Unclaimed
Epson
Reviews and Complaints
450K
CLAIMED LOSSES
592
TOTAL REVIEWS
68K
PAGE VIEWS
6
ISSUES RESOLVED
Epson Reviews
Complaint of Epson Printer L-150
Dear Sir, This letter is in reference to my purchase of an Epson Printer L-130, which was purchased 13th October 2018, from Silicon computers, Vasco Goa. When I decided to buy the printer for my office, I chose EPSON based on its values &; promises & the high standard of their products. But I am very sorry to say, I had a very bitter experience because of its performance, as the printers head got spoiled in just 1.5 years. The dealer is asking for Rs. 5000 to replace it. I just wonder was this printer just worth giving me a life of 1.5 years? When we buy a product from a renowned company like Epson, we expect a certain life cycle for the product. If it was a small issue, I could understand, but the printer head getting spoilt & not lasting even for 2 years and a small enterprise like us have to reinvest not less than Rs. 5000 for the repairs is a total not only a financial loss for my company but it talks about the failure of your company in terms of not reaching the expectation of your client & losing the confidence & trust in your product. it shows that you make the product only to make profits & not to serve people. As a customer any product I buy, I expect a certain quality, means the product should be satisfactory in look and finish, it should be free from small faults, it should last for a reasonable time, be safe to use & do everything they are commonly used for. I am not looking for the correspondence but for some action, if you want to change some opinion& have a good word for the company for any future customers or contacts. In the interest of fair play and in keeping a future customer satisfied, I hope there will be no further delays in resolving this problem.
ID
Location
Nagpur, Maharashtra
Product
Epson L130 Printer
Zero customer support
Can't get a hold of epson on my new printer for my shop, then I get routed to this site? Great name for a pr company. Would never go with Epson again, nor ANY company that would resource a company called "Pissed Consumer." Means most people dealing with them must get angry
ID
Location
Saint Paul, Minnesota
New printer not working
What an absolute disgrace of a company. Have spent the last 3 hours of my day trying to communicate with someone to help set-up my five new printers. As a result, they are in the garbage and their Epson ecotank competitors will be delivered Tuesday. And the final affront is to deal with a customer service company called "pissed consumer" can only mean the majority of people who purchase this product are as unhappy as I am. Last epson I'll ever buy.
User's recommendation: NEVER BUY EPSON.
ID
Location
Saint Paul, Minnesota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVERY INCONVENIENT
Wtf is this My package should've been an Epson Expression xp-970 Printer not printer ink. Today is Friday and I have no Idea what their employees sent to My house .I PAID EXTRA MONEY to expedite shipping so the printer would arrive by saturday. I also stayed home a...
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ID
Product
Epson Printer
Loss
$640
Preferred solution
Price reduction
Sublimation ink
I bought the eco tank 3760. I want to use it with sublimation ink. Does this void the warranty?
ID
Location
Fort Myers, Florida
New Reviewer
Ink not working properly
Colour print is not working
ID
Location
Almasguda, Telangana
Product
Epson L380 Printer
My Epson l 3110 printer glass is broken
Ink is used to high
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPathetic service
I bought a sublimation printer, now they dont want to repair it because i used sublimation ink. Duhhhhhh, it is a sublimation printer. Your staff sold me this printer.
ID
Product
Epson Printer
Pros
- Printing
Cons
- Printing
Loss
$2000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTech Support=Useless
The tech support human: 1) Seemed clueless 2) Dropped the call
User's recommendation: Epson printers suck, surprise tech support does. Don't waste time you'll never get back.
1 comment
ID
Loss
$700
Preferred solution
Full refund
New Reviewer
Problems with a ES-400 scanner
I installed the scanner, but it doesn't work. I called Amazon (where I bought the scanner) and I already did what they said, but doesn't work. I checked your support web page and I found that imaging device is not listed in Device manager.
ID
Location
Arecibo, Arecibo
Preferred solution
Epson support
Epson update stops customers from using cost effective ink
I give Epson an F for using a firmware update to force buyers to use their ink
User's recommendation: Give us a new update to alow is to use cost effective ink.
ID
Location
Melbourne, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAn extremely rude and unhelpful technician who wouldn't listen to me!!
I have always had fantastic service from Epson customer Service department. And I should first of all thank you and the Epson team for good service in the past. Unfortunately this afternoon at around 5pm on Thursday 27 August I spoke to a young man (I didn't take his...
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ID
Preferred solution
Let the company propose a solution
New Reviewer
Printer issues
Prints are not clear. Coming lines on the printed pages.
User's recommendation: Customer service support is poor.
ID
Loss
$150
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy prainter keep turn off
I am having problems with my prainter it keep turn off I never setting like that so please help me
ID
Product
Epson Printer
New Reviewer
Sirvice
Mera printer liye hue a 6 Mahina hua hai aur ismein paper ka jo print Nikal Raha hai vah lining type Nikal Raha hai kripya samasya ka solve Karen
ID
Preferred solution
Surviving
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Epson
Have called numerous times (3). Tech support is usually an hour wait.
When the tech comes on the line they have no idea what is going on and no issues get resolved. One tech even "accidentally" put me on hold and never came back. I have purchased a printer that will not print red and jams all the time.
DO NOT BUY AN EPSON PRINTER! The store will not reimburse me because it is under the Epson warranty.