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I bought a printer/scanner, model ET-4760. The scanner didnt work.

So I took it back and the store wouldn't take it, so Epson sent me a "re-manufactured" unit. This scanner also is messed up. It will only do a few pages at aa time (the full line on the loader is 20-24 pages) and it takes certain lines of normal print and stretches them out vertically so they look like a bar code. I have been on the phone screwing around with the warranty department for 45 minutes and still waiting.

Bunch of crap. The store should have just exchanged it. I will never buy another Epson product again, and I will recommend to anyone that wnts to know that they shouldnt either. They basically cheated me out of about $250, as a plain printer is $200 or less.

Still sitting here waiting.

their customer service sucks also. Went to a tech rep and after 10 minutes of holding, then a few minutes with her, she has transferred me to a senior tech rep and I have been witing for at least 10 more minutes.

Never buy Epson!!!!!!!!!!!!!!!!!!!

Monetary Loss: $250.

Preferred solution: Full refund.

Epson Cons: Rotten service, And they dont stnd behind their product.

Location: 1176 South Lapeer Road, Lake Orion, MI 48360

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