Epson Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What's your story with this company?
Ask a Question About Epson
Customers don't like
- Wasted valuable time
- Quality
- Product
Customers like
- To be determined
- Printer
- Reasonable ink cartridge replacement
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
After updating the firmware several times on my 3 month old WF-4730 printer it seemed to do some things worse. The last firmware update would not recognize the same ink cartridges it worked great with before the update. I researched and found as of now you are unable...
Read more
I liked
- Printer
- Product before they changed it
I didn't like
- Printer worked with refill ink until update
on 6/19/18 I was successfully using my XP-430 Epson printer to print photographs. The ink cartridges (from EZink) were nearly full and working fine. Then I got a pop-up message that there was a new firmware update I needed to upload or my printer would stop working. I...
Read more
I didn't like
- Customer service could not help me
Resolved
I was having Big problems with my Epson All-in-one Workforce 3620 printer. I didn't have a contract with them, but decided to try and get one or two questions answered anyway. I don't remember how I got the number I called, but I searched for a number for tech support...
Read more
Product
I liked
- To be determined
- Printer
- Photo prints
I didn't like
- Customer service representatives are liars
- Experience with possible fraud
- Illegal nature of their practices
Everyone is right.. what the company did was unethical. If I had known that going in, I would NEVER had bought this printer. It is wrong to change the game after we have bought the product thinking we could use aftermarket ink. Luckily I have a forum to talk about the...
Read more
Product
I liked
- Product before they changed it
I didn't like
- Ethics of the company
I purchased and Epson WF-7620 in February 2016. Within the year the printer had failed. The ink nozzles failed which left lines through my images and discolored images. I called Epson, after over 3 hours of conversation they replaced the unit with a refurbished one. I...
Read more
Anonymous
Don't Buy An EPSON
I liked
- Double sided scanning
I didn't like
- Wasted valuable time
- Wasted ink
- Product
Epson printers XP640 are rigged to also use the color ink and photo ink cartridges when you are only printed in black to deplete and scam you into paying over $50 to replace the color ink cartridges and photo cartridges that you did not use or need. Which I will not...
Read more
Product
I didn't like
- Rig printers to use ink cartridges you don t need or use rip off
I'm so sick of dealing with customer service in another country, where they have no idea what they are talking about, if you can even understand them. I've always been an Epson customer, but no longer will I ever purchase a printer from them again. They use to put the...
Read more
Anonymous
I agree, and think Espon sucks now because you cannot use coupons on their ink now like they used to
Want a definition of Catch-22/ My WF-2850 clogged after two years. Because I had ink left and b/c any one product can go bad once, I got a WF-2760. After a few months, the introductory ink was low so I ordered new ink directly form Epson but before it arrived, the new...
Read more
Product
I didn't like
- Quality
- Discourtesy
- Quality discourtesy insensitivity to ada customer dishonesty
Print quality was Ok, But if one small color ink ran out, printer would not print till Cartrigage was changed, there is no default to black, Yellow ran out out midnight, needed to print a shipping label, NO WAY! and appears software is set to detect non Epson, carts,...
Read more
Great scanner/printer/copier. Works great! DO NOT SOFTWARE UPDATE!!! Latest software cancels ability to use aftermarket ink cartridges, forcing you to use expensive Epson cartridges. I reversed my software update and deleted Epson's Software Update program. Now I get a...
Read more
Product
Select Reason
I'm so frustrated with epson. What they did was completely unethical. There is no other word for it. I now have $100 worth of ink that has gone to trash.
I will NEVER I mean NEVER buy an Espon Printer ever again....they screw you up the ^$%#$! after spending over $200. on their printer....cartridges cost the price of the printe...