Epson
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dallas, TexasInk pad replacement
Preferred solution: Rest code
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioEcotank is Garbage
Preferred solution: A replacement Printer OR a REFUND
User's recommendation: I wouldnt Recommend Buying ANYTHING from EPSON! its flimsy Trash with NO customer support!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPrinter not working L3150
- Too angry to reply at this time
- Service is terrible along with customer service
Preferred solution: Repair my printer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service scam
- Great printer advertising with shac
- Scamming through customer service
Preferred solution: Full refund
User's recommendation: buy a different printer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerForced to use only Epson ink by updating my Firmware!
Basically have a big paper weight as I will not give them more money.
Have had this printer for about 1-1/2yrs using Non-Epson ink bought online. Worked flawlessly. But Epson sent a firmware update and it no longer recognizes the ink cartridges. Looked online about this and this is one of the Epson printers that has no solution to downgrade the firmware.
I called Epson and spoke with multiple people and eventually corporate offices. They told me that using Epson ink is not a recommendation but a requirement. They could do nothing. At this point I am just going to buy another printer.
I cant stomach buying Epson ink for 2-3 times the money just out of principal.
They literally ruined my printer which was working fine two hours ago. There is a class action lawsuit against them for this exact issue right now...
- I like the printers
- Useless customer service representatives
- Company updates firmware so you cant use 3rd party ink
Preferred solution: change the firmware back to previous version
User's recommendation: NEVER Update your firmware or your printer will not recognize your 3rd party ink
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust a gripe
Preferred solution: Apology
User's recommendation: It won't use after market ink.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Casa Grande, ArizonaXP-7100 "update"
Being forced to buy epson ink!! This company is a foreign entity forcing free enterprise into the corner.
Why should they be legally allowed to stop my printer working after 2 years of mixed use (epson and EZ Ink) cartridges? after 2 hours on the phone all the way up to recording an official grievance with the company, I will be putting a pick through the device!!!
I will never buy an epson product again!o not buy epson branded products - they are using D
What total BS about the "security" of the product - it is MINE, not theirs and if I want to risk print quality it is none of their business - they are unethical, immoral and probably dabbling in anti competitive practices. I will be looking around for law folks who love to go into this kind of behavior.
- Decent customer service
Preferred solution: Apology
User's recommendation: Do not buy epson products!! The will force you to overspend on ink and other products.siupplies
Printer not working
User's recommendation: Don't buy Epson
Printer is not getting connected
User's recommendation: Waste of money
Not working properly
User's recommendation: DO NOT BUY "EPSOM ANYTHING" THEY ARE CONTROLING.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | O Fallon, MissouriHorrible
Preferred solution: a solution i had to fold on two jobs because this BS
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Niagara Falls, OntarioPrinter
- No solution to my situation
- Sometimes it prints pictures well
- Service delivery is the worst
- Quality
- Just about everything you can think of
Preferred solution: Let the company propose a solution
User's recommendation: Worst servive
Printer questions
My Printer Rat bites inside printer cable i will complain for more than one month but not clear
User's recommendation: Raghu,raja
Scanner error 100016. unable to resolve.
Preferred solution: Let the company propose a solution
User's recommendation: Do not count on Epson for tech support.....you are on your own. Good luck.
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