Unclaimed
Epson
Reviews and Complaints
410K
CLAIMED LOSSES
508
TOTAL REVIEWS
56.8K
PAGE VIEWS
5
ISSUES RESOLVED
Epson Reviews
Epson Sucks
Epson printers are better used as anchor. They are worthless and any money spent on one is a waste. I've returned a printer twice within 6 months. Only to get a refurbished printer that also doesn't. I run a business and don't have two hours a day to troubleshoot the many issues with the product. Anyone who is purchasing a Epson printer scanner or any product associated with Epson. DONT. But another company it will one worth it.
User's recommendation: Never purchase an Epson product.
ID
Location
Fort Myers, Florida
Red light blinking
Print khaki as Rana jai laptop large jai to Air do no red light air hello light tino el sath blink kar raha hai
ID
Location
Chennai, Tamil Nadu
Brand new epson printer wont work properly.
the Red and Yellow cartridges do not print properly. it leave lines when printing red in photos or type. Called Office depot and they say since i didnt call them in 14 days the junk is mine. nothing I can do. called Epson. they run you over and over the same idea for fixing the problem. still cant print correctly. lines still appear. cant print in color since red leaves lines. installed new cartridge. still the same..
User's recommendation: Do not buy epson printers. they suck.
ID
Location
Santa Fe, New Mexico
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerrible product and customer service
I need to "replace" the ink cartridges weekly on the Epson WF2860 printer. I tried to order new ones on the website--after providing my background check, personal history, and firstborn information they say--Error--try later. I called the customer service line--she's from India of course--I try to explain the problem. She disconnects!
User's recommendation: Buy from another manufacturer.
ID
Loss
$60
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo technical help
I purchased a 2720 and when I opened the box and started the setup I got an error message 10016.I called for tech support and the tech started to tell me that there was nothing wrong with my printer because it was new.He said that it was my computer and he asked to take a look at my computer remotely. After he looked at my file he said that I needed new antivirus software that my software was not working. He offered me antivirus software at $250 and when I said that I didnt have that kind of money and that I barely had saved up enough to purchase the printer. He continued to tell me that if I dont buydid
User's recommendation: No help you are better off look on YouTube for help.
ID
Pros
- No solution to my situation
Cons
- Dishonest company
Preferred solution
Let the company propose a solution
New Reviewer
Faulty printer
My Epson 2720 wont print black and colors are muted. Cant talk to a live person at Epson. Went in a chat, and was directed to a site that charges for help.
User's recommendation: Don’t Buy Epson!
ID
Cons
- Poor customer service
- Just about everything you can think of
- Inferior design
Loss
$200
Preferred solution
Full refund
New Reviewer
Printer not working
Printer not working, and I give print option only white paper coming.please call me and slove my problem.
User's recommendation: Not answering.
ID
Location
Puducherry, Union Territory Of Puducherry
New Reviewer
ET-4760 - WORST PRINTER EVER and so is EPSON customer service
I have a 6 month old ET 4760 and it never works. Jams all the time, feeder never works. Its useless . Called their customer service line a few times and they went through their usual script and want to send me a refurbished printer. GREAT! Send me someone elses problems. NO HELP WHAT SO EVER. RUN AWAY FROM EPSON. Bad product, bad customer service. I just threw away $500.
User's recommendation: STAY AWAY FROM EPSON.
ID
Loss
$560
Preferred solution
Full refund
New Reviewer
Software upgrade
How dare they install a software upgrade on my computer which renders the printer inoperable unless I purchase their brand ink cartridges. I will throw it away before I give them another nickel !!L
ID
Cons
- Theives
Preferred solution
Remove the upgrade so the printer will function
New Reviewer
Epson customer care people are very rude
Epson customer services is unacceptable.My home epson projector is having some problems and I connected to the customer care service but got no good response. They didn't help us and I even went to the Wazirpur center they didn't solve our problems rather behaved quite rudely and in a very disrespectful manner. Epson have very bad and unpleasant services and their customer care service team are too rude to talk.
User's recommendation: Dont buy epson.
ID
Product
Epson Projector
Preferred solution
Deliver product or service ordered
Atrocious customer service
I bought an Epson SC-P900 printer via Amazon. It was delivered dead on arrivalservice code 000024. I needed a replacement right away. The first rep, whose command of English was not good, said they would overnight a replacement. But theyd need my credit card to guarantee things. I was told to return the defective unit within 7 days, and also was told I would receive a tracking number for the replacement. That never happened. Called them back yesterday to learn that the printer was out of stock until June 15 and since others are ahead
User's recommendation: Epson has god-awful customer service. Tech support is decent, but CS is a nightmare.
ID
Location
Cincinnati, Ohio
I am so angry that I cannot get ahold of technical support for my epson printer
My epson 2750 is offline, and I cannot get it back online. Why isi there no technical support? NONE at all. I call and I go on line without any ability to get help. This must change. I am throwing this 350.00 in the garbage & buying a Canon.
User's recommendation: Don't buy anything from Epson.
ID
Location
Racine, Wisconsin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI csn't get any help from them
My printer is offline.online. I call and call and can get nowhere. Friends have tried to help. I go to the support field and there is no support. There is no chat for help.
User's recommendation: Don't buy anything from Epson.
ID
Preferred solution
I would like to talk to a human being and get this problem solved or get my money back.
New Reviewer
I purchased an Epson WF-2830. The initial cartridges lasted almost no time. But when I purchased and replaced them, the same. I printed out 75 pages of black and white and the black ink ran out. The black ink cartridge, which Epson says has to be their brand to...
View full review
ID
Pros
- Product works
- Cost way too high for ink
Preferred solution
Price reduction
Functional problem on my Epson XP-7100
Was unable to change cartridges because cartridge carrier would not move to the middle section. Called tech support and tech was unable to pin point the cause . After some 35 minutes on phone , and a promise to E-mail me , I rang off and then decided to try re-install process , as provided at initial hook-up .. After install procedure , was able to get correction of installing ... Would seem to be a possible electronic glitch ?? You can call me at 435 - 632-**** for details . thanks icon and replace empties .
ID
Location
Saint George, Utah
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