New Reviewer

I bought a printer/scanner, model ET-4760. The scanner didnt work.

So I took it back and the store wouldn't take it, so Epson sent me a "re-manufactured" unit. This scanner also is messed up. It will only do a few pages at aa time (the full line on the loader is 20-24 pages) and it takes certain lines of normal print and stretches them out vertically so they look like a bar code. I have been on the phone screwing around with the warranty department for 45 minutes and still waiting.

Bunch of crap. The store should have just exchanged it. I will never buy another Epson product again, and I will recommend to anyone that wnts to know that they shouldnt either. They basically cheated me out of about $250, as a plain printer is $200 or less.

Still sitting here waiting.

their customer service sucks also. Went to a tech rep and after 10 minutes of holding, then a few minutes with her, she has transferred me to a senior tech rep and I have been witing for at least 10 more minutes.

Never buy Epson!!!!!!!!!!!!!!!!!!!

Monetary Loss: $250.

Preferred solution: Full refund.

Epson Cons: Rotten service, And they dont stnd behind their product.

Location: 1176 South Lapeer Road, Lake Orion, MI 48360

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Epson Reviews

  1. 204 reviews
  2. 97 reviews
  3. 37 reviews
  4. 8 reviews
  5. 9 reviews
Epson reviews