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Reject epson

Same problem.. owned several epsons in the past. Never again. Permanent damage to epson reputation. Feel tricked into the firmware update. Hope the class action is successful.
1.0
Details
Usability
#1237815
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After 3 months my WP4740 stopped working. They said they would replace it (with a USED model!) but didn't even do this. Told me their courier couldn't find us. We had a missed delivery card so knew this was a lie. When we challenged this lie they got even more...
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I didn't like
  • Anything about it
#1237256

Epson - Only prints yellow

Epson fix your junk *** printers and stop ripping people off. knew i should of went with cannon. {{REDACTED}}
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1233693
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Excuse the long read, but......When I first used this thing, I noticed right away that each time you print something, the "buy epson ink" page popped up right away. When I needed my first new cartridge, I thought their ink was WAY overpriced. So I used generic, and...
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h.kitchener
h.kitchener

I learned the hard way to never update firmware on printers for the very reason you describe. If your printer will handle generic cartridges, remember the old saying "if it ai...

1.3
#1230484
Hello, my name is Mike, I live in Salem Oregon. I received a pop up Epson Software Updater and I selected the Firmware Update. My end result is exactly the same as the above comment. I will never buy another Epson printer again. The idea that Epson intentionally put...
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Anonymous
Anonymous

I bought an Epson 4720 and paid around $700.00 for what was supposed to be a high end photo, scanner, printer. NEVER AGAIN WILL I BUY ANY EPSON PRINTER! This printer was beyon...

Anonymous
Anonymous

Me either

#1224029
I will NEVER buy another product from EPSON and am sharing my issues with everyone I know and on social media. I have the same exact issue as everyone else here has been writing about. Running an update that only served to force me to use THEIR ink should absolutely be...
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Anonymous
Guy

This firmware can be backed out to the previous version. Look it up.

UnevenMarmot
UnevenMarmot

I had the same problem, but was able to fix it.Follow the instruction on this video to undo the firmware update:https://www.youtube.com/watch?time_continue=237&v=C6wdgJODghcYo...

1.0
I liked
  • Prinkter worked until the update that sabotaged it
  • Printer worked until they sabotaged it with an update
I didn't like
  • Epson preditory tactics used on customers
#1223473
Recently, my printer continually had messages telling me to download a software "update". I finally did that. After the download, the printer stopped working altogether, with a messaage "Ink cartridge is not recognized". Curiously, 2 were recognized and 3 were not....
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Anonymous
Steve

Same thing just happened to me worked fine until update

1.9
I didn't like
  • Company policy-- lack of fair trade practices
#1220419
decided to try the xp-434 on a friend's recommendation. i bought it at walmart. great all around printer, i loved it. epson's latest firmware update has turned it into a paperweight. I'm not paying that exorbitant *** price for their ink! there's a work around, you're...
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#1216994

Epson in Plainfield, Indiana - New update can not use printer cartridges

I have a small business. Like everyone else I can not print after latest "update". I have 3 printer cartridges. Epson should reimburse me for the cost of these. This is illegal as Epson should be fully aware. Ill be looking for my receipt tomorrow and box.......
2.0
Details
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1216479
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Epson - Printer stop working

When I bought other ink cartridges for my Epson Workforce 2760, my printer stop working after the company said I need to update my printer, from that point forward my printer had not worked, I WANT A FULL REFUND FOR THIS PRINTER NOW!!!!!!
1.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
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Website
#1215589
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