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New Reviewer

Warranty claim

Hi team, I have bought a printer in the month of july 2019 which the brand name is 'EPSON' and now i having an issues with this brand so, i request you to kindly do the needfull at the earliest.
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ID
#2015984 Review #2015984 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu

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New Reviewer

Waiting for over two months to have repaired printer

No customer service Cant help you recover the printer with the repair center, printer has only printed 1000 sheets

User's recommendation: dont buy epson.

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ID
#2009447 Review #2009447 is a subjective opinion of poster.
Pros
  • It works well till it breaks
Cons
  • Service is terrible along with customer service
Preferred solution
Deliver product or service ordered

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New Reviewer

A month later and I still haven’t got no response.

I'm waiting on my blue ink it won't recognize it . I spoke to Mary Grace on 6/1/20 she said she was going to send it out 5 business days .Can someone get back to me please get back to me the reference # is 200601****05 . Thank you.
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ID
#2007440 Review #2007440 is a subjective opinion of poster.
Location
Hockessin, Delaware

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New Reviewer

Printer

I have an XP345 that needs cartridge replacements after printing a maximum of 5 sheets. Even needs changing as soon as a cartridge is replaced! I called Epson, ran through all the tests, everything was OK...so it was my fault, obviously. They didnt care! So I went out and bought a HP printer...Epson have seen the last of me personally and anything to do with my business.

User's recommendation: DO NOT BUY EPSON.

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ID
#1981503 Review #1981503 is a subjective opinion of poster.
Cons
  • Everything including service
Loss
$180
Preferred solution
Let the company propose a solution
New Reviewer

Printer not working

My printer is not working properly Not print the paper
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ID
#1974704 Review #1974704 is a subjective opinion of poster.
Loss
$11000
Preferred solution
Let the company propose a solution

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New Reviewer

This is the most worthless printer that was ever made.

cheap piece of crap. total waste of money. do not buy!!!!!!! Ink is expensive. You are always having to buy ink. Dont buy this one. I will never used another Epson Product again, ever. -00000000000000000000000 rating!!!!!!!!!!!!!!!!!11111

User's recommendation: do not buy.

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ID
#1972702 Review #1972702 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Product
Epson Wf-2750 Printer
Cons
  • Waster paper
Loss
$120
Preferred solution
Apology

No service in time ...........

I purchased an Epson printer model is L 3152 n serial number is X6JU010316. Problem is that the printer gives blank page after giving print and photo copy commands. Even ink is not dried up and filled full. And I registered a complaint on 20/5/2020 and complaint number is 742****, and I didn't get any solution by the authorized service center till date, not even a call from the service center. My business is suffering, and I am still waiting for resolution of my complaint....

User's recommendation: Please do not buy an Epson printers because the company service is worst.

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ID
#1960697 Review #1960697 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Printer problem

My printer name epson l130. His problem in power. Please solve this problem &;; explained your customer service in an location
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ID
#1954744 Review #1954744 is a subjective opinion of poster.
Location
Tangail, Dhaka

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New Reviewer

Complaint

Epson - Complaint
Epson - Complaint
Epson - Complaint
72I bought a brand new Epson Work Force 7720, that ended up having a hardware problem. I have now received my 4th broken refurbished replacement. I am very mad and on hold now. They better resolve this problem with either a new printer or one that is not broken prior to them shipping it. My original printer was less than 3o days old when I received the first replacement that was doing the same thing as my new one. The 2d, 3d and now 4th replacement have had the same broken part on it when I opened the box. This is not acceptable!! Since this site will not let me mark resolved or delete, just want to say that it is resolved and they are sending me a new printer.

User's recommendation: Awful service for replacements if needed.

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ID
#1933696 Review #1933696 is a subjective opinion of poster.
Pros
  • No answer
Cons
  • Replacement service
Loss
$400
Preferred solution
Want the same printer not broken and working

Printer problems

printer jammed and printing random patters and colors: (
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ID
#1928577 Review #1928577 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Epson Printer
New Reviewer

Printer problems

Epson - Printer problems
Printer not working new printer of Epsom. Your service are not up to the markBullshit o
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ID
#1908546 Review #1908546 is a subjective opinion of poster.
Pros
  • Photo prints
  • Decent printers
Cons
  • Anything about it
Preferred solution
Printer problem

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New Reviewer

INK issues

I have an Epson XP-200 and I constantly have to use more ink and replace perfectly good ink cartridges because the machine will tell me that it does not recognize the ink cartridge. It appears to do this randomly, but it has always had this problem and started happening from soon after I got this machine. First, I would like to say that I have only used Epson Ink in this machine because I had been aware of the problem in a previous Epson Printer that I had. I purchase the Epson Ink at Staples, so I know it is good. I purchased this printer because I appeared to be a good value and while I was aware that Epson somehow made it so you could not use after market ink in their printers I was willing to purchase only their ink. I will NOT make this mistake again. It seems that when the cartridge gets between 1/2 and 1/3 full the printer will suddenly tell me that it doesn't recognize the cartridge. However, I have in fact replaced the cartridges and still had the machine say it doesn't recognize them and have to put in a second replacement. This will be the last Epson Product I purchase. I will look for a review of a printer that indicates it has NO INK problems reported when I replace this thing. I am a very unhappy customer.

User's recommendation: Look got a printer which has good reviews about it's ink usuage.

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1 comment
#1889485

I avoid buying any EPSON product because of this issue. I encountered the same problem and is just sad that EPSON it's allowed to rip off consumers in this manner.

ID
#1889596 Review #1889596 is a subjective opinion of poster.
Product
Epson Ink Cartridge
Pros
  • Design nice
Cons
  • Uses lots of ink
  • Customer service
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer

Mera printer scanner nahi kar raha hai

Scanner nahi ho raha hai

User's recommendation: Gaurav.

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ID
#1888850 Review #1888850 is a subjective opinion of poster.
Loss
$11500
Preferred solution
Full refund
New Reviewer

Wont print, printer runs spits out paper with nothing on it, all inks are new epson

all new cartridges, says ink is full across board, acts like its printing spits out blank paper Epson xp 446

User's recommendation: garbage waste of money, i want mine back.

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ID
#1886666 Review #1886666 is a subjective opinion of poster.
Cons
  • Doesnt work
Loss
$150
Preferred solution
Let the company propose a solution
New Reviewer

Worst customer's service ! 2000$ projector, 3.5 years before motherboard stops working

The support I received from Epson was borderline insulting. My Home Cinema 3500 projector's motherboard has severe problems preventing the projector from powering up. The only response from Epson was that the product is not under its 2 years warranty anymore. Not a single word more than that. The projector is 3.5 years old, the original light bulb is still working and I even bought a new one in order to be ready to replace it as soon as it was done. Am I expected to believe that this is an acceptable lifespan for a 2000$ Epson product ? Please allow me to be disgusted by my first Epson experience. I was so happy, until it all turned out into a nightmare.

User's recommendation: STAY AWAY FROM EPSON.

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ID
#1885092 Review #1885092 is a subjective opinion of poster.
Pros
  • 2000 dollars projector with motherboard that lasts 3 years
Cons
  • 2000 dollars projector with motherboard that lasts 3 years
Loss
$2000
Preferred solution
Please offer repair, replacement or reimbursement.
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