Epson Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
2
ISSUES RESOLVED
221
TOTAL REVIEWS
$230K
CLAIMED LOSSES
$2.3K
AVG LOSS
28.5K
PAGE VIEWS
What's your story with this company?
Ask a Question About Epson
Cons
- Wasted valuable time
- Quality
- Product
Pros
- Printer
- To be determined
- Reasonable ink cartridge replacement
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Print quality was Ok, But if one small color ink ran out, printer would not print till Cartrigage was changed, there is no default to black, Yellow ran out out midnight, needed to print a shipping label, NO WAY! and appears software is set to detect non Epson, carts,...
View full review
Review
Product
Reason of review
operating cost and difficulties w/ printer
Preferred solution
just FYI, seriously fix ur ink thing, and low ur price, or put more ink in Carts
Great scanner/printer/copier. Works great! DO NOT SOFTWARE UPDATE!!! Latest software cancels ability to use aftermarket ink cartridges, forcing you to use expensive Epson cartridges. I reversed my software update and deleted Epson's Software Update program. Now I get a...
View full review
Review
Product
Reason of review
locking out aftermarket ink cartridges
I was prompted to update my firmware on my Epson XP-440, which I did, and now my printer does not recognize my aftermarket print cartridges. I have owned many Epson's over the years, but this is the last one. Do not buy EPSON!!!!! To put in OEM print cartridges it will...
View full review
Review
Product
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
I bought an Epson 47??. After just a short time print nozzles failed. Print head cleaning function did nothing. Costco, thank God, took it back. Got the newer model that had just arrived. Neither document feeder nor print paper feeder worked no matter what grade and...
View full review
2 comments
Hard to believe three different printers conspired to frustrate your printing career. Perhaps it's your computer or the settings, etc.? Go back to HP if you wish, Epson will s...
View more comments
Review
Product
Cons
- Quality
Reason of review
Damaged or defective
Preferred solution
Full refund
I have a WorkForce Pro WF-4630. I buy new cartridges versus refilling. Regardless of the kind of cartridge, I use the Black Cartridge the most so it is always the first to go out. What is blatantly wrong is Epson's measuring of these cartridges and it is downright...
View full review
2 comments
Nice printer. You have stumbled on the reason for the low ink message---they make more money selling you the ink cartridges than they do the printer. Not believing any manufac...
View more comments
Review
Product
Pros
- To be determined
Cons
- Illegal nature of their practices
Reason of review
Bad quality
Loss
$500
Preferred solution
Get rid of the deceptive practice and either eliminate the message if you can't manage it right or fix it.
Tags
Like many others, I installed the firmware update and no longer am able to use my Epson printer. Even after removing the third-party ink and inserting the unused Epson ink, the printer won't recognize it and additionally, it will no longer connect wirelessly. Hey...
View full review
2 comments
Thanks. I almost bought one. You saved me at least $100.00. Will buy different brand.
View more comments
Review
Product
Reason of review
Order processing issue
Epson has the worst products out of all the companies that manufacture products in the same category. DO NOT buy anything from them. unreliable, very expensive, hustles you for ink (most expensive on the market) and it gets worst when you call customer service, They...
View full review
Review
Product
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund
Reject epson
Same problem.. owned several epsons in the past. Never again. Permanent damage to epson reputation. Feel tricked into the firmware update. Hope the class action is successful.
Review
Reason of review
Poor customer service
After 3 months my WP4740 stopped working. They said they would replace it (with a USED model!) but didn't even do this. Told me their courier couldn't find us. We had a missed delivery card so knew this was a lie. When we challenged this lie they got even more...
View full review
Review
Product
Cons
- Anything about it
Reason of review
Poor customer service
Loss
$350
Preferred solution
Let the company propose a solution
Epson - Only prints yellow
Epson fix your junk *** printers and stop ripping people off. knew i should of went with cannon. {{REDACTED}}
Review
Product
Reason of review
Bad quality
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Same problem. Too many other printers out there to fool around with a low class company as Epson