Epson Reviews

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*** epson ..doesnt print black only when one of the other color cartridge is empty

it's so annoying...I just bought a black cartridge but the printer not allowing me to print even black only as one of the other three cartridges is empty. I have on nx430 stylus. Had I known this issue before, I would have never bought this printer. Epson should familiarize buyers beforehand of this shortcoming before selling their printers. I feel like I have just wasted $23 for buying the black cartridge and not to mention the cost of this dumb Epson Printer itself. No more buying of any products from Epson. I don't trust this company any longer.
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ID
#511335 Review #511335 is a subjective opinion of poster.
Location
Melbourne, Victoria
Product
Epson Printer

Review about Epson Xp-400

XP-400, just says error, turn off and back on. Just 1 big cycle, *** you Epson!
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ID
#509469 Review #509469 is a subjective opinion of poster.
Location
Denver, Colorado

Ink cartridges cannot be recognised

Just bought a new set of ink cartridges because the last set 'were unable to be recognised'. Replaced the old with the new (even though the old hadn't been used before either) and the same messaged is displayed when trying to print a page. Thats $ 120 or so on ink cartridges without a page being printed. I purchased the Epson printer 1 year ago when i needed a printer every morning everyday for a month and now the that time has come again. Last time i was able to have a friend print off my papers for me to troubleshoot. It would be nice to have a printer that does its job as a toaster toasts bread.
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ID
#502263 Review #502263 is a subjective opinion of poster.
Location
Ballina, New South Wales
Product
Epson Printer
Loss
$120

Defective machines

Epson XP 810 is a disaster. I have had 2 replacement machines after the first worked for only 4 months. The second replacement could never be connected to a computer the third has failed after 2 days after being connected and unlike the first is using or showing ink being used at an impossible pace - 10 pages for a black cartridge and now half used color cartridges although there has been almost no color printing - only on margins of a small number of pages. Have also had false messages - e.g. that the paper size is incorrect in the midst of printing an article although the paper is the same as has been printed. The service people for the most part have been responsive although it takes a long time 1.5 and now 1 hour to resolve the problem as to why it is not printing though connected to a computer although the Epson tag says it is not connected.
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ID
#496216 Review #496216 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
Epson Printer
Loss
$200

Ink gauging scam - horrible product

The ink runs out WAY too soon and then the printer locks up until you go buy more of whatever color is out. There is NO option to just use the black in to print in greyscale. It's very noisy and the display 'help' lacks any specific information. Now, after surfing the web a bit to vent my displeasure I'm seeing that they have been sued for this ink scam. Yes, it did make copies and did print things....for a while. But I would highly recommend you never waste your time and money with Espon printers. There are too many other reputable brands like Dell.
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1 comment
#804440

I am having the exact same problem, though my printer driver does appear to give the option of B/W printing ... but it still won't print. I've emailed Epson (which doesn't even have a consumer support tab on it's web site) and I would like a refund for purchasing this HORRIBLE, worst ever, printer.

ID
#481422 Review #481422 is a subjective opinion of poster.
Location
Boston, Massachusetts
Loss
$200
Advanced Reviewer
My all in one (WiFi, scanner, copier, fax, printer) Epson Artisan 800 stopped working, because it stated that the printer's parts (waste ink pads) reached the end of their "service life". Upon researching I found a reset utility (provided by Epson) that allowed me to...
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2 comments
#2057032

I will never purchase another Epson piece of _____ again! My wife updated the firmware and the printer stopped accepting non Epson cartridges.

Their printers constantly stop working and you have reload their software over and over again. If everyone would stop purchasing their products, maybe they will either start delivering quality products or go out of business.

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ID
#479565 Review #479565 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Epson Printer
Loss
$400

$400 piece of junk made by Epson

I bought Aristan 1430 hoping to print some large format pictures. After 14 months and printing less than 200 pages waste ink has to be replaced (so said printer) and does not allow me to print anything. Old models had reset utility, but not this one, and the customer service is a *** joke. I refuse to paid for the repair plus the shipping cost to fix what was free before. They got greedy on inks, service and product providing cheap junk to loyal consumers. I hope they will go out of business soon. I was a big fan of Epson for years but from now on EPSON ID DEAD TO ME.
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ID
#469179 Review #469179 is a subjective opinion of poster.
Location
Islip, New York
Product
Epson Printer
Loss
$400

Epson ink cartridge scam

Will never buy an Epson printer ever again. When one of the many ink cartridges are out the printer is in effect "dead" and will not let you print unless you replace the cartridge. Even if you have a full black cartridge. I wish I would have known this when buying the printer as I would have bought a different brand. I will let everyone I know about this and suggest they buy other printer brands instead. To top it all off there is no customer relations email address (that I saw) to let Epson know that you are pissed. Not a happy customer!
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1 comment
#804441

ME TOO!

ID
#465006 Review #465006 is a subjective opinion of poster.
Location
Toronto, Ontario
Product
Epson Printer

Epson and Officemax doesn't honor their warrenty

On-line chat with Officemax service warrenty. Kandy: I will be happy to assist you. May I please have your full name, address, and phone number listed on the account please. JEFF NEWELL: jeff newell JEFF NEWELL: phone # withheld on this site JEFF NEWELL: is the account on the receipt? Kandy: No it would be your information. JEFF NEWELL: where is that? Kandy: I just need your current address. JEFF NEWELL: address withheld Kandy: Thank you Jeff. I show an Epson printer purchased on 7/15/13 for $179.99 is this correct? JEFF NEWELL: yes Kandy: Great! How can I help? JEFF NEWELL: printer will not copy, print not even a test page. I called Epson support they will not fix it unless I purchase a $99 service plan that last for 7 days Kandy: I am showing that you have a 1 year gaurantee with the manufacturer. Our coverage does not begin until 7/15/14. JEFF NEWELL: I talked to the tech at the store and the manager. They said if Epson refuses to honor ther warrenty I should call this number, the printer is usless at this point and I have an in home business that I have to have a printer Kandy: I understand your concern, but we can not file a claim until your plan begins. JEFF NEWELL: so officemax is ok that epson doesn't back there product and I'm out a $179 + tax printer Kandy: Again I apologize but I am not able to file a claim at this time. JEFF NEWELL: I'll have to share this with the net and as many other sources as I can
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ID
#458640 Review #458640 is a subjective opinion of poster.
Location
Columbus, Ohio
Product
Epson Printer
Loss
$199

Warranty does not inform property and printed is junk

Epson all in one XP-600 - Purchased May, 2013 - First of all, it drinks ink like it is free. Although the quality of the printing was never great, within five months it was printing worse. After cleaning the head and doing the nozzle check several times, the printer was printing only in red. I contacted online support, told them what the problem was and what I had done. They told me to clean the head and do a nozzle check again. So I did that. Didn't work. By now, I am almost out of black ink in a brand new Epson cartridge although I had not printed hardly anything. They then told me I could get a replacement. So I called and went through that process. Then I learned that in order for them to send me a replacement, I had to have a "hold" put on my credit card for the cost of the printer which they would then *** once I returned the defective unit in SEVEN days of receiving the new one. Now, under the provisions of the warranty, it states that "Epson requires a debit or credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one" within "FIVE working days." It does not say that a charge will be made immediately and then removed. I have to trust them to provide a brand new replacement within 2 to 7 days and remove the charge when I return the old one, but there is no trust on the part of the company that sold this piece of junk.
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ID
#454544 Review #454544 is a subjective opinion of poster.
Product
Epson Printer

EPSON'S PRINTER CARTRIDGES POORLY, LOWLY FILLED!

I AGREE with several other consumers whole heartly! EPSON CARTRIDGES (200) for the ALL-IN-ONE PRINTER (WF-2540) is a big joke! It doesn't make any sense that EPSON would "purposely" design a printer cartridge that would make the customer (via word of mouth) tell others NOT to buy their product (printers). Unfortunately, THAT'S WHAT I'M GOING TO DO!!! My goal is to let as many CONSUMERS as possible know "exactly" how many cartridges it will take to make these "pricey-poorly-filled" cartridges last for a few "modest" printing jobs. I use to own a Kodak Printer (after approx. 9 yrs.) it finally broke from wear & tear. Unfortunately, I didn't buy another KODAK BRAND...I thought I'd give the EPSON BRAND Printer a try since it was on sale. I regret that I did! EPSON PRINTERS blow through that little ink in them in no time. In the future I will NOT PURCHASE an EPSON BRAND PRINTER (I don't care how low the sale price is)...their company will get you in the purse for all those ink cartridges you will have to purchase just to get modest printing jobs done. Don't even think about using a "generic" brand ink cartridge in their printers...it will FLASH a WARNING sign across the display panel stating that the "cartridge is not recognized" "OR" it will state Please add a new Epson Cartridge! Additionally, EPSON rig their PRINTERS to only ACCEPT the "initial" set-up cartridges when you FIRST use the printer. I "misplaced" my initial set-up cartridges and just decided to purchase new ones to get my printing project done...little did I know that when I FOUND the "initial" cartridges...that the EPSON PRINTER would "REJECT" them! What kind of company purposely "set-up" their printer devices to do this! My family & associates at work suggested that I go to every social network site (YouTube, Twitter, Facebook, YEP, MySpace, Pissed Consumer, blogs, etc.) and "spread the word" about EPSON's Printers & it's "lowly-filled" ink cartridges and additionally let others know about how EPSON places a "micro-chip" on its product (ink cartridges) so that you CAN NOT HAVE THE OPTION TO REFILL or PURCHASE generic brand ink cartridges to use in their printers. That little CHIP is their way of "forcing" consumers to EXCLUSIVELY PURCHASE their highly priced cartridges. I'm definitely going to ask a few of my EGGHEAD(engineer/Tech)friends if they know "how" to OVER-RIDE that *** micro chip! ;-D At these sites I can reach many consumers! I feel that it is my responsibility as a consumer to WARN as many people as possible regarding EPSON INK CARTRIDGES. If my action as a concerned consumer can get the attention of EPSON regarding their ink cartridges due to their "printer sales" DROPPING...then I have successfully reached the MASSES and had a chance to "voice" my opinion concerning the poorly-filled ink cartridges.
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1 comment
#753235

have an epson stylus 6000.having trouble with their ink cartidges.

printer needed a new cartidge.put in one i just got directly from epson.kept saying change cartridge.put in another and it works fine.

apparently epson is sending out garbage cartridges.send time with same problem but different color.their consumer dept.was no help.

ID
#453190 Review #453190 is a subjective opinion of poster.
Product
Epson Ink Cartridge
Loss
$13

30 day warranty nonsense

Bought a WF7510..let it sit in box while out of state and finally got around to using it after 50+ days. Didnt work well at all and after a week stopped all together. Technical support agreed to send a replacement. Sent a refurbished unit vs my brand new unit. Called for a RTA number and got the 30 day warranty nonsense. This smells like fraud using an arbitary 30 days from shipping or purchase to justify selling *** equipment and then not backing it up with similar new goods. I have purchased Epson products for 30 years but never again. Was looking at the R3000 and above. Will look elsewhere. Disappointment and inflexible sales people.
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ID
#447633 Review #447633 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Product
Epson Printer
New Reviewer

Horrible about epson service ...

i have purchased a printer L110 about three months ago.then a problem started in printing(service centre said as head jam).i went to the service centre for that and leave it for a day.after having service when i took it to my home i saw they have finished all the ink of the tank!!!! i printed out max to max 200 pages and the ink was almost full when i took it to the service centre,when i asked to the service centre the said it is quite natural!!!!i have launched complaints to the company's customer care centre ,but they are still not responding to my complain.
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ID
#444198 Review #444198 is a subjective opinion of poster.
Location
Bihar Sharif, Bihar
Product
Epson Printer
Loss
$1500
New Reviewer

Highly dissatisfactory customer service and poor quality product

I bought a printer from epson, L100 model, from very beginning it demanded servicing every alternate month and the very next day of its warranty getting over, they blocked its printing skiing for servicing costing 500rs. I was agreeable to that also, but the customer servicing is so poor, u have to keep calling them, requesting them to send a support staff however, no one turns up, despite promising several days, the support staff is sooo rude and unmannered, they disconnect phons on the face, give no reference no. of complaint and are not at all supportive of helping the clients problem. Worst printers to buy in terms of after purchase servicing.
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ID
#433228 Review #433228 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Product
Epson Printer
Loss
$6000

Epson WP-4530

Basicly are a huge steaming pile of excrement... We are on our 7th one. And yes I said 7th. The first one lasted a about 4 months. Then the pink print head went bad. We had to give the customer service guy a CC# so he would send us another one. A REFURBISHED one by the way. When they say refurbished products could have cosmetic blemishes? I wonder if they meant the huge unsightly scratches down the front of our replacement? The second lasted a week then died out right. My time is worth about $80 an hour. I have spent at least 45-50 ours messing with this. The other folks I know have Brother. They seem to work well. We are borrowing a 5 year old printer right now and it works fantasticly.
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1 comment
#918687

I am on my 3rd one now. The ink cartridges they sent me do not work or the 3rd unit isn't recognizing the cartridges! This has been the biggest waste of money ever!!!

ID
#431824 Review #431824 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$4250