Epson Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What's your story with this company?
Ask a Question About Epson
Customers don't like
- Wasted valuable time
- Quality
- Product
Customers like
- To be determined
- Printer
- Reasonable ink cartridge replacement
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Reject epson
Same problem.. owned several epsons in the past. Never again. Permanent damage to epson reputation. Feel tricked into the firmware update. Hope the class action is successful.
After 3 months my WP4740 stopped working. They said they would replace it (with a USED model!) but didn't even do this. Told me their courier couldn't find us. We had a missed delivery card so knew this was a lie. When we challenged this lie they got even more...
Read more
Epson - Only prints yellow
Epson fix your junk *** printers and stop ripping people off. knew i should of went with cannon. {{REDACTED}}
Excuse the long read, but......When I first used this thing, I noticed right away that each time you print something, the "buy epson ink" page popped up right away. When I needed my first new cartridge, I thought their ink was WAY overpriced. So I used generic, and...
Read more
Hello, my name is Mike, I live in Salem Oregon. I received a pop up Epson Software Updater and I selected the Firmware Update. My end result is exactly the same as the above comment. I will never buy another Epson printer again. The idea that Epson intentionally put...
Read more
Anonymous
I bought an Epson 4720 and paid around $700.00 for what was supposed to be a high end photo, scanner, printer. NEVER AGAIN WILL I BUY ANY EPSON PRINTER! This printer was beyon...
Anonymous
Me either
Product
I will NEVER buy another product from EPSON and am sharing my issues with everyone I know and on social media. I have the same exact issue as everyone else here has been writing about. Running an update that only served to force me to use THEIR ink should absolutely be...
Read more
Guy
This firmware can be backed out to the previous version. Look it up.
UnevenMarmot
I had the same problem, but was able to fix it.Follow the instruction on this video to undo the firmware update:https://www.youtube.com/watch?time_continue=237&v=C6wdgJODghcYo...
Product
I liked
- Prinkter worked until the update that sabotaged it
- Printer worked until they sabotaged it with an update
I didn't like
- Epson preditory tactics used on customers
Recently, my printer continually had messages telling me to download a software "update". I finally did that. After the download, the printer stopped working altogether, with a messaage "Ink cartridge is not recognized". Curiously, 2 were recognized and 3 were not....
Read more
Steve
Same thing just happened to me worked fine until update
Product
I didn't like
- Company policy-- lack of fair trade practices
decided to try the xp-434 on a friend's recommendation. i bought it at walmart. great all around printer, i loved it. epson's latest firmware update has turned it into a paperweight. I'm not paying that exorbitant *** price for their ink! there's a work around, you're...
Read more
Product
Epson in Plainfield, Indiana - New update can not use printer cartridges
I have a small business. Like everyone else I can not print after latest "update". I have 3 printer cartridges. Epson should reimburse me for the cost of these. This is illegal as Epson should be fully aware. Ill be looking for my receipt tomorrow and box.......
Epson - Printer stop working
When I bought other ink cartridges for my Epson Workforce 2760, my printer stop working after the company said I need to update my printer, from that point forward my printer had not worked, I WANT A FULL REFUND FOR THIS PRINTER NOW!!!!!!
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
I learned the hard way to never update firmware on printers for the very reason you describe. If your printer will handle generic cartridges, remember the old saying "if it ai...