Epson
Reviews and Complaints
Epson Net Promoter Score (NPS)
- 17% Promoters
- 8% Passives
- 75% Detractors
Epson's estimated NPS of -58 considered to be low. 17% of users would likely recommend Epson to a friend or colleague.
Epson Reviews
Central Islip, New York
Tech support does not respond
User's recommendation: do not purchase this printer had it less than a year and all headaches
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Verified ReviewerGarbage!
Preferred solution: A bigger sledge-hammer.
User's recommendation: SLEDGE-HAMMER REHAB.
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Verified ReviewerNo help given only a review sent
Preferred solution: help setting up
User's recommendation: answer phone
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Verified ReviewerAfter doing the last update for my Epson printer, my computer can no longer recognize my printer. I need to talk to a technical support person, but can’t get a hold of one.
Preferred solution: Service technologist to talk to me on the phone.
User's recommendation: Customer service number that people will actually answer.
Milwaukee, Wisconsin
Printer malfunction
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Same issue. Epson ET-4760 was flawless until I downloaded their upgrade and now it's a hopeless case. tech support still can't figure out the problem.