Unclaimed
Epson
Reviews and Complaints
410K
CLAIMED LOSSES
508
TOTAL REVIEWS
56.8K
PAGE VIEWS
5
ISSUES RESOLVED
Epson Reviews
New Reviewer
Epson L220
Epson L220 printer not working. Please call me. Epson printer replacement. New Epson printer price in India
ID
Location
Kolkata, West Bengal
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Printers are CRAP!!!!!
I know printer manufacturers want you to use their ink, but my WF-3720 is deciding that I need to only use Epson Paper. I am going to call the better business bureau, as I think this is illegal!
User's recommendation: Unless you are going to buy Epson Paper, STAY away from Epson Printers!
ID
Location
Gloucester, Virginia
Preferred solution
Let the company propose a solution
Printer 4730 will not print after a move
I contacted your company to get my 4730 Epson printer to print. Recently I moved 300 miles south and got new wifi svcs - but even after entering the wifi info, still no prints. When speaking to the Epson rep, I ended up with no resolution. Now I'm in my new home 2 mos later with a printer not providing me work for my business. VicToria
User's recommendation: At times, you will end your discussions with tech support and have no resolution.
ID
Location
Beaumont, Texas
New Reviewer
Two failed Epson ET-4750 printers
The quality control the ET-4750 eco-tank refillable printers is horrendous. In my opinion, Epson produced a very poor quality printer that failed to operate in the first 6 months of usage. They did replace the original printer I purchased with a refurbished one which in very short period of time also failed to operate. I barely used any of the ink in either printer. I will not buy or ever recommend buying any of their printers.
User's recommendation: Stay away from Epson printers.
ID
Cons
- Junk
- Warranty support
Loss
$397
Preferred solution
Let the company propose a solution
New Reviewer
Tech support sucks
I had a few (I still do) some problems with scanning pictures into my computer. Getting errors and some pounding noise when scanning. I called tech support and she did not have a clue. I could tell she was only reading something. She kept telling me to wait as her computer was loading. I waited for an hour for someone to answer and I had to get her. We never really got to my problem when she hung up. I replaced an old epson scanner becuause of the ad for photos and this one is really bad and it cost more than my old one.
ID
Location
North Ridgeville, Ohio
New Reviewer
Service l805
ALL LIGHTS ARE BLINKING SAME TIME, SO I AM UNABLE TO PRINT ANY DOCUMENT. ALL OF INKS USED IN MY PRINTER ARE ORIGINAL EPSON INK
ID
Location
Kolkata, West Bengal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPrinter 4730 will not print after a move
After speaking with the customer rep, I knew no more what steps I should take than before I called. He said I need 2G and I have no way of knowing what that means. Also, my printer still does not work.
ID
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer
Need service of printer L3110
I purchased above mention printer on Feb 2020, now it is not printing so I need servicing of full printer.
ID
Location
Ahmedabad, Gujarat
New Reviewer
Et-3500
Your technical support person was fine it just took three hours for me to find a phone number I had to *** and moan call some other number of some micro somewhere to get a *** phone number I was chatting for three hours kept getting dropped your credit card for a dollar never excepting my $30,000 credit limit credit card after five times I entered it your customer service sucks
User's recommendation: Provide an easy to access online a phone number to tech support.
ID
Location
Pittsburgh, Pennsylvania
Preferred solution
An easily accessible tech support phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSpent 120 on some bad quality printered pictures, wal mart won't even do a refund or exchange n I hot the recipe for one n half times. Very disappointing that I've spent 120 on ink that was suppose to
Request a refund purchased ink twice spent about 120. I purchased ink at wal mart at end of july then again in sept. Bith times were poor print jobs or like it was low on ink. Printer heads were cleaned but still same results. Would like a refund pl
User's recommendation: Well see.
ID
Loss
$120
Preferred solution
Full refund
New Reviewer
Printer issuee
Ghatiya company madrachod company hai ghatiya company hai madrachod company hai ki koi service theek nahin hai
ID
Pros
- Ghatiya
Cons
- No service
Loss
$18000
Preferred solution
Full refund
New Reviewer
Printer error message E-01
Message E-01 displayed on screen. The printer cannot be used to print. Tried resetting device and even tried calling, but no number seems to work. Needs resolving asap.
ID
Preferred solution
NEED ISSUE RESOLVED
New Reviewer
To inform public
WF 2860 is a money pit. I received ink cartridges almost empty. One of the nozzles clogged and it took almost 2 sets of cartridges to fix it on top of the solution and the time to fix it. The cartridges are expensive and don't last as long as advertised. All in all, a bad deal.
User's recommendation: Don't buy this.
ID
Pros
- Sometimes it prints pictures well
Cons
- Limited customer support
- Cost of ink
- Does not print pictures well all the time
Loss
$120
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLACK of Customer Service!
Purchased a $400. All in one Printer, I can not get it to connect to my Wi-Fi. I have followed all instruction and even involved Geek Squad. You can not reach any tech support through Epson on a weekend (HP Offers 24/7 customer Service) AND Epson says to contact them via E-mail, when i followed that instruction, It would not allow me to submit. When I called on Friday I was put on hold and no one ever answered. ZERO effort on EPSON'S part to remedy their product!!!!!PURCHASE HP
User's recommendation: Purchase HP.
ID
Preferred solution
Full refund
New Reviewer
Poor customer service in giving advice
I have bought Epson WF 3825 in Sydney. It is working well. I bought high capacity black ink, 812XXL, to save cost in printing. The cartridge is however unable to fit in the cartridge compartment. I contacted the customer service which it directed me to a supporting entity called "JustAnswer" which demanded to pay $56 for solution. I paid it and expected a workable answer. Furthermore, I told the support adviser the area I bought the printer and the cartridge model. She checked and told me the cartridge model for the printer should be something else. However, I have checked from the user manual the model I bought is correct. The support adviser charges cost but giving bad answer. Very disappointing
User's recommendation: Do not pay for the support advice. Poor service.
ID
Loss
$58
Preferred solution
Let the company propose a solution
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