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*** DO NOT UPDATE FIRMWARE - EVER! *** Had an Epson XP-830 for about a year, and loved it. Print quality was great, and I use the scanner almost daily for work. Firmware update on 3/19/2018 has turned my $200 printer into a paperweight. I can't even scan documents! I...
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Anonymous
Bill

Amen to that, I have the same problem. My XP-830 worked fine until firmware update. The US Supreme Court ruled that OEM Cartridges must be allowed, yet Epson was able to rende...

Anonymous
Chris

I own one of these EPSON paperweights too.

#1214342

So I just updated my software/firmware and now I can't use my printer because I opted to purchase off brand, completely compatible ink cartridges that I have been using for the past 3 months. Now all the sudden I need to replace ALL my cartridges with "genuine Epson"...
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1.0
#1213881
Froze working printer with working cartridges with no warning to consumer of recycled oem cartridges will not work after having to to do firmware update that I had to do, as communication error stated firmware update necessary for printer to work... No where is it...
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2.4
I didn't like
  • Customer support
#1212212
When the ink cartridge runs out, and you replace with a new cartridge fit per specifications, the printer does not recognize the new cartridge. It only recognizes the initial cartridges sent with a printer. They resent 2 refurbished printers and ll had the same...
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#1211236
The warning that not replacing ink cartridges with refilled cartridges is not recommended should be against the law. Consumers should be able to get less expensive cartridges. Your programming prevents that in the Epson 640 Expression Premium series. I received this...
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h.kitchener
h.kitchener

As I recall, HP was also doing something of the kind a while back, at least on some of their printers. In any event, I have found that it is probably best to use the manufactu...

#1208693
We bought our printer just over a year ago. We rarely use it for printing. But a lot for scanning. So it ran out of ink and we bought the color ones on line thru that pop up thing from the printer. We got the ink and we didn't use it for quite some time because we only...
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1.7
Dasmariñas, Calabarzon
I didn't like
  • Fact they tried to make it look like i switched cartridges
#1193251
Bought an XP430 for my daughter for Christmas. She gets back to college and there is no printer power cord. After 5 phone calls, several hours on the phone and innumerable holds, they still cannot ship the cord. They keep losing my information, cannot confirm shipping,...
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#1172372

Stopped working after Epson update.

Printer worked fine. Installed epson recommended update. Printer stopped working immediately after update. Will not allow cartridges that were working prior to update. Epson nailed me/us, now I have to buy 75.00 Epson ink to make it work again. Yes I did call their fixit line, said buy new ink (Epson). I’m in the market for a new printer instead Epson “shitholes”
1.0
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#1171128
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I have a Epson workforce 2650 that had been working fine until the ink cartridge needed to be replaced. I have bought 2 sets of 220 ink but they do not work . Only the ink cartridge that came with printer works the 220 - I which is the initial ink that came with...
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Anonymous
Jay Serna

Epson is the most abusive company I have ever found. They asked users of their printers (mine is XP830) to update the firmware. Once you do that, you realized that your cartri...

#1168240
I bought an Epson WF3640 all-in-one printer which has proven to be the worst office equipment I ever experienced. Everything from loading the paper trays to deciding when to replace ink cartridges is a pain - not worth the time to research the answer. The Epson website...
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#1162049