Epson Reviews and Complaints
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Customers don't like
- Wasted valuable time
- Quality
- Product
Customers like
- To be determined
- Printer
- Reasonable ink cartridge replacement
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- Latest review first
- Most helpful reviews first
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I have had this printer since Sept. of 2017. Last week, it wouldn't print because I need M cartridge. I paid $20.00 for one cartridge. I put It in and then it wouldn't print because I needed bk and c cartridges. If it had stated that in the first place, I would've...
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I didn't like
- Keep ask 4 ink after put new ink
I hadn't used my printer for a while and when I did it said I needed to replace the yellow cartridge, I did, just like I have in the past. After the installation process was complete an error code 0x97 appeared. I tried the powering down and up steps, removing the...
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Epson - WF2650 is a piece of s...
Why do you have to have all colors of ink to print in black and white? Is this there way of selling more ink? I think it's a good reason to change printer brands!
Product
Epson sabotaged my Epson Expression Premium XP-830 with a recent firmware update. The update rendered my perfectly good non-epson ink cartridges useless. I called Epson customer service. The person I spoke with told me there is no way to roll back the firmware update;...
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I too am a victim of the Epson Printer firmware which prevents the use of any but Epson print cartridges. This just happened 6-18-2018 regarding an Epson XP-830 purchased this past February. Apparently there is no fix and the problem is VERY widespread among Epson...
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After updating the firmware several times on my 3 month old WF-4730 printer it seemed to do some things worse. The last firmware update would not recognize the same ink cartridges it worked great with before the update. I researched and found as of now you are unable...
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I liked
- Printer
- Product before they changed it
I didn't like
- Printer worked with refill ink until update
on 6/19/18 I was successfully using my XP-430 Epson printer to print photographs. The ink cartridges (from EZink) were nearly full and working fine. Then I got a pop-up message that there was a new firmware update I needed to upload or my printer would stop working. I...
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I didn't like
- Customer service could not help me
Resolved
I was having Big problems with my Epson All-in-one Workforce 3620 printer. I didn't have a contract with them, but decided to try and get one or two questions answered anyway. I don't remember how I got the number I called, but I searched for a number for tech support...
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Product
I liked
- To be determined
- Double sided scanning
- Photo prints
I didn't like
- Customer service representatives are liars
- Illegal nature of their practices
- Experience with possible fraud
Everyone is right.. what the company did was unethical. If I had known that going in, I would NEVER had bought this printer. It is wrong to change the game after we have bought the product thinking we could use aftermarket ink. Luckily I have a forum to talk about the...
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Anonymous
I'm so frustrated with epson. What they did was completely unethical. There is no other word for it. I now have $100 worth of ink that has gone to trash.
Brian Plum
I will NEVER I mean NEVER buy an Espon Printer ever again....they screw you up the ^$%#$! after spending over $200. on their printer....cartridges cost the price of the printe...
Product
I liked
- Product before they changed it
I didn't like
- Ethics of the company
I purchased and Epson WF-7620 in February 2016. Within the year the printer had failed. The ink nozzles failed which left lines through my images and discolored images. I called Epson, after over 3 hours of conversation they replaced the unit with a refurbished one. I...
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Anonymous
Don't Buy An EPSON
I liked
- Double sided scanning
I didn't like
- Wasted ink
- Wasted valuable time
- Product
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Same problem here. After firmware upgrade, cartridges no longer recognized by printer. I believe Epson did this deliberately to force buying their expensive cartridges.