Unclaimed
Epson
Reviews and Complaints
410K
CLAIMED LOSSES
508
TOTAL REVIEWS
56.8K
PAGE VIEWS
5
ISSUES RESOLVED
Epson Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEpson Workforce 3640 Printer
Don't purchase the Workforce 3640 Printer the printer head has problems! It don't print. You have to clean the printer head at least 3 times and you run of ink.
ID
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
Worst printer ever Epson ET2760 quit for the third time Epson already replaced it under warranty and now it is out of warranty and quit again..
Epson replaced my printer not long after purchase because it failed then it quit again was a paper jam screen said to call tech support. For a paper Jam??? Now the printer is out of warranty and it failed again as it did the first time. I was offered another printer that has been repaired for 40% off. Not a chance!!! Is that all Epson has is repaired printers. I purchased a HP printer some years ago for $25 it was a rock solid printer but the ink was not cheap. That is why I purchased the Epson printer DUMB move. The ink was not cheap.
User's recommendation: DONT waste your money on EPSON.
ID
Cons
- Junk
Loss
$300
Preferred solution
Full refund
New Reviewer
Epson printer 3640 Can not connect to my computer
NOT EASY TO BE CONNECTED ... SET UP MANUAL IS NOT EASY TO FOLLOW UP. SOMETIME IS SUDDENLY RUNNING BY IT- SELF AT MIDDLE OF THE NIGHT NOISY.
User's recommendation: Make it more simple.
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBS Firmware Updates
I own and have been pleased with my Workforce Pro WF3720 until I downloaded a firmware update today that apparently had only one function and that was to disallow the use of third party ink cartridges, immediately after download the printer identified the third party cartridges installed and the printer will not function until your severely overpriced cartridges are installed. It's unlikely I will buy Epson again! >
User's recommendation: If you use third party carteidges don't download firmware updates!!
1 comment
ID
Pros
- Cost way too high for ink
Cons
- Deceitful practices with firmware upgrade
Preferred solution
Stop forcing owners of your printers to purchase your overpriced ink cartridges via a dishonest firmware update!!!
New Reviewer
Personal item found in the printer box
We purchased an Spain printer at our local Costco. When we opened it we found at the bottom of the box a bracelet. It contains two cylinders that have human hair in one tube and it looks to be cremated ashes of Someone in the other. Im sure whoever it belongs to would love to have it back. Please call me so that I can try to get this personal item returned to its owner. Thank you. Sue Shreeve 480-600-****
1 comment
ID
Pros
- Reasonably priced home printer
Preferred solution
Phone call
Over charged
There was a sale on ink cartridges for Epson on their site when I registered my new printer. I ordered new ink I was charged 3 times the advertising price. I called they told me there was nothing they could do. They would not honor the sale price they had advertised. Verdishonestdishonescompany false advertising
User's recommendation: Do not order cartridges from them.
ID
Cons
- Very high priced
Loss
$100
Preferred solution
Price reduction
New Reviewer
I’m not getting my problem resolved
In sept 2019 I bought ur printer PLQ-30*X23T037141*.Now on toll free no u r saying that it's not been installed.But i got it installed.Now I'm facing problem with printer.It's still in warranty period.Hope to listen from u soon
ID
Location
Patna, Bihar
Preferred solution
Warranty Service
ENGINEER HAD NOT VISITED FOR MAINTENACE PRINTER EPSON L130
SIR, I HAD RAISED COMPLAIN FOR REPAIR/MAINTENACE PRINTER EPSON L130 BUT AFTER FIVE DAYS NO ENGINEER VISITED HERE ON SITE. AFTER 26.07.2021 I TRIED TO CALL BUT DID NOT GET ANY RESPONSE. I REQUEST YOU TO RESOLVE MY PRINTER PROBLE AS SOON AS POSSIBLE. DETAILS ARE GIVEN BELOW. PRINTER NAME:- EPSON L130 SERIAL NO-VJSK300539 ADDRESS PIN CODE-110086 CONTACT NO-750385****, 721048**** ADD- NEW DELHI , INDIA
ID
Location
Gurgaon, Haryana
New Reviewer
Error code E-2
epsonwf2830 error code e2 no 24 hr number? vbmnvhmcghhgcjmghcghghjghjghcjgchjghcjghjhg jhkhjukhjkjhkjhljklj
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNegative experience
We purchased the new Epson workforce pro WP-3733 about a month ago. The top rollers were defective since purchase. After three attempts to remedy the issue through troubleshooting Epson agreed to send a replacement. Received the replacement today and it is a way older (2018) version and a refurbished unit! Mind you if I wanted a refurbished unit I wouldnt have purchased the NEW unit. This is the life force of our business and I feel we were treated poorly throughout. Never recommend epson.
User's recommendation: Do not purchase Epson brand. Brother has been superb even before our purchase they have been amazing.
ID
Preferred solution
Full refund
Epson does NOT stand by its equipment. I purchased a WorkForce WF-7720 late last year. In less than 1 year, I started getting an error message while scanning. I called the help line. We ran through the standard troubleshooting process, and they concluded that it was a...
View full review
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Epson L3100 the colour print not come
Colour print is not comeing in my printer pls come and see what problem in my printer pls come fast.
ID
Solved - worst experience
Product was just 1 month old, the service centre guy even after complain is registered ask to use screwdriver and open up the gears and etc etc and refused to visit as he have only 1 call for this route What if i open the screws &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; all!! Does my warranty will be carried forward ?? Service with 48 hrs is cool but refusing and telling customer to open up the printer is not business ethics and not cool Regards
ID
Location
Lalpur, Uttarakhand
New Reviewer
Not printing
Printing karne pr Page blank aata hai hamhe printer ki 3 bar complen kar chuke hai lekin problem solved nahi ho rahi hai
ID
Preferred solution
Full refund
New Reviewer
Not happy with customer support
Your customer care is not responsible at all they are not updating my warranty. I have requested them from last one week
User's recommendation: Never buy this very poor customer service never give response.
ID
Cons
- No epson email or phone response
Preferred solution
Let the company propose a solution
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My wife did the same thing. I called their customer support and Epson could care less!
I have never seen a printer with so many firmware updates as Epson. Their software is worse than their hardware.