Unable to resolve printer problem

The person that I spent about one hour with regarding my Epson ET-2760 was unable to resolve the problem. Difficult to understand his English, spoke much too fast, and was not up-to-date with this type of problem. Though the printer works well with my wife's computer (USP cable) it no longer works with mine. TYPICAL messages when trying to print from my computer: Printer device and or utilities cannot be installed on your windows system, INSERT memory card; PRINT JOB CANNOT BE SENT, Printer in Error state;;; Ep connection check never passed 5%

User's recommendation: Stay away from Epson products. Their support is useless!! Epson ET-2760 X6NJ294165.

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#2306123

I had the same issue with my ET-3760. Yellow and Blue inks (3/4 full) not printing.

Spoke to 1 off-shore rep, that I could understand, who ran me through the same process I had done at least a half dozen times, and I'd told her that. She gave me a reference number for me to call and I believed that would be a supervisor.

Another off-shore rep, again I could understand her, put me through the exact same process, after telling her I had already done this. She closed my case, sending me an email with an authorized repair rep in my state and email links for refurbished Epson printers.

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#4349697 Review #4349697 is a subjective opinion of poster.
Location
Asheville, North Carolina

Broke printer

My printer still does not work its a lemon and i would like a replacement. The computer stops printing everytime
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#4411623 Review #4411623 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

There was no problem with my printer

5.0
I thought I had printer trouble. But it was my internet My printer is great still. I would buy another Ebson again and again. Great customer service
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#4311645 Review #4311645 is a subjective opinion of poster.
Location
Bellevue, Washington

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Verified Reviewer New Reviewer

Horrible company

1.0
No print driver support. Horrible company just horrible. Want $50 for drivers. terrible terrible. Terrible terrible. Terrrible. Terrible. Terrible.terrible. Terrible. Terrible. Terrible. Terrible. Terrible terrible. Terrifi terribleness. Yet terrible terrible. Terrible. Twrrible. Twrrrrr Terrible. Terrible. Terrible. Twrrible. Twrrible

User's recommendation: Avoid these horrific people.

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#4228326 Review #4228326 is a subjective opinion of poster.
Cons
  • Suck
Loss
$90
Preferred solution
I get it working.
New Reviewer

Not sure why it takes Epson so long to get the cartridges shipped out.

Too few shipping/tracking updates!! Your printer won't work with an off brand, so you have to purchase from them. Then it takes way longer than it should to get the cartridges!!
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#4374108 Review #4374108 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Scanner will not scan

3.3
hello. I do not know if I have the right department or not but maybe you can direct me to the right one. My Epson ES-50 scanner will no longer scan. It will pull the paper when it is first inserted (like it does before you push the button), but when I push the button to scan, it does nothing. I mean absolutely nothing. I have went onto Epson's support page but when I try to search it, no results are found. Please HELP!! This is the email I have sent to Epson. The scanner is super portable and worked for about a year and a half and then just stopped one day. There really isn't very much information on their support page and when googled, you can only get directed to the support page. That doesn't work!!
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#4178987 Review #4178987 is a subjective opinion of poster.
Preferred solution
to know how to get my scanner to work. if not that, then a replacement would be nice
New Reviewer

My Epsom ET 3830 says no AirPrint printer foundM

My printer has often said no AirPrint printer found and would later print, like when it warmed up or something, but now I cant get it to print from the internet at all. It will print the color sheet and copy.

User's recommendation: Don’t buy this printer if company can make it work.

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#4348775 Review #4348775 is a subjective opinion of poster.
Location
Manchester, New Hampshire

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Verified Reviewer New Reviewer

Very poor customer service.

1.5