New Reviewer
0 comments
1.5

Update by user May 02, 2022

It shows as resolved, but its not. At least as far as Epson support is concerned. I fixed it.

Original review posted by user May 02, 2022

Tech Support that doesn't have answers. I actuall have 4 Espson printers, 2 work force printer door stops, a 6100 and a 7100.

Couldnt get the workforce printers to print black and they wouldnt print with only color inks good. One printer woudnt print at all even with same cartridges from other (new.)

I had the same issue with the 6100 and 7100, no color ink, no printing at all, even if you just wanted black.

I bought the two colors so my 6100 and 7100 would print and turned off color.

As for the workforce, they offered me a whopping 30% discount to go buy another printer.

Even though i ran the clean routine at least 10 times, i tried something else. Blow the heck out of the black cartridge contact area and wipe its *** Believe it or not, it worked. It was constipated. I got it to at least print badly, then ran clean routine again, and it now works, Havent tried the other.

*** poor tech support!!!

I'm a techie, but not for printers. They should have known better!

I will be putting this on my LetsTalkTek show in the next few weeks.

avery.m@***.us Im a network guy

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Epson Pros: Cheaper when they work.

Epson Cons: Lousy tech support resolution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Epson Reviews

  1. 204 reviews
  2. 97 reviews
  3. 37 reviews
  4. 8 reviews
  5. 9 reviews
Epson reviews