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New Reviewer

Setup Printer

Epson has the worst customer support ever. When I finally got someone they said that they had never heard of the printer model L3150. I asked them to google it but they said they couldn't. I returned the printer.

User's recommendation: Don't expect any customer support.

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ID
#3885781 Review #3885781 is a subjective opinion of poster.
Location
Accra, Greater Accra Region

Got zero response

New modem requires more characters in password than Epson printer allows. I asked for work around solution.
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ID
#3883528 Review #3883528 is a subjective opinion of poster.
Location
Toccoa, Georgia
New Reviewer

I want to ask a troubleshooting in my printer

Failure to ink charging my newly purchased printer Epson L3210, what is the remedy?or how do I troubleshoot?
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ID
#3849274 Review #3849274 is a subjective opinion of poster.
Location
Bacolod City, Western Visayas
Pros
  • Good printer
Preferred solution
Let the company propose a solution
New Reviewer

Epson printer issues, company is *** !

Epson printer issues, company is *** !
Epson printer issues, company is *** !
Epson printer issues, company is *** !
Purchased a WF-2850 printer, bought a full set of XL212 ink & I printed a few pages. Went back to use again & printer said it needed to update, I let it update & then it didnt recognize the ink cartridges.I messed w/ it for a while & just ordered new set of ink...
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ID
#3843826 Review #3843826 is a subjective opinion of poster.
Location
Benton, Arkansas
Pros
  • Thought it was a good printer
  • Reasonably priced home printer
Cons
  • Dishonest company
  • Uses lots of ink
  • Software
Loss
$275
Preferred solution
Full refund

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New Reviewer

Disappointment with Epson product.

Disappointment with Epson product.
Disappointment with Epson product.
I regret to inform you that I bought a printer which is Epson L3150 with the model number: C11CG86407DA and Serial number: X7GS187950, on 31st March 2022, at one of your agent offices in Nigeria, named: Computer Plus Limited, 79, Bode Thomas Street, surulere, Lagos...
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ID
#3839873 Review #3839873 is a subjective opinion of poster.
Location
Ibadan, Oyo State
Cons
  • Everything including service
Loss
$250
Preferred solution
Deliver product or service ordered

Ink not printing

Was not impressed with a return. They want you to send in so much crap to prove what your saying is wrong. Not worth my time and not buying that printer again!!!
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ID
#3838523 Review #3838523 is a subjective opinion of poster.
Location
Vermilion, Ohio

Could not get help from Epson customer

First I would like to thank you for checking on my situation. I received a phone call today from Epsom Corp. Offices that said they are replacing the printer with a new one. Not sure how long it will take to arrive. I will keep you posted. Thank you again, Sincerely, Isabelle

User's recommendation: If you feel that the customer service number ask for a their corporate office.

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ID
#3835813 Review #3835813 is a subjective opinion of poster.
Location
El Cajon, California
New Reviewer

Worst customer and engineering service ever

True thery are really annoying. Engeneer wasted about 2 sets of bottles ink in just head cleaning. ... After wasting 2 inks bottle.. said I will come after 2 days with printing head... Really annoying and wasted all our money on worst item ever found...

User's recommendation: Never by Epson products ever ...

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ID
#3830016 Review #3830016 is a subjective opinion of poster.
Location
Rohtak, Haryana
Preferred solution
Apology
New Reviewer

Zero response from the company

The printer I bought from them does not work. I have tried contacting EPSON but they are unresponsive. Very disappointed.

User's recommendation: Answer the phone.

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ID
#3805200 Review #3805200 is a subjective opinion of poster.
Location
Seville, Andalusia

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New Reviewer

I bought a discontinued Printer I need help. Please

Epson - I bought a discontinued Printer I need help. Please
Original review updated by user Jul 24, 2022
Hello I bought a Epson ET 2720 from the 3rd party seller from Amazon. I have contacted them so many times they have denied my claim. Amazon denied my claim because it was past the 60 days. The claim from a to z. The printer has a 2 year warranty. I have never been able...
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ID
#3789971 Review #3789971 is a subjective opinion of poster.
Loss
$350
Preferred solution
Full refund
New Reviewer

YOUR EPSON PRINTERS ARE THE WORST! had a problem. you sent a new printr. Same problem. Won'r recognize my ink cartridges - even the ones you sent me with the replaced printer!

PRINTER SUDDENLY WOULDN'T REOOGNIZE MY BLACK INK CARTRIDGE. SENT THE PRINTER BACK. yOU REPLACED IT AS DEFECTIVE. TRIED TO PUT IN A NEW BLACK INK CARTRIDGE, AND THE SAME PROBLEM HAPPENED AGAIN. WILL NEVER BUY ANOTHER EPSON AGAIN!!!

User's recommendation: NEVER BUY AN EPSON.

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ID
#3787481 Review #3787481 is a subjective opinion of poster.
Location
Monticello, New York
Pros
  • It works well till it breaks
  • No pros
Loss
$300
Preferred solution
Full refund
New Reviewer

Very bad experience about this product.

Printer doesn't work properly. If we call at Service Center. They don't behave properly.I will not suggest to buy Epson Printer to anybody.
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ID
#3778013 Review #3778013 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Preferred solution
Let the company propose a solution

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New Reviewer

Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it

Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it
Good afternoon here, Please I bought Epson L3150 with the serial number : X7GS18750. at one of your office in Nigeria, West Africa on 31st March 2022. I did not use the printer for a month and it
Update by user Aug 23, 2022

I'm still disappointed in the Epson printer because my printer has been with them for over four months now, they refused to repair the printer and they didn't refund my money nor give me another printer. ( I didn't even use the printer for up to a month when it had...

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ID
#3774189 Review #3774189 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund
New Reviewer

Downloaded the update, now printer doesn't recognize my ink cartridges

I can not reach Epson about my printer, I had to buy another printer in order to get my things done. Epson is a joke. They already have a class action lawsuit against them for the update issues. They are messing up printers an not reaching out to customers who are having issues with the updates. So Im glad they are being sued.

User's recommendation: Don’t buy Epson printers.

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ID
#3763016 Review #3763016 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Loss
$600
Preferred solution
Replace my printer and ink

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Verified Reviewer
New Reviewer

Customer service sucks

Epson sells their printers in foreign countries mexico is whete i live, then tells me "we don't support the model you bought". What kind of craziness is that? Why sell your products in a foreign country if can't serve the customer? I'm taking it back to Costco for a refund. I will never buy you products again.

User's recommendation: Don't buy Epson products.

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ID
#3754227 Review #3754227 is a subjective opinion of poster.
Location
Guadalajara, Jalisco
Preferred solution
Full refund