Unclaimed
Epson
Reviews and Complaints
450K
CLAIMED LOSSES
592
TOTAL REVIEWS
68K
PAGE VIEWS
6
ISSUES RESOLVED
Epson Reviews
New Reviewer
Scanning error speed
Get stuck lots time evry photostate stuck problem very poooooooooooooo9oooooooooooooooooooooooooooor ID
Loss
$20
Preferred solution
Poooooor
New Reviewer
My printer under warranty having issues of router connection beside giving healthy services
My Epson L3152 having router connecting issues, besides giving healthy services. In this regard necessary help is to be needed on your end
ID
Preferred solution
Engineering visit
New Reviewer
Very upset about your printers. They do not last very long. I have bought 3 Epson printers. I will not buy another one.
Have bought 3 epson printers and all 3 did not last anytime. I need a printer I can depend on. Epson WF2540, Epson WF2650, Epson 2760WF.
User's recommendation: Do not buy Epson printers.
ID
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
Complaint regarding irresponsibility on the part of customer care centre in KOLLAM ,KERALA
Sir, I ihave lodged a complaint regarding my epson printer M 1120 which was bought 2 years back at KOLLAM customer care phone number 0474-276****.after 2 days of complaint .one service man came and tested the printer and found that BOARD of the printer was found to be complaint.Concerned party told me that BOARD will come within within within one one week
User's recommendation: though BOARD came in office 3 days before,they did not rectify it sofar.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Expired ink which is not expired according to the paper
I just need someone to call me and help me 310-350-**** the printer says that the PKPBK3X is expired Ive put three brand new ones in there Ive looked at the dates they are not expired 2022 is not here yet 2023 is not here yet please call Im getting 
User's recommendation: Don’t call or I won’t recommend anybody ever.
ID
Location
Carson, California
New Reviewer
Ink issue with my w7840
I have plenty black ink left and it will not let me print anything until I change all ink cartridges. And when I do change it everything comes out pink.
User's recommendation: *** no.
ID
Loss
$328
Preferred solution
Fix it
New Reviewer
Piece of junk!
After replacing the black ink cartridge on my Workforce 4730 printer, I immediately got an error message saying there is a scanner error and to restart the unit. That didnt help. Also unplugged it a few times at the direction of the customer service rep. Nothing helped. I was then told that it is a hardware failure and since it was past the 12 month warranty period all they could offer was a 25% discount on a replacement. Let's see. I spent a few hundred dollars on a piece of junk that had not even printed 300 pages, so now I could buy another piece of junk at a discount? Not only are their printers junk. Their customer service is horrible! PLEASE DO NOT BUY AN EPSON PRODUCT h warranry.
ID
Product
Epson Printer
Pros
- Cheap
- Inexpensive
Cons
- Horrible quality
- Company refuses to help or solve issues with products
- Customer service treats people like they are idiots
Loss
$330
Preferred solution
Replace this printer at no cost to me or issue a full redund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Ink Cartridge
I called Epson because I opened a new ink cartridge (empty).I was on the phone with customer service for over 30 minutes with no satisfaction or a replacement. They were trying to say it was the printer. I said how could it be the printer if a new cartridge worked! I had to email photos but have heard NOTHING.
User's recommendation: Don't expect anything from Epson customer service.
ID
Pros
- Printers are very good
Cons
- Customer service treats people like they are idiots
Loss
$17
Preferred solution
Light magenta cartridge (277XL) replacement
New Reviewer
I bought an Epsom Eco tank printer about 2/12 years ago and the printer was a lemon.
I believe it was the eco tank 5700 printer.. Had it mote in the shop then the use I got out of it. Totally shoddy equipment, this is why I am filing the complaint. It was a $300 printer bought at Best Buy l.
User's recommendation: Do not buy an Epsom. They are terrible, hard to reach customer service and make no amends for shoddy equipment they sell.
ID
Loss
$300
Preferred solution
Replace with a new printer, the one I had was a lemon.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Workforce 3640 Printer
Don't purchase the Workforce 3640 Printer the printer head has problems! It don't print. You have to clean the printer head at least 3 times and you run of ink.
ID
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
Worst printer ever Epson ET2760 quit for the third time Epson already replaced it under warranty and now it is out of warranty and quit again..
Epson replaced my printer not long after purchase because it failed then it quit again was a paper jam screen said to call tech support. For a paper Jam??? Now the printer is out of warranty and it failed again as it did the first time. I was offered another printer that has been repaired for 40% off. Not a chance!!! Is that all Epson has is repaired printers. I purchased a HP printer some years ago for $25 it was a rock solid printer but the ink was not cheap. That is why I purchased the Epson printer DUMB move. The ink was not cheap.
User's recommendation: DONT waste your money on EPSON.
ID
Cons
- Junk
Loss
$300
Preferred solution
Full refund
New Reviewer
Epson printer 3640 Can not connect to my computer
NOT EASY TO BE CONNECTED ... SET UP MANUAL IS NOT EASY TO FOLLOW UP. SOMETIME IS SUDDENLY RUNNING BY IT- SELF AT MIDDLE OF THE NIGHT NOISY.
User's recommendation: Make it more simple.
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBS Firmware Updates
I own and have been pleased with my Workforce Pro WF3720 until I downloaded a firmware update today that apparently had only one function and that was to disallow the use of third party ink cartridges, immediately after download the printer identified the third party cartridges installed and the printer will not function until your severely overpriced cartridges are installed. It's unlikely I will buy Epson again! >
User's recommendation: If you use third party carteidges don't download firmware updates!!
1 comment
ID
Pros
- Cost way too high for ink
Cons
- Deceitful practices with firmware upgrade
Preferred solution
Stop forcing owners of your printers to purchase your overpriced ink cartridges via a dishonest firmware update!!!
New Reviewer
Personal item found in the printer box
We purchased an Spain printer at our local Costco. When we opened it we found at the bottom of the box a bracelet. It contains two cylinders that have human hair in one tube and it looks to be cremated ashes of Someone in the other. Im sure whoever it belongs to would love to have it back. Please call me so that I can try to get this personal item returned to its owner. Thank you. Sue Shreeve 480-600-****
1 comment
ID
Pros
- Reasonably priced home printer
Preferred solution
Phone call
Over charged
There was a sale on ink cartridges for Epson on their site when I registered my new printer. I ordered new ink I was charged 3 times the advertising price. I called they told me there was nothing they could do. They would not honor the sale price they had advertised. Verdishonestdishonescompany false advertising
User's recommendation: Do not order cartridges from them.
ID
Cons
- Very high priced
Loss
$100
Preferred solution
Price reduction
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Epson
My wife did the same thing. I called their customer support and Epson could care less!
I have never seen a printer with so many firmware updates as Epson. Their software is worse than their hardware.