Update by user May 02, 2022
It shows as resolved, but its not. At least as far as Epson support is concerned. I fixed it.
Original review posted by user May 02, 2022
Tech Support that doesn't have answers. I actuall have 4 Espson printers, 2 work force printer door stops, a 6100 and a 7100.
Couldnt get the workforce printers to print black and they wouldnt print with only color inks good. One printer woudnt print at all even with same cartridges from other (new.)
I had the same issue with the 6100 and 7100, no color ink, no printing at all, even if you just wanted black.
I bought the two colors so my 6100 and 7100 would print and turned off color.
As for the workforce, they offered me a whopping 30% discount to go buy another printer.
Even though i ran the clean routine at least 10 times, i tried something else. Blow the heck out of the black cartridge contact area and wipe its *** Believe it or not, it worked. It was constipated. I got it to at least print badly, then ran clean routine again, and it now works, Havent tried the other.
*** poor tech support!!!
I'm a techie, but not for printers. They should have known better!
I will be putting this on my LetsTalkTek show in the next few weeks.
avery.m@***.us Im a network guy
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
Epson Pros: Cheaper when they work.
Epson Cons: Lousy tech support resolution.
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