Epson
Reviews and Complaints
Reviews Chart
390K
CLAIMED LOSSES
424
TOTAL REVIEWS
47K
PAGE VIEWS
5
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Printer I've ever owned
My 2860 will not stay connected to my home WIFI network. Every time I turn the printer off, all connectivity is lost and I have to run the "Checker." Absolutely the worst printer I've owned. One of their "support Specialists" told me the printer would not work with a WIFI extender. Will NEVER buy another Epson product!
User's recommendation: Never buy Epson products.
ID
Cons
- Lousy product and support
Preferred solution
Apology
Many problems with this printer.
I called customer service,they told me the printer was fine. They said that it was my mac PC because I had malware on it. I took it off,and it still won't work. Then they said they could help me if I paid &;;;;;;;;;;;;;;;;;;199.00 for 3 years.
ID
Printer won't work,says its off line
printer says its off line, customer service in Japan said it was my mac pc .They could help me ifI paided $199.00 for 3 years.
User's recommendation: Not yet unless I don't get a result.
ID
Product
Epson Printer
Pros
- Had many problems wit this printer
Cons
- Does not want to print
Preferred solution
Let the company propose a solution
Printer broke
Call me as soon as possible 337-794-****
ID
Location
Morgan City, Louisiana
I was scammed by Epson technician.
Be careful when you call for help, to fix your new Epson printer. I was scammed. My printer was fixed, after I paid $199 for a one year protection service. Four months later, these technician called me and wanted more money.
User's recommendation: Call the manufacturer. Not a scammer from computer.
1 comment
ID
Service
Epson Technical Support
Cons
- Help you receive from google
- Technician scam
- Technician scammer
Loss
$199
Preferred solution
Let the company propose a solution
Photo +
I wanted to make enlargements of a small picture and could not figure it out .
ID
Location
Saint Louis, Missouri
Printing issues
Apparently Epson printers are only good for the length of the warranty of 2 years if you use the printer often. Underused printers fail as do often used printers. Ive purchased 2 Epson printers and will NEVER buy this brand again.
User's recommendation: Do not purchase an Epson printer unless you want to toss it out after 2 years.
ID
Cons
- Want but cannot get refund
- Even customer service
865594****
EPSON L220 /EPSON L360 driver Problem ripair 2 pinter
ID
Wish to sell my epson 11880 due to poor service by Epson
I am a customer in India who has been using an Epson 11880 for the last 3 years. There has been an issue in it since 10th Jan 2020. i have been made to run around in circles for the same - first told that its a head issue, then told that the pump is spoilt and now they tell me they cannot figure out what is wrong. I would like to sell the machine and wanted to know if there is any thing Epson can do to help since its a large format printer. I have the relevant messages and the communication. I am greatly upset and disturbed by this last 10 months attitude of Epson service centre here. Hoping someone can help me considering I have been a customer for the last 4-5 years.
ID
Location
Visakhapatnam, Andhra Pradesh
Service
Epson Technical Support
My Epson printer is not working
My Epson printer is not working .10 day leave inki during to print
ID
Location
Lucknow, Uttar Pradesh
The printer does not work at all
The printer sends out pages stripped black and white or all red when directed to print a page.
User's recommendation: Do not buy Epson printers, esp. 440 series.
ID
Location
Missouri City, Texas
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Verified ReviewerNot happy with customer support
I have had a Epson ET 7700 eco-tank printer for more than a year. I havent even ran the first set of ink through it. Ive been on the phone with Epson a few times. Says its Hardware failure. They dont want to do anything for me other than give me a discount on a new one. I have a $500 printer thats no good
User's recommendation: Don’t buy Epson horrible customer support.
ID
Cons
- Customer service
Loss
$500
Preferred solution
Fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew printer setup
Great help over the phone. Took a while to fix. Wireless direct without wifi network wouldn't setup. Instruction included in packaging may need to be revised and updated for installation process on Win10 device. Also, the included ink containers in packaged box where less than half full.
User's recommendation: Incredible potential after setup and working.
ID
Product
Epson Printer
Pros
- Good quality production
- Quiet
- Small footprint
Cons
- Ink reservoirs not full new in box
- Software didnt self-install
- Setup instruction out of date
Loss
$100
Preferred solution
Let the company propose a solution
Crap product
Epson WF 3733 printer from Walmart has not print one word word since hooked up had a friend look at who works on pc and other things his report it IT A PIECE OF JUNK get rid of it take your loss and get a HP
User's recommendation: if it says epson leave at the store.
ID
Location
Bourbonnais, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrinter won't work
I followed the instructions that came with the printer, but my computer can't find it to "Add printer."
ID
Pros
- Quality
- Decent printers
Cons
- No support number to call
Preferred solution
Deliver product or service ordered
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Hello. No, never heard from the Epson Company.
I just don't want anyone getting scammed like I did. I thought that I was calling Epson for a printing problem.
Received phone number by looking on Goggle. These people called me a few months later and wanted more money (better protection coverage).