Show reviews that mention
printer ink cartridges ink cartridges customer service printers support customer service cartridge
Filter review

EPSON XP-950

Should be called the ***-950 Sucks ink like nothing I've seen before, and cartridges are only available online, so no running to Office Depot - or anywhere - for a quick-fix. Then, if you are out of a color cartridge, you are supposed to be able to keep printing in b&w only, but that doesn't *** work either, thanks to the buggy driver, which has other glitches too that make it annoying even on a good day. So sorry I'm suck with this piece of ***. How did I get rid of it. Should have gotten another Canon.
View full review
ID
#872325 Review #872325 is a subjective opinion of poster.
Reason of review
Nothing

***

1.1
Details
what a horrid printer. prints whatever the *** font it wants, at whatever size it feels like. puts spacing in documents where none existed beforehand. you can try to change this in settings, but that doesn't work at all. Add that the paper slides around, never really staying in one place to feed, and you'll get a real piece of *** copy. don't try to call the cust serv number as they will just rape you for all the info they can. no help at all with this rubik's cube of a printer. I'm going to HP now. I can't get epson ink for under 40 dollars either.
View full review
ID
#869095 Review #869095 is a subjective opinion of poster.
Cons
  • Printer
Reason of review
Bad quality
Loss
$100
Preferred solution
just to get another

Epson - Never Again!

Espson XP_310 INK INK INK INK INK... TOTALLY SICK OF CONSTANTLY RUNNING OUT OF INK. CONSTANTLY HAVING TO CHANGE OUT THE PRINTER INK AND IF YOU ONLY WANT TO PRINT IN BLACK/GRAY SCALE SO YOU CAN STILL PRINT SOMETHING THAT DOESN'T REQUIRE COLOR CARTRIDGE GUESS WHAT, YOU CAN'T. YOU HAVE TO GO OUT AND BUY MORE COLOR CARTRIDGES JUST TO PRINT SOMETHING IN BLACK ONLY. YOU SHOULD BE ABLE TO BYPASS THIS. TALKED TO TECH SUPPORT SEVERAL TIMES THEY THINK THEY HAVE A FIX AND THEN GUESS WHAT NOPE YOU HAVE TO REPLACE THE COLOR CARTRIDGE REGARDLESS. YOUR PRINTERS ARE A TOTAL WASTE OF MONEY!
View full review
ID
#868560 Review #868560 is a subjective opinion of poster.
Location
Canton, Georgia
Cons
  • Wasted ink
Reason of review
Bad quality
Loss
$50

A terrible purchase

I bought this printer to replace an old HP (which still worked). It has never functioned properly + you cannot clean the thing efficiently…print a color image? You must be joking-only grayish B+W printing allowed. We are using up all the ink supply we've got + then trashing this POS-I DO mean trashing it-it looks brand new yet should NEVER have left the factory. No more ANYTHING Epson for me. Why buy one of their products when you can just as easily hit yourself with a stick for all the good it will do you either way. This machine should be entered in the museum of inefficient technology.
View full review
ID
#860333 Review #860333 is a subjective opinion of poster.
Location
Cerrillos, New Mexico
Product
Epson 845 Printer
Reason of review
Bad quality

Epson XP-320 is a pos.

1.0
Details
Bought this bc salesperson said it was the very best. Haha Ive have to buy a new multipack of ink the 3 colors for every 5-7 lil 4x6 photos I print at anywhere from $25.00 to$34.00 at a time which is bs. You cant use any other ink what so ever. Now I know why this printer was so cheap they screw u over in the long run with the price of their inks. Also it hardly ever connects to my wifi anymore ive had to uninstall and reinstall over 13 times just to try to get it to work. The cable to manually connect (which by the way you have to purchase separate) will not even work any longer. Very ticked off as I only bought this printer in March of this year only 2 months old ridiculous. So unless you like throwing money out the door thinking oh its the cheapest one it will work than I advise you buy a different and go ahead n spend a few more dollars up front it will save you in the long run. Please learn from my very costly mistake!!!!!!!!!!!!!!
View full review
ID
#856387 Review #856387 is a subjective opinion of poster.
Location
Dardanelle, Arkansas
Product
Epson Xp-320 Printer
Cons
  • Cant print black when any three color cartridges are out
  • Ransomware built in
  • Waste money
Reason of review
Pricing issue
Loss
$500
Preferred solution
Let the company propose a solution

Horribble printer, NEVER, NEVER AND NEVER BUY EPSON PRINTER

my name is maria, i am stay in Jakarta, Indonesia. before i use HP and dont have any problem, because of some advertising, i buy epson printer, just used in 2 month, the printer always had problem, the service department only can give service that's take at least 2 weeks only for the ink problem. now my printer don't have power, and they told me i had to wait 2 - 8 weeks to get the sparepart, and epson not sure if the will have it because after 4 weeks, they still dont get anything from the company. if you want use in the office, i advice dont use this brand, because this product is suck and horrible, and make you cant do your job well, so at the end i buy the new HP printer. The funny thing when i ask from my printer problem was the cable only, and the Epson company was dont have it, so the customer service from epson only told me to wait and pray, they will have it in the end of june. EPSON DON'T HAVE CABLE SPAREPART FROM THEIR PRODUCT, THAT HOW SUCK EPSON PRODUCT.
View full review
ID
#853287 Review #853287 is a subjective opinion of poster.
Location
Jakarta, Jakarta
Product
Epson L220 Printer
Reason of review
Bad quality

Workforce 3640 is horrible

Hi, We purchased 4 3640's for the office. All of them have broken after a short period but after the return time frame. So much for Leo's advice on the workforce...... We will not ever (ever) buy another one. After a while the print lines start breaking up. so then it's a loop of changing to a new cartridge and still no sucess. Then most of the cartridges will work however one won't. More than likely it shows as being full and ready to go. Beware the trap of trying to fix it. Save time energy and frustration by unceremoniously throwing it in the trash, go down to the store and buy a different brand.
View full review
ID
#847370 Review #847370 is a subjective opinion of poster.
Location
Irvine, California
Product
Epson Wf-3640 Printer
Reason of review
Damaged or defective

Epsom Workforce pro WF-5620 are Rubbish!

Do not buy one of these as they are very weak feeble machines and break often! It took ages for these to work with my wireless pc as well. I Paid £411 for one just 13 months ago and now it is dead, and they won't support the so called warranty and say it is £122.40 plus 7 days to fix. Total ***! HP was a much stronger machine even though ink costs more...but now I think epsom just buy business with cheap ink...as the machines can't take normal printing. Do not buy the workforce!
View full review
ID
#841231 Review #841231 is a subjective opinion of poster.
Location
Farnham, Surrey
Product
Epson Wf-2530 Printer
Reason of review
Bad quality
2.5
Details
Update by user May 04, 2016

I called the non-toll-free phone number for Epson support. Received a non-English-as-a-first-language support employee named "John".

I had already attempted numerous times to do multiple head cleanings and nozzle checks. My Workforce All-In-One printer would not print...

View full review
Resolved
ID
#841020 Review #841020 is a subjective opinion of poster.
Location
Port Orchard, Washington
Product
Epson Wf-2650 Printer
Cons
  • Wasted ink
  • Wasted valuable time
  • Wasted paper
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

Epson Wf-2650 Printer Review

my printer is not working at all
View full review
ID
#837308 Review #837308 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Product
Epson Wf-2650 Printer
Cons
  • Wasted valuable time
Reason of review
Bad quality

Epson xp820 is junk

If you think you are getting a good value for the price of an Epson printer and ink, think again! The ink cartridges, while cheaper than most, will not last long enough to keep you from immediately running back to the store for additional ink. I've had home computers and printers for over 20 years, and after buying additional replacement cartridges today, and seeing the ink levels under 50%, I'm throwing this printer away in the morning. By the way, it's only a year old, I print very little at home, and I've replaced all the cartridges 3x - about $80 each time. Again, this is when printing about 10 pages per month. What a piece of ***. Mike
View full review
ID
#835309 Review #835309 is a subjective opinion of poster.
Location
Green Bay, Wisconsin
Product
Epson Expression Xp820 Ink Cartridge
Reason of review
Bad quality

Ink cartridge changes...all the time.

2.0
Details
I love Epson Printers, but I hate the fact that they change ink cartridge types as often as i change underwear! example. i have the Epson xp410. loved it. ran good, picture quality very good. But, it broke somehow. So i bought the Epson xp430. Looks exactly the same, right? But, it uses completely different ink cartridges than my previous printer. And in between my two, i talked my sister into buying the Epson xp420. Different Ink Cartridges. Ridiculous. Improve the printers if you want (if you actually 'do'), but don't keep changing the ink cartridges. I buy alot of them, ahead of time, and when I change printers, I want to be able to continue using the same ink, because they are not very cheap. In Fact, the price of ink for ALL PRINTERS is a rip off. Please take notice of this. SAME CARTRIDGES.
View full review
ID
#833373 Review #833373 is a subjective opinion of poster.
Location
Kokomo, Indiana
Product
Epson Xp-410 Printer
Reason of review
Bad quality
Preferred solution
just think about my complaint, please. Thanks

XP-620 held for ransom

2.5
Details
went to print a plain old black and white document today and the printer would not print the document unless I replaced the "photo black" cartridge. So, I called tech support and they said the printer will not function unless all four cartridges are good, period. Can't print black and white, can't print greyscale... Epsom has my printer disabled until I hop in the car, go to the store, pay a huge price for 1 ounce of ink in a plastic box, return home, genuflect and install same. It is "sales by coercion". Printer headed for the dumpster even though it is three months old.
View full review
ID
#827766 Review #827766 is a subjective opinion of poster.
Location
Miami, Florida
Product
Epson Xp-620 Printer
Cons
  • Ransomware built in
  • Keep popping up with error code at ink change
Reason of review
Ransomware built in
1.4
Details
My $200 wifi inkjet printer ran out of color ink. It now won't print black text. 90% of what I print is reports for school and letters, I rarely use up color cartridges. I contacted tech support and they advised that the printer head pulls from all cartridges at once,...
View full review
1 comment
Anonymous
#1550615

I have an Epson XP 410 and it's an absolutely dreadful printer. Somehow drains the colored inks even if you only print in B&W and then shuts down if any one of the ink cartridges is empty. It that wasn't outrageous enough, you have to run the head cleaning app if you haven't used the printer in about the last 48 hours.

ID
#825734 Review #825734 is a subjective opinion of poster.
Location
New York, New York
Product
Epson Xp-410 Printer
Reason of review
Bad quality
Loss
$100
Preferred solution
Deliver product or service ordered

Epson printer ink bad value

I bought an Epson XP630 printer about 6months ago for school. It seemed a good value and indeed it does do a good job of printing and scanning. However, the ink system is a total rip-off. I have already spent more on ink than the for the printer itself, and I really don't print much at all. Here's one example: My cyan was depleted, so I replaced it. After loading it (just that one!), ALL the other cartridge levels dropped at least 10%. Which then caused the yellow to be depleted, even though I hadn't printed a single page yet. So then I had to replace the yellow, and sure enough, ALL the cartridges dropped again. Now the black, which this morning had about 40% left, is at about 10%. It just dumps inks from all the cartridges! WITHOUT printing a single page! I have taken the advice of other commenters to NEVER turn the printer off (it dumps a lot of ink every time it powers on/off). I also specify gray scale printing for anything black&white, since I've learned that even black text will use the color inks. I also reduce the quality to deliver less ink-- on default it uses way more than is necessary. With these settings I estimate I can get about 100 pages of black text, still less than the advertised estimated capacity. A total scam. And because of their fancy-schmancy microchips, you cannot refill the cartridges or use an after-market supplier. Also you might want to disable auto-update of settings, because they keep finding ways to take away features. Like, at first I had the option to continue printing using the photo-black cartridge if the regular black ran out, but after "updating" this option has been removed. Gee, thanks. Since I never print photos this means the only way I use the photo-black is when the printer dumps ink to waste... Caveat emptor.
View full review
ID
#822132 Review #822132 is a subjective opinion of poster.
Location
Portland, Oregon
Product
Epson Ink Cartridge
Reason of review
Bad quality