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The printer does not work at all

1.0
Details
The printer sends out pages stripped black and white or all red when directed to print a page.

User's recommendation: Do not buy Epson printers, esp. 440 series.

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ID
#2243023 Review #2243023 is a subjective opinion of poster.
Location
Missouri City, Texas

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Not happy with customer support

2.0
Details
I have had a Epson ET 7700 eco-tank printer for more than a year. I havent even ran the first set of ink through it. Ive been on the phone with Epson a few times. Says its Hardware failure. They dont want to do anything for me other than give me a discount on a new one. I have a $500 printer thats no good

User's recommendation: Don’t buy Epson horrible customer support.

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ID
#2239153 Review #2239153 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$500
Preferred solution
Fix it

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Verified Reviewer

New printer setup

3.6
Details
Great help over the phone. Took a while to fix. Wireless direct without wifi network wouldn't setup. Instruction included in packaging may need to be revised and updated for installation process on Win10 device. Also, the included ink containers in packaged box where less than half full.

User's recommendation: Incredible potential after setup and working.

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ID
#2237376 Review #2237376 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Apprearance
  • Good quality production
  • Small footprint
Cons
  • Software didnt self-install
  • Firmware update needed out of box
  • Setup instruction out of date
Loss
$100
Preferred solution
Let the company propose a solution

Crap product

Epson WF 3733 printer from Walmart has not print one word word since hooked up had a friend look at who works on pc and other things his report it IT A PIECE OF JUNK get rid of it take your loss and get a HP

User's recommendation: if it says epson leave at the store.

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ID
#2236111 Review #2236111 is a subjective opinion of poster.
Location
Bourbonnais, Illinois

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Printer won't work

1.0
Details
I followed the instructions that came with the printer, but my computer can't find it to "Add printer."
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ID
#2234836 Review #2234836 is a subjective opinion of poster.
Pros
  • Quality
  • Decent printers
Cons
  • No support number to call
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Printer not recognized by computer after downloading all the drivers, etc.

1.0
Details
I followed the not-very-helpful instructions that came with the printer, but after downloading everything they wanted to my computer, the computer could not find my printer when I wanted to "Add Printer."
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ID
#2234831 Review #2234831 is a subjective opinion of poster.
Location
Pasco, Washington
Preferred solution
Deliver product or service ordered

My printer won’t work

Epson - My printer won’t work
It keeps saying turn on the printer again. See your documentation for more details I turn it off and on and even unplugged it and plugged it back in and it is still not working. I checked for paper jams too and there was nothing. It is very frustrating and I need help!
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ID
#2233452 Review #2233452 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer

Extremely Frustrated!!!!

1.0
Details
Epson - Extremely Frustrated!!!!
I have had many replacements of the Workforce Pro WF-3720 and have had a different problem with each of them. A printer is critical to my daily needs and to have to go days without a replacement is absolutely unacceptable! I will NEVER buy another EPSON printer again! I understand your policy is to give a refurbished printer but after multiple replacements one would think there would be a different solution, rather than continue to get a malfunctioning printer. I am so disappointed in your company and my frustration level is beyond measure!
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ID
#2229855 Review #2229855 is a subjective opinion of poster.
Product
Epson Wf3720 Printer
Preferred solution
Let the company propose a solution

Ripped off ahain

1.0
Details
I had a workforce printer that was a total POS. When the wife told me to go get a new one I took the workforce in the garage and beat it dust with a hammer. Felt good. Fast-forward to another Epson POS the XP-7100. Never worked right out of the box. I'll never understand how a company is allowed to sell its products in this day and age when they just don't do what they say. But shame on me for buying this POC. Epson FM. Your company is full of crap and so are your printers. I'm going to go buy another Epson and give you this one back. You deserve no less. I'm in business and what I have to say to the people I deal with daily should cost you
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ID
#2229352 Review #2229352 is a subjective opinion of poster.
Location
Los Angeles, California

Epson printer ET 4750 doesn't print

1.0
Details
Worst customer service I've ever experienced. Worst printer I've ever had. Don't buy an epson their products are garbage and the support is an absolute joke. They are a scam and a rip off!!!run

User's recommendation: Run the other way as far as you can!

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ID
#2223574 Review #2223574 is a subjective opinion of poster.
Cons
  • Garbage
Preferred solution
Full refund

Won't recognize new ink cartidge.

1.0
Details
Won't recognize ink cartridges please help
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ID
#2222723 Review #2222723 is a subjective opinion of poster.
Location
Port Orange, Florida

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Verified Reviewer

1.7
Details
Epson - They say it has ink and it doesnt
Epson - They say it has ink and it doesnt
Epson - They say it has ink and it doesnt
Epson - They say it has ink and it doesnt
My printer is a ink well. My inkwell's are empty and it won't take more ink it spills everywhere. I called and was told to send pictures and I did...I never received a call back..so I called 36 hours later and was told I refused help soy case was closed after arguing...
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1 comment
Anonymous
 #1934293

Would file a complaint withtbe better business bureau would also contact there corporate office r

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0 0
ID
#2216708 Review #2216708 is a subjective opinion of poster.
Pros
  • Easy to load the ink
  • Ink less expensive
  • Ease of use and print quality
Cons
  • Defective ink cartridge
  • Service is terrible along with customer service
Preferred solution
Replace my printer as it is not recognizing it's empty. If not resolved I loose 400

Printer issues

1.0
Details
My printer is broke. they passed me off to three different people. I was on the phone for an hour and nothing was resolved After talking to a Karen at the end

User's recommendation: Don’t buy from Epson… Unless you want to deal with a bunch of Karen’s.

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ID
#2216610 Review #2216610 is a subjective opinion of poster.
Location
Houston, Texas

Unable to configure Epson Sylus Photo 1390

This is not working and
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ID
#2215272 Review #2215272 is a subjective opinion of poster.
Location
Suva, Central Department

Unable to configure Epson Sylus Photo 1390

I have an issue of printer unable to detect the ink in the cartridge despite using the recommended ink. The printer's power button blinks with ink button steady. How am I suppose to resolve this matter?
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ID
#2215268 Review #2215268 is a subjective opinion of poster.
Location
Suva, Central Department