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Verified Reviewer
1.4
Details
hello everyone just got off the phone with the you know who's .. long time Epson customer here, loved the 11880 best photography prints ever, blacks are stunning, but the classic and most frustrating of all issues as we all know as Epson users...The Printhead so today...
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ID
#1711529 Review #1711529 is a subjective opinion of poster.
Location
Los Angeles, California

Epson specializes in customer "no service"

Long story. I have multiple Epson printers in my small business. Their customer no service department wasted weeks of my time -- sending me a printer cartridge to see if there was "really a problem". When I asked to speak to a supervisor, I was first of all told they didn't want to speak to me. I was put thru only after I told them I was going to post this complaint. However, her mantra was the same. It was all about the company's policy; nothing about the customer's needs. As I told her, it must be nice to be big enough that your customers are unimportant.
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ID
#309466 Review #309466 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Epson Printer
Epson printers will not work if one of the four color cartridges is empty. I tried to print a letter (black and white), but the magenta ink cartridge was empty. I went to the Printer Properties and set it to print "Black Ink Only", but that didn't even work. I...
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96 comments
Anonymous
#1887636

Epson 2850 firmware stops the use of 3rd party cartridges in violation of a SUPREME COURT ruling that this activity is prohibited by the court. Anyone with this issue should file a complaint with the federal trade Commission.

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ID
#222642 Review #222642 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Epson Ink Cartridge

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