Epson
Reviews and Complaints
Reviews Chart
390K
CLAIMED LOSSES
424
TOTAL REVIEWS
47K
PAGE VIEWS
5
ISSUES RESOLVED
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Verified ReviewerPrinter not recognized by computer after downloading all the drivers, etc.
I followed the not-very-helpful instructions that came with the printer, but after downloading everything they wanted to my computer, the computer could not find my printer when I wanted to "Add Printer."
ID
Location
Pasco, Washington
Preferred solution
Deliver product or service ordered
My printer won’t work
It keeps saying turn on the printer again. See your documentation for more details I turn it off and on and even unplugged it and plugged it back in and it is still not working. I checked for paper jams too and there was nothing. It is very frustrating and I need help!
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely Frustrated!!!!
I have had many replacements of the Workforce Pro WF-3720 and have had a different problem with each of them. A printer is critical to my daily needs and to have to go days without a replacement is absolutely unacceptable! I will NEVER buy another EPSON printer again! I understand your policy is to give a refurbished printer but after multiple replacements one would think there would be a different solution, rather than continue to get a malfunctioning printer. I am so disappointed in your company and my frustration level is beyond measure!
ID
Product
Epson Wf3720 Printer
Preferred solution
Let the company propose a solution
Ripped off ahain
I had a workforce printer that was a total POS. When the wife told me to go get a new one I took the workforce in the garage and beat it dust with a hammer. Felt good. Fast-forward to another Epson POS the XP-7100. Never worked right out of the box. I'll never understand how a company is allowed to sell its products in this day and age when they just don't do what they say. But shame on me for buying this POC. Epson FM. Your company is full of crap and so are your printers. I'm going to go buy another Epson and give you this one back. You deserve no less. I'm in business and what I have to say to the people I deal with daily should cost you
ID
Location
Los Angeles, California
Epson printer ET 4750 doesn't print
Worst customer service I've ever experienced. Worst printer I've ever had. Don't buy an epson their products are garbage and the support is an absolute joke. They are a scam and a rip off!!!run
User's recommendation: Run the other way as far as you can!
ID
Cons
- Garbage
Preferred solution
Full refund
Won't recognize new ink cartidge.
Won't recognize ink cartridges please help
ID
Location
Port Orange, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey say it has ink and it doesnt
My printer is a ink well. My inkwell's are empty and it won't take more ink it spills everywhere. I called and was told to send pictures and I did...I never received a call back..so I called 36 hours later and was told I refused help soy case was closed after arguing with three people long enough I left the house went got both .y children from school and was back... Karen called corporate and told them I refused help so they told her not to help me after .ore arguing I was passed to senior technician John who said I took bad pictures and that my Inkwells are full. I asked him where he saw ink and also asked for his I'd number so when my printer completely quit he would be held responsible he refused and told me that the ink is full and I didn't know what I was doing because I didn't take good pictures....so I have a 400 printer that they refuse to help me with. That won't take Ink.....it will dry up and be done
User's recommendation: Avoid customer service.
1 comment
ID
Pros
- Ink less expensive
- Easy to load the ink
- Ease of use and print quality
Cons
- Service is terrible along with customer service
- Defective ink cartridge
Preferred solution
Replace my printer as it is not recognizing it's empty. If not resolved I loose 400
Printer issues
My printer is broke. they passed me off to three different people. I was on the phone for an hour and nothing was resolved After talking to a Karen at the end
User's recommendation: Don’t buy from Epson… Unless you want to deal with a bunch of Karen’s.
ID
Location
Houston, Texas
Unable to configure Epson Sylus Photo 1390
This is not working and
ID
Location
Suva, Central Department
Unable to configure Epson Sylus Photo 1390
I have an issue of printer unable to detect the ink in the cartridge despite using the recommended ink. The printer's power button blinks with ink button steady. How am I suppose to resolve this matter?
ID
Location
Suva, Central Department
785800****
Red light resolves also gives paper problem
ID
I have bad feelings toward EPSON
I loaded more paper and now it is 'offline'. typically takes an hour with a tech to get it working again. Looks like a common problem per google search.
User's recommendation: no way.
ID
Pros
- Ha ha
Cons
- Does not print
Preferred solution
how about a printer that works
Main printer is not connected
My printer is not connecting properly print out Nahin Nikal Raha Hai
ID
Location
Raipur, Chhattisgarh
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Verified Reviewer
I bought an Epson XP6000 about 5 months ago and it has never performed properly. I found the instructions very sketchy indeed. It printed about 4 letter size pages and from that point on it wouldnt print anything. Three friends who are very strong in electronics tried...
View full review
ID
Loss
$140
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError 0X97
Internal technical issue with the printer.
User's recommendation: Epson is a reliable good brand.
ID
Location
North Las Vegas, Nevada
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Would file a complaint withtbe better business bureau would also contact there corporate office r