New Reviewer

Printer not recognizing cartridge

I have spent almost $300 on printer cartridges that my printer still won't recognize. I have bought three separate sets of ink cartridges and my printer will not recognize the cartridges especially after I updated my firmware.

User's recommendation: Please make sure you know your printer.

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#3261398 Review #3261398 is a subjective opinion of poster.
Location
Rockford, Illinois
Pros
  • Printers
  • Design nice
Loss
$300
Preferred solution
Resolution to my printer problems
New Reviewer

700494****

Epson - 700494****
EPSON L3260 PRINTER PROBLEM FOR NOT PRINT OUT COPY AND REGULARLY MESSAGE From Paper For Zam Light Blink From Any Time

User's recommendation: Not Print Page.

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#3259861 Review #3259861 is a subjective opinion of poster.
Location
Muzaffarpur, Bihar
New Reviewer

Unscrupulous Practice/Policies

2.9
Upgraded firmware based on Epsons recommendations. When finished my print function was completely disable as the upgrade now forces end user to only use OEM ink cartridges and not 3rd parties. No notice was given to end user/customers so in order to continue you must buy Epson only cartridges. Which means I have unrecoverable out of pocket expenses with unused ink cartridges and Im impacted from a health perspective as I cant print my medical forms I need for chemo treatments. This sneaky, greedy action by Epson tells you revenue/profits are more important than loyal customers. It is also akin to Ransom Ware as you now need to pay to unlock previous printer functions that worked but not any longer.

User's recommendation: Never upgrade firmware and don’t buy Epson.

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#3256316 Review #3256316 is a subjective opinion of poster.
Loss
$199
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Just a gripe

1.0
WF-3820 I have had it some time. It has worked fine all this time on after market ink. Today an update came in and after the update, it would not print. Maintenance Error. After talking to many people on your site, the last person said buy new Epson Ink and if it would not work, they would replace the printer. I said that I would . After thinking about it for some time, I decided to chunk it into the trash can and go buy a different brand. Your company killed it forcing me to buy Epson ink when it had worked fine before the update. Epson complaint number 220113****65.

User's recommendation: It won't use after market ink.

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#3255521 Review #3255521 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Complaint regarding

Kio ENG Abhi tak nahi aaya complain kiye hain 13 days Ho Gaya hai 703322****.821054**** Mahesh Dubey from chiraiya bazar East Champaran 845415 Bihar
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#3234373 Review #3234373 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

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Verified Reviewer New Reviewer

XP-7100 "update"

1.0
Being forced to buy epson ink!! This company is a foreign entity forcing free enterprise into the corner. Why should they be legally allowed to stop my printer working after 2 years of mixed use (epson and EZ Ink) cartridges? after 2 hours on the phone all the way up...
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#3230210 Review #3230210 is a subjective opinion of poster.
Location
Casa Grande, Arizona
Pros
  • Decent customer service
Loss
$250
Preferred solution
Apology

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Verified Reviewer New Reviewer

Printer stopped working

Epson - Printer stopped working
Good evening, I bought my epson-2720 printer last October 2021. It suddenly has stopped printing blue and I want a replacement as it isnt old and shouldnt have just stopped like that.
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#3226453 Review #3226453 is a subjective opinion of poster.
Location
Alexandria, Virginia
Cons
  • Uses lots of ink
Loss
$200
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Having trying to print. Your instructions are not very clear.

I received a new printer for Christmas replacing my Canon printer. First of all I am getting blank print out and I do not know how to switch to black and white. Second, where do I plug my computer to the printer. Third, I cannot find the serial number to register the product. I am a senior citizen and did not have any difficulty with my old printer. Your instructions are not very clear. My sons set up the printer for me. I do not have proof of purchase as it was a Christmas gift. How can I show proof of purchase if it was agit.

User's recommendation: Need clearer instrucrions.

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#3221481 Review #3221481 is a subjective opinion of poster.
Location
Downers Grove, Illinois
Preferred solution
Instructions that are clear.

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Verified Reviewer New Reviewer

New printer was not working right works well with the right equipment

4.7
This printer w/f 2830 was not printing at all something about it needed to use the ink that it came with I used that ink it's brand new I called the company they said that they would send new ink they did it worked fine

User's recommendation: The company stands by this.

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#3218139 Review #3218139 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania
New Reviewer

Warranty setup

While reading the paper work"Epson America,Inc Limited Warranty" 1. It states that if I go online and register that my 1 year warranty will be extended to 2 years. I did go online and. Register it gave me no place to prove my date of purchase but rather told me I had purchased my printer in October of 2021. It gave me an expiration date of December 24 2022 which works out to be round 1 year warranty. The purchase date was November 16th 2021 not October. According to your site I ended up with around 1 years worth of a warranty.
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#3214056 Review #3214056 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Back order on Brand New Printers

2.0
Ordered a Brand new/out this year printer from Epson. No ETA and on back order. Its been a month and a half. Its for my business. Call the company. No answers.

User's recommendation: I don’t even know.

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1 comment
#2116993

Contact Morgan.Gray@***.epson.com

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ID
#3210172 Review #3210172 is a subjective opinion of poster.
Location
Toledo, Ohio
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Provide Excellent service

4.0
Hp Printer support phone number team helps to fix your printer errors call +1(80*)-***-**** Hp Printer support number USA / Canada
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#3205212 Review #3205212 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Full refund
New Reviewer

WiFi connection issues with my ET-2760

My printer says it is connected to our WiFi network, however, I cannot connect a device from our network unless I re-login to my network.
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#3203564 Review #3203564 is a subjective opinion of poster.
Location
Kirkland, Washington
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Not working with the ink provided

4.8
I don't recommend you get this printer is really hard to place the ink and when you first get it it doesn't come with the right ink to start the printer I had to call teck support the are sending me the right ink but it still I had to get it from the company then it will work I hope have things to print
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#3203090 Review #3203090 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania

Printer not working

1.0
If you don't use the printer regularly you are totally screwed ...It errors you to replace cartages that you already replaced a month earlier and used only 1 time!!! ...Basically, if you use an Epson once a month you'll need to replace and dump $60 bucks on new ink for 2 pages. Try and troubleshoot?.....you'll need to again need to dump $60 dollars for new ink that you replaced a month earlier, but never used to even troubleshoot the blurry and streaked pages. This company has designed it that you will need to constantly buy their ink cartridges whether you are using the printer or not. Epson is a complete and total fraud company with poor products....stay away from Epson.

User's recommendation: Don't buy Epson.

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#3196950 Review #3196950 is a subjective opinion of poster.
Location
Syosset, New York