Epson Phone Numbers and Emails

Toll-Free Number:

  • (800) 463-7766
Send Message

Customer Service:

  • (503) 645-1118
    Hillsboro, Oregon
  • (360) 577-8900
    Longview, Washington
  • (800) 444-1527
    Returns and Exchanges
  • (800) 533-3731
  • +8 126 652 3131


  • (562) 276-1311 ext 2

Epson Emails:

Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Hillsboro, Oregon
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Epson Website:

Epson Help Center:

Corporate Office Address:

Seiko Epson Corp.
3-3-5 Owa, Suwa-shi
Nagano, Nagano 392-8502

Other Info (opening hours):


Monday - Friday: 7:00am - 4:00pm

Other Locations:

3131 Katella Avenue,

Los Alamitos,

California 90720,

United States

3950 NE Aloclek Drive


Oregon 97124,

United States

Fax: +1-503.690.5450

1850 Prudential Boulevard,


Washington 98632,

United States

Fax: +1-360.577.8111

Epson Customer Service Reviews

1.4 / 5
Lyriq Gyu
First printer won't feed paper. second printer won't print from computer

Customer service is terrible,not knowledgeable of the product, poor phone connection static on every call. ended correcting the problem on my own by trial and...

Read full review
Kara M Kwc
Poor customer service, poor phone connection

Customer service is unreliable, phone calls get disconnected and difficult to hear representative due to poor connection. Sent Printer to Epson due to ink pads...

Read full review

How Good is Epson's Customer Service?

Tymel Uxn
Tymel Uxn
Feels Disappointed | May 02, 2023

Do not recommend this brand to colleagues

Read full quote
Lesle Fyj
Lesle Fyj
Feels Disappointed | Apr 08, 2023

This is a fee based service, not Epson.

Read full quote
Cherysh Vgw
Cherysh Vgw
Feels Satisfied | Mar 30, 2023

The girl was very very helpful. Sweet girl knowledgeable.

Read full quote
Willian Jkd
Willian Jkd
Feels Disappointed | Mar 15, 2023

Nothing complimentary. When you put people on the phone, where English is their second or third language there is always a problem and a partially deaf customer doesn't make for a conductive conversation. I have purchased two Epson and had problems with both. Will never buy another Epson.

Read full quote
Barbara W Aas
Barbara W Aas
Feels Disappointed | Mar 10, 2023

The woman was very nice she tried her best. She did send me an update for the printer driver. However when I tried to install it I was not successful. I did tell here that the printer had an error message that new firmware needed to be set up on the printer itself. So I had to mess around with the computer myself and finally add the new firmware to the printer, then I was able to successfully add the printer driver she sent me. She got off the phone once i received the printer driver she did not stay online with me to ensure everything worked.

Read full quote
Brenya Lwc
Brenya Lwc
Feels Disappointed | Feb 21, 2023

I didn’t get to speak with anyone and question on how to download a driver for a XP 4200 was not answered. Please contact me

Read full quote

Summary of Epson Customer Service Calls

04:28 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epson?

Product/ Service Question:

  • “Printer stopped working”
  • “Printer not working L3215”
  • “Printer not working”

Staff Question:

  • “Services”
  • “The ink pad need service”
  • “Services requarid”

Request for Information Question:

  • “To find out what Epson customer service would be like BEFORE I purchased a printer. Glad I did. I was going to buy but after the call to Epson -- I bought another HP.”
  • “Printing questions”
  • “I need help with my Epson 1400 photo printer”

Return/ Replace Question:

  • “Replacement”
  • “Ink return”
  • “Replace a bulb in my home projector”

Shipping and Delivery Question:

  • “Wrong order”
  • “Missing items”
  • “To see if a product has shipped”

Account Question:

  • “To sit up my password”
  • “Password Problem”
  • “Not geting wifi password”

Payments and Charges Question:

  • “Billking lights”
  • “Bill”
  • “Got charged”

Refund Question:

  • “Refund”

Cards Question:

  • “Trying to find a greeting card printer”
  • “My printer stopped printing cause comes up a message saying to insert a memory card”

Activation/ Cancellation Question:

  • “On December 27 I bought an ink for mu XP-6000. After the installation, It' cancelling the printing request It can only make cop”
  • “Complaint regarding cancelled order”

Website/ Application Question:

  • “Cannot access website”

Other Question:

  • “Scan to email”
  • “Error maintenance box”
  • “Faulty product”


Related Companies

Seiko, Pulsar Watches, Time Module, Lorus Watches, Seiko Clock


Seiko Epson Corporation is a Japanese company that was initially established by Hisao Yamazaki as Daiwa Kogyo, Ltd. Epson was founded in 1942. The company is headquartered in Suwa, Japan. In 1982 the corporation was officially named Epson Corporation and introduced first handheld computer in the world. In 1985 the corporation merged with Suwa Seikosha Co., Ltd. Epson manufactures inkjet, dot matrix, laser printers, scanners, and many other information-related types of equipment, electronic devices and different precision products. The tagline of the company is: "Exceed your vision." Besides, the company manufactures Seiko timepieces.

Epson has numerous subsidiary companies all over the world.

Epson reviews and complaints

Epson is ranked 596 out of 2242 in Appliances and Electronics category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAAmerican Express

Compare Epson To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hewlett Packard
1482 reviews
179 reviews
693 reviews
Write a review
Do you have something to say about Epson? What happened? What can we help you with?
Submit review Don't show this popup