Anonymous
map-marker Houston, Texas

Printer issues

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My printer is broke. they passed me off to three different people. I was on the phone for an hour and nothing was resolved After talking to a Karen at the end
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User's recommendation: Don’t buy from Epson… Unless you want to deal with a bunch of Karen’s

Anonymous
map-marker Vermilion, Ohio

Downloaded an Epson update, changed printing for anything saved as photo, the paper is not glossy stock, you can override this but eats up lots of ink and slow or slower, customer service Not listenin

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Epson service or lack of service, after downloaded upgrade Not I can not print - everything in picture format will not print because paper is set to standard, total program goes back to windows printing anything saved as photo, even notes are considered as Windows Live Photo Gallery Program probably on computer No Help by phone, could have fixed this if person so called support listened. Off shore by accent, in a hurry, Did not want to know the problem
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User's recommendation: Avoid

Anonymous

I have bad feelings toward EPSON

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I loaded more paper and now it is 'offline'. typically takes an hour with a tech to get it working again. Looks like a common problem per google search.
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Pros:
  • Ha ha
Cons:
  • Does not print

Preferred solution: how about a printer that works

User's recommendation: no way

Anonymous
map-marker Mumbai, Maharashtra

Epson L805 services

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The printer was lying at authorised service center with Mr. Faizal Usmani, for appx.4 months and then head was changed, ink for rs 3600 was purchased, not a single copy could be printed, head was removed and now printer is useless.. Is it Epson..
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Chris L Yhp

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Verified Reviewer
| map-marker Clearwater, Florida

Just finished using their tech support

I just bought a $500 printer from Epson. I called their tech support for some help in using the scanner built in to the top of the unit. He couldnt wait to get me off the phone, did not solve the problem, and was just close to an *** to deal with.

Ill take the printer back to Best Buy, and try another brand.

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User's recommendation: Be careful with Epson.

1 comment
Guest

Epson's service dept. is just plain lousy.

I ordered some items 4 days ago and the order is still in processing with no shipping label so not shipped yet. I requested to cancel the order over two days ago and have not received confirmation after numerous e mails and phone calls. They have put me on hold until their shipping dept. gets back to them.

They have the $177.98 visa card in pending. If I phone them most the time I get someone from other countries that I can not understand.

No more business with the Epson company for printer or supplies. Probably best to go with Canon for printers and supplies.

Georgie A

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Verified Reviewer

My prainter keep turn off

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I am having problems with my prainter it keep turn off I never setting like that so please help me
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Anonymous
map-marker Orlando, Florida

Bad printer

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Printer bad ink drag all over photo
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User's recommendation: Company good I jus got a bad printer

Anonymous
map-marker Saint Paul, Minnesota

New printer not working

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What an absolute disgrace of a company. Have spent the last 3 hours of my day trying to communicate with someone to help set-up my five new printers. As a result, they are in the garbage and their Epson ecotank competitors will be delivered Tuesday. And the final affront is to deal with a customer service company called "pissed consumer" can only mean the majority of people who purchase this product are as unhappy as I am. Last epson I'll ever buy.
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User's recommendation: NEVER BUY EPSON

Tanusree D Ykd

Printer issues

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Prints are not clear. Coming lines on the printed pages.
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Loss:
$150

Preferred solution: Let the company propose a solution

User's recommendation: Customer service support is poor

Eugene F Guu
map-marker Hermanus, Western Cape

Epson Printer L3060

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Stay away from buying this *** printer. Printing quality is non extremely poor. Ink seem not to impress on the page. Brand new, we had this machine for 4 months. Struggling with wifi connection. Utter , utter dissapointment
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Loss:
$300

Preferred solution: Full refund

Abbey G Wvm

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Verified Reviewer

Tech Support=Useless

The tech support human: 1) Seemed clueless 2) Dropped the call
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Loss:
$700

Preferred solution: Full refund

User's recommendation: Epson printers suck, surprise tech support does. Don't waste time you'll never get back

1 comment
Guest

Have called numerous times (3). Tech support is usually an hour wait.

When the tech comes on the line they have no idea what is going on and no issues get resolved. One tech even "accidentally" put me on hold and never came back. I have purchased a printer that will not print red and jams all the time.

DO NOT BUY AN EPSON PRINTER! The store will not reimburse me because it is under the Epson warranty.

Anonymous
map-marker Suva, Central Department

Unable to configure Epson Sylus Photo 1390

I have an issue of printer unable to detect the ink in the cartridge despite using the recommended ink. The printer's power button blinks with ink button steady. How am I suppose to resolve this matter?
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Anonymous
map-marker Balrampur, Uttar Pradesh

Epson L805 services

Printer was lying for appx.4. 5 months with authorized service center owned by, Faisal Usmani, ph. 870701**** for repair of head, as he told. One day he changed the head, printer was brought from there but didn't print a single copy. It was sent back,he took back the head and said nothing can be done. Means it is now useless. I spend 3600 for the new set of ink, became waste. Is it the same company, of the printers being used by us for last 22 years..I am presently using 4 color printers from Epson but now...
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User's recommendation: After sales sarvice is to be considered before any purchase..

Neha K Vmk

Printer problems

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Epson - Printer problems
Printer not working new printer of Epsom. Your service are not up to the markBullshit o
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Pros:
  • Photo prints
  • Decent printers
Cons:
  • Anything about it

Preferred solution: Printer problem

Anonymous
map-marker Suva, Central Department

Unable to configure Epson Sylus Photo 1390

This is not working and
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