New Reviewer

Need a shipping label to return product

No one emailed me a shipping label to return my product. I have 7 days to return it. You will need to start my 7 days over until YOU guys answer the phone and email me a label
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ID
#3112348 Review #3112348 is a subjective opinion of poster.
Location
Citrus Heights, California
New Reviewer

Scanner error 100016. unable to resolve.

Scanner error 100016 on printer window can not be closed, scanner will not scan. Printer from wireless connection to PC is OK. Unable to copy or scan. Tried all the suggested procedures. No fix. I will trash the WF4740 along with about $100 in ink cartridges. No more Epson for me. Looking for recommendations for new All in One unit.

User's recommendation: Do not count on Epson for tech support.....you are on your own. Good luck.

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ID
#3101679 Review #3101679 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer

My ET3700 printer *** out.

I was told it would cost more to fix my printer than what I paid for it. I had only had my printer for a little more than one year. I only use my printer for less than 100 copies a year. Why did my printer crap out on me so soon? I talked to a representative and got nothing. Right now, I would and will tell anyone I know or will talk to to not buy an epson product. This probably doesn't mean anything to the brass but hopefully if I reach enough people it will affect the bottom line. I can be reached at philrcox51@***.com. Do not respond if not a serious interest. I will be purchasing a new printer shortly. I will not consider epson if no response.

User's recommendation: Will respond if I hear from epson.

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ID
#3089825 Review #3089825 is a subjective opinion of poster.
Pros
  • So far
Cons
  • Printer was crap
Loss
$300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don’t stand behind there warrenty

Bought a printer from them on August 31,2021. It quite working on 11/18/2021. Called customer support. Told because I bought it on Amazon there is no warranty. The funny thing is I have an email from their customer support telling me it is under warranty and to call their customer support to get it replaced. Which Epson refuses to do.
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ID
#3088002 Review #3088002 is a subjective opinion of poster.
Loss
$288
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible Customer Service

I called on 11/10/21 asked for assistance with a printer and the gentleman was very nice and helpful but I didnt have the last picture which was the one with error message so I just told him thanks and when it came up again I would snap a picture and call back. So today 11/19/21 I called and the lady was super rude and even called me a Liar. I want to say her name was Jen.

User's recommendation: Don’t buy from them. Always keep receipt.

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ID
#3081807 Review #3081807 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Cons
  • Waste money
Preferred solution
Let the company propose a solution
New Reviewer

Not Xerox only white page slide

Printer not right work, not xerox only cut color slide.I want to Wi-Fi setting Most useful our printer sir. Quick send my address engineer .I faith fully sir
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ID
#3076886 Review #3076886 is a subjective opinion of poster.
Location
Delhi, Delhi
Cons
  • Everything including service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
This is not the first Epson printer I have owned but it is by far the worst. The printer in question is the XP-4100. This printer rarely does what you need it to do in a timely manner. It either prints blank pages or unreadable pages if it prints at all. I have had...
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ID
#3073304 Review #3073304 is a subjective opinion of poster.
Loss
$200
Preferred solution
Let the company propose a solution

Can't download printer software

I couldnt connect your printer to my Wi-Fi. Google mesh runs at 5 GHz and your printer runs at 2.4 GHz
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ID
#3072650 Review #3072650 is a subjective opinion of poster.
Location
Nipomo, California

No help for printer not work

Sendt Email. 2 weeks no answer, nudget twice. Then called. Was told what to do, but it did not work. Also what says in the manual. Then new Email, no answer. The printer stopped to print Black.
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ID
#3069470 Review #3069470 is a subjective opinion of poster.
Location
Oslo, Oslo County
Cons
  • No help

Employee Verification Request

Dear Team, Hope this email finds you well. I am working for Sterling RISQ, a third-party background screening company, and we have been retained to assist with our Clients background screening process. We are hoping to obtain an employment verification for one of your employees. We have noted here on our database that your organization would not provide employment verification to third party companies. We are uncertain if the policy remains unchanged. May we confirm if this policy is still implemented? Background screening is a key function of our clients risk framework thus your response would really help a lot for our future references. Thank you for your assistance.
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ID
#3067847 Review #3067847 is a subjective opinion of poster.
Location
Singapore, Singapore

Need help setting up scanner on computer

The scanner was constantly misfeeding.Iwill not recommend this product because it is not efficient. It was misfeeding constantly and the printer does to appear to be very fragile and loss parts.

User's recommendation: Iwill not recommend this product because it is not efficient. It was misfeeding constantly and the printer does to appear to be very fragile and loss parts.

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ID
#3060382 Review #3060382 is a subjective opinion of poster.
Location
Lawrenceville, Georgia
Loss
$100
Preferred solution
Full refund
New Reviewer

Epson L220

Epson L220 printer not working. Please call me. Epson printer replacement. New Epson printer price in India
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ID
#3042006 Review #3042006 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Epson Printers are CRAP!!!!!

I know printer manufacturers want you to use their ink, but my WF-3720 is deciding that I need to only use Epson Paper. I am going to call the better business bureau, as I think this is illegal!

User's recommendation: Unless you are going to buy Epson Paper, STAY away from Epson Printers!

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ID
#3041356 Review #3041356 is a subjective opinion of poster.
Location
Gloucester, Virginia
Preferred solution
Let the company propose a solution

Printer 4730 will not print after a move

I contacted your company to get my 4730 Epson printer to print. Recently I moved 300 miles south and got new wifi svcs - but even after entering the wifi info, still no prints. When speaking to the Epson rep, I ended up with no resolution. Now I'm in my new home 2 mos later with a printer not providing me work for my business. VicToria

User's recommendation: At times, you will end your discussions with tech support and have no resolution.

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ID
#3034657 Review #3034657 is a subjective opinion of poster.
Location
Beaumont, Texas
New Reviewer

Two failed Epson ET-4750 printers

The quality control the ET-4750 eco-tank refillable printers is horrendous. In my opinion, Epson produced a very poor quality printer that failed to operate in the first 6 months of usage. They did replace the original printer I purchased with a refurbished one which in very short period of time also failed to operate. I barely used any of the ink in either printer. I will not buy or ever recommend buying any of their printers.

User's recommendation: Stay away from Epson printers.

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ID
#3034152 Review #3034152 is a subjective opinion of poster.
Cons
  • Warranty support
  • Junk
Loss
$397
Preferred solution
Let the company propose a solution