State: California City: Torrance Clear all filters (2 of 232 reviews match)
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Resolved
1.6
Details

Update by user Oct 15, 2018

I just explained how it was resolved in my update for 10/15.2018. Thank you!

Update by user Oct 15, 2018

First, I apologize with my whole heart for not following up, so this matter can be marked as resolved and put an end to it. Yes it was resolved, but I am sure Epson continues the practice of...

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Review
#1283182 Review #1283182 is a subjective opinion of poster.
Pros
  • Double sided scanning
  • Printer
  • To be determined
Cons
  • Customer service representatives are liars
  • Illegal nature of their practices
  • Experience with possible fraud
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Epson Printer Probems
  • Unethical Move By Company
1.3
Details
Epson printers XP640 are rigged to also use the color ink and photo ink cartridges when you are only printed in black to deplete and scam you into paying over $50 to replace the color ink cartridges and photo cartridges that you did not use or need. Which I will not...
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Review
#1268489 Review #1268489 is a subjective opinion of poster.
Cons
  • Rig printers to use ink cartridges you don t need or use rip off
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Contact Epson Customer Service

Mailing Address:
Epson Electronics America, Inc.
Headquarters 2580 River Oaks Parkway
San Jose, CA 95134
Phone:
(800) 228-3964
All Epson Contacts