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Epson
Reviews and Complaints
Reviews Chart
$390K
CLAIMED LOSSES
401
TOTAL REVIEWS
45.2K
PAGE VIEWS
5
ISSUES RESOLVED
Upset over ink cartridges needing replacement after 4 sheets printed
Call didnt connect when dialed
User's recommendation: Buy different brand.
ID
Product
Epson Ink Cartridge
Loss
$90
Preferred solution
Let the company propose a solution
My ink not working
It not printing my picture right
ID
Product
Epson Ink Cartridge
Pros
- Prints cd media well
Cons
- Ink cartridge error
Preferred solution
Let the company propose a solution
Horrid customer service
I have called support and tried to get my printer to connect and the number just disconnects me
User's recommendation: Never buy an Epson.
ID
Product
Epson Printer
Pros
- No solution to my situation
Loss
$300
Preferred solution
get my printer to work
THE MOST UNRELIABLE COMPANY EVER!
I have tried to speak to a tech to help with my printer and they want to charge me. When I call the support tech line, you get hung up on. NEVER WILL I BUY ANOTHER PRODUCT and I will let eveyone I know not to as well
ID
Location
Pasadena, Texas
Pros
- Thought it was a good printer
Cons
- No one to support it when you need help wout having to pay a fee
Preferred solution
Help me get my printer working
Software not working in proper work photoshop phto very bad in printer l130
my printer not proper print in photoshop
ID
Location
Haridwar, Uttarakhand
A brand new xp430. printed maybe 20 pages then ink runs out. Never ever was able to connect Wi-Fi. I spent hours of my valuable time Trying to get this piece of *** printer to work. Bought brand new ink didn't print at all. Did all the *** stuff,u clean nozzle. Check...
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ID
Cons
- Your products suck
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFirmware update
Yep. Read this site too late. My 4734 has now become a doorstop. When I buy an automobile I can use any brand of tires I choose. I should have the same rights with a printer to use any brand of printer ink I choose. This procedure should be made illegal in this country since it invalidates my purchase and makes it unusable. I have read that there are potential lawsuits involved in this. Does anyone know how to join them? Conversely, has anyone found out how to downgrade the firmware to the previous version?
User's recommendation: Check price of ink before you buy a printer.
ID
Pros
- Good printer easy to use
Cons
- Ink outrageously expensive
Loss
$100
Preferred solution
Regress my firmware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Printer I've ever owned
My 2860 will not stay connected to my home WIFI network. Every time I turn the printer off, all connectivity is lost and I have to run the "Checker." Absolutely the worst printer I've owned. One of their "support Specialists" told me the printer would not work with a WIFI extender. Will NEVER buy another Epson product!
User's recommendation: Never buy Epson products.
ID
Cons
- Lousy product and support
Preferred solution
Apology
Many problems with this printer.
I called customer service,they told me the printer was fine. They said that it was my mac PC because I had malware on it. I took it off,and it still won't work. Then they said they could help me if I paid &;;;;;;;;;;;;;;;;;;199.00 for 3 years.
ID
Printer won't work,says its off line
printer says its off line, customer service in Japan said it was my mac pc .They could help me ifI paided $199.00 for 3 years.
User's recommendation: Not yet unless I don't get a result.
ID
Product
Epson Printer
Pros
- Had many problems wit this printer
Cons
- Does not want to print
Preferred solution
Let the company propose a solution
Printer broke
Call me as soon as possible 337-794-****
ID
Location
Morgan City, Louisiana
I was scammed by Epson technician.
Be careful when you call for help, to fix your new Epson printer. I was scammed. My printer was fixed, after I paid $199 for a one year protection service. Four months later, these technician called me and wanted more money.
User's recommendation: Call the manufacturer. Not a scammer from computer.
1 comment
ID
Service
Epson Technical Support
Cons
- Technician scammer
- Help you receive from google
- Technician scam
Loss
$199
Preferred solution
Let the company propose a solution
Photo +
I wanted to make enlargements of a small picture and could not figure it out .
ID
Location
Saint Louis, Missouri
Printing issues
Apparently Epson printers are only good for the length of the warranty of 2 years if you use the printer often. Underused printers fail as do often used printers. Ive purchased 2 Epson printers and will NEVER buy this brand again.
User's recommendation: Do not purchase an Epson printer unless you want to toss it out after 2 years.
ID
Cons
- Want but cannot get refund
- Even customer service
865594****
EPSON L220 /EPSON L360 driver Problem ripair 2 pinter
ID
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Hello. No, never heard from the Epson Company.
I just don't want anyone getting scammed like I did. I thought that I was calling Epson for a printing problem.
Received phone number by looking on Goggle. These people called me a few months later and wanted more money (better protection coverage).