Epson Reviews and Complaints
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Customers don't like
- Wasted valuable time
- Quality
- Product
Customers like
- To be determined
- Printer
- Reasonable ink cartridge replacement
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Hello, my name is Mike, I live in Salem Oregon. I received a pop up Epson Software Updater and I selected the Firmware Update. My end result is exactly the same as the above comment. I will never buy another Epson printer again. The idea that Epson intentionally put...
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Product
I will NEVER buy another product from EPSON and am sharing my issues with everyone I know and on social media. I have the same exact issue as everyone else here has been writing about. Running an update that only served to force me to use THEIR ink should absolutely be...
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Guy
This firmware can be backed out to the previous version. Look it up.
UnevenMarmot
I had the same problem, but was able to fix it.Follow the instruction on this video to undo the firmware update:https://www.youtube.com/watch?time_continue=237&v=C6wdgJODghcYo...
Product
I liked
- Prinkter worked until the update that sabotaged it
- Printer worked until they sabotaged it with an update
I didn't like
- Epson preditory tactics used on customers
Recently, my printer continually had messages telling me to download a software "update". I finally did that. After the download, the printer stopped working altogether, with a messaage "Ink cartridge is not recognized". Curiously, 2 were recognized and 3 were not....
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Steve
Same thing just happened to me worked fine until update
Product
I didn't like
- Company policy-- lack of fair trade practices
decided to try the xp-434 on a friend's recommendation. i bought it at walmart. great all around printer, i loved it. epson's latest firmware update has turned it into a paperweight. I'm not paying that exorbitant *** price for their ink! there's a work around, you're...
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Product
Epson - New update can not use printer cartridges
I have a small business. Like everyone else I can not print after latest "update". I have 3 printer cartridges. Epson should reimburse me for the cost of these. This is illegal as Epson should be fully aware. Ill be looking for my receipt tomorrow and box.......
Epson - Printer stop working
When I bought other ink cartridges for my Epson Workforce 2760, my printer stop working after the company said I need to update my printer, from that point forward my printer had not worked, I WANT A FULL REFUND FOR THIS PRINTER NOW!!!!!!
*** DO NOT UPDATE FIRMWARE - EVER! *** Had an Epson XP-830 for about a year, and loved it. Print quality was great, and I use the scanner almost daily for work. Firmware update on 3/19/2018 has turned my $200 printer into a paperweight. I can't even scan documents! I...
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Chris
I own one of these EPSON paperweights too.
Product
So I just updated my software/firmware and now I can't use my printer because I opted to purchase off brand, completely compatible ink cartridges that I have been using for the past 3 months. Now all the sudden I need to replace ALL my cartridges with "genuine Epson"...
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Froze working printer with working cartridges with no warning to consumer of recycled oem cartridges will not work after having to to do firmware update that I had to do, as communication error stated firmware update necessary for printer to work... No where is it...
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Product
I didn't like
- Customer support
When the ink cartridge runs out, and you replace with a new cartridge fit per specifications, the printer does not recognize the new cartridge. It only recognizes the initial cartridges sent with a printer. They resent 2 refurbished printers and ll had the same...
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Product
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Me either
I also get received a pop-up to Software Update and I selected the Firmware Update. So Epson printers are blocked printhead. I don't know whats happening with my printer so I ...