered in Suwa, Japan. In 1982 the corporation was officially named Epson Corporation and introduced first handheld computer in the world. In 1985 the corporation merged with Suwa Seikosha Co., Ltd. Epson manufactures inkjet, dot matrix, laser printers, scanners, and many other information-related types of equipment, electronic devices and different precision products. The tagline of the company is: "Exceed your vision." Besides, the company manufactures Seiko timepieces.

Epson has numerous subsidiary companies all over the world.

Epson reviews and complaints

Epson is ranked 281 out of 860 in Gadgets and Accessories category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAAmerican Express

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